PetSmart San Antonio, Texas

372 reviews

Book an appointment

Online booking unavailable.

Please call

(210) 526-6631

or

ASK A VET ONLINE

*with JustAnswer

Reviews: PetSmart (San Antonio)

All reviews (372)

Yelp (27)

Google (345)

Newest First

Newest First

Oldest First

Highest Rated

Lowest Rated

Melissa Cyr

2 years ago

Zang is amazing. I have tried other groomers and came home and with disasters. She is patient and kind with my senior pets. They always look awesome! She is a top groomer! Ask for her, you won’t be disappointed! ZANG!

Talon S.

2 years ago

Friendly staff. Smaller store but they have everything that we need.

M.Isabel Montelongo

2 years ago

Grooming salon team is the best and friendliest! My dogs always look forward to seeing Mark and Chrissy.

Jessica Olavarrieta

2 years ago

Very expensive and I tried to get my dogs nails clipped, nope! They wanted his ss# among other things.... they made it difficult to get simple pet things done,I ended up going somewhere else and they didn't ask me for anything

Beatriz Horton

2 years ago

Excellent care of my pup

Dylan Baker

2 years ago

Had what I needed. Which is all you can ask for these days.

Adrian Lebawn

2 years ago

The store is fine but the groomers are the worst. They have Canceled my appts last minute, cut my dog while shaving him, and have never been on time. Strongly recommend grooming your animal elsewhere.

Raphael Medrano

2 years ago

Best of the best I ever been..

Sabrina L

2 years ago

I bought a platinum guppy from them and it was dead. Completely sad

Melissa Bowman

2 years ago

Decent selection but have had to price match their own website.

Leon Infante

2 years ago

very friendly and caring staff!!

Julie Rios

2 years ago

It was a great visit. They had cats there all dressed up ready for adoption. They were adorable

Anthony L.

2 years ago

In and out. Not too crowded. Thx

Manuela Escobedo

3 years ago

OMG,amazing workers at hospital & PetSmart store at 11792?Bandera Rd, starting with,Rebecca, and Doctor,to the girl at register . Pickles Hernandez,our pet dog ???? ,is the patient. Outstanding, better than at Alamo Ranch,rude workers, they should be retrained. We definitely are making this store our main, doctor ,nurses & store. Cleanliness outstanding.

Jerry Cripe

3 years ago

Had my dos nails clip and trim, could price 22.00

Frank Franco

3 years ago

Great place to shop for all animal parents, nice selection foods, toys, and clothing and much much more.

Camellia

3 years ago

The store is very clean and the staff was very helpful! FYI I would call first to make sure what you are looking for is available. The store runs out a lot but it could be because people like it.

David Duque

3 years ago

Always fun to come here especially with my dog. She loves it.

Debbie Crow

3 years ago

Clean store. Great on customer service. Prices in store is reasonable.

Denise Rose

3 years ago

I always end up buying too many toys for my dogs here. Love this shop.

Diana Jo Arias

3 years ago

Very friendly caring and they called to see how my dog was the day after

Connie Garner

3 years ago

Our first experience with a groomer here did not go well. We decided to give it a second try and were glad we did! Veronica (the groomer) did a great job and did exactly as we requested. Ariel was clean, cut, smelled good, and was given a cute Halloween bandana to wear when she left! Thanks Veronica for doing a wonderful job!!

Malena Jackson

3 years ago

Few workers. Used two coupons that helped me save $18.00. Anyone in their membership, you now need to check your email for your reward. Please keep up on it or you loose your reward.

Daniel Ferguson

3 years ago

Awesome as always. Very friendly.

Malware

3 years ago

Place has cats.. amazing for me.

Priscilla Juarez

3 years ago

Worst experience ever!! Do not take your dogs here especially if they’re large dogs like mine. The groomer was hesitant in taking in our dog because his “rabies vaccine was expired” when our GS clearly got it in June. Yes we brought in the immunization record. I think this groomer was just afraid and too small for our dog. Worst service ever

Robert Porchia

3 years ago

Bad vibes ...very chaotic and unorganized despite me calling to confirm appointmentfor for 4 dogs. Used them before definitely a different experience this time. Either new staff or poorly trained staff. I was left holding may dog no staff to inspect or take into kennel...told due to computers being down and the groomer not present I would have to wait in car til 1230 my appointment time and I had come 1150...I ended up canceling...concerned about the quality and for the care and safety of pets main reason. Their customer service needs work and easier intake process if computers go down would be my recommendations....

LAClipper930

3 years ago

I have been a loyal Petsmart customer since 2004. I always enjoy shopping at the Bandera/1604 location. The staff is friendly.

Dariela Washkoske

3 years ago

Love this place. They're canned cat food is always fresh. My cats love it.

Texas Mamaw

3 years ago

This location brought out my curbside order very quickly. The service was great and I felt that they practiced great safety measures.

show more reviews

PetSmart, Texas, San Antonio

11791 Bandera Rd

Business Hours

Monday

9 AM - 9 PM

Tuesday

9 AM - 9 PM

Wednesday

9 AM - 9 PM

Thursday

9 AM - 9 PM

Friday

9 AM - 9 PM

Saturday

9 AM - 9 PM

Sunday

10 AM - 7 PM

Is this your business?