372 reviews
All reviews (372)
Yelp (27)
Google (345)
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Melissa Cyr
2 years ago
Zang is amazing. I have tried other groomers and came home and with disasters. She is patient and kind with my senior pets. They always look awesome! She is a top groomer! Ask for her, you won’t be disappointed! ZANG!
Talon S.
2 years ago
Friendly staff. Smaller store but they have everything that we need.
M.Isabel Montelongo
2 years ago
Grooming salon team is the best and friendliest! My dogs always look forward to seeing Mark and Chrissy.
Jessica Olavarrieta
2 years ago
Very expensive and I tried to get my dogs nails clipped, nope! They wanted his ss# among other things.... they made it difficult to get simple pet things done,I ended up going somewhere else and they didn't ask me for anything
Beatriz Horton
2 years ago
Excellent care of my pup
Dylan Baker
2 years ago
Had what I needed. Which is all you can ask for these days.
Adrian Lebawn
2 years ago
The store is fine but the groomers are the worst. They have Canceled my appts last minute, cut my dog while shaving him, and have never been on time. Strongly recommend grooming your animal elsewhere.
Raphael Medrano
2 years ago
Best of the best I ever been..
Sabrina L
2 years ago
I bought a platinum guppy from them and it was dead. Completely sad
Melissa Bowman
2 years ago
Decent selection but have had to price match their own website.
Leon Infante
2 years ago
very friendly and caring staff!!
Julie Rios
2 years ago
It was a great visit. They had cats there all dressed up ready for adoption. They were adorable
Anthony L.
2 years ago
In and out. Not too crowded. Thx
Manuela Escobedo
3 years ago
OMG,amazing workers at hospital & PetSmart store at 11792?Bandera Rd, starting with,Rebecca, and Doctor,to the girl at register . Pickles Hernandez,our pet dog ???? ,is the patient. Outstanding, better than at Alamo Ranch,rude workers, they should be retrained. We definitely are making this store our main, doctor ,nurses & store. Cleanliness outstanding.
Jerry Cripe
3 years ago
Had my dos nails clip and trim, could price 22.00
Frank Franco
3 years ago
Great place to shop for all animal parents, nice selection foods, toys, and clothing and much much more.
Camellia
3 years ago
The store is very clean and the staff was very helpful! FYI I would call first to make sure what you are looking for is available. The store runs out a lot but it could be because people like it.
David Duque
3 years ago
Always fun to come here especially with my dog. She loves it.
Debbie Crow
3 years ago
Clean store. Great on customer service. Prices in store is reasonable.
Denise Rose
3 years ago
I always end up buying too many toys for my dogs here. Love this shop.
Diana Jo Arias
3 years ago
Very friendly caring and they called to see how my dog was the day after
Connie Garner
3 years ago
Our first experience with a groomer here did not go well. We decided to give it a second try and were glad we did! Veronica (the groomer) did a great job and did exactly as we requested. Ariel was clean, cut, smelled good, and was given a cute Halloween bandana to wear when she left! Thanks Veronica for doing a wonderful job!!
Malena Jackson
3 years ago
Few workers. Used two coupons that helped me save $18.00. Anyone in their membership, you now need to check your email for your reward. Please keep up on it or you loose your reward.
Daniel Ferguson
3 years ago
Awesome as always. Very friendly.
Malware
3 years ago
Place has cats.. amazing for me.
Priscilla Juarez
3 years ago
Worst experience ever!! Do not take your dogs here especially if they’re large dogs like mine. The groomer was hesitant in taking in our dog because his “rabies vaccine was expired” when our GS clearly got it in June. Yes we brought in the immunization record. I think this groomer was just afraid and too small for our dog. Worst service ever
Robert Porchia
3 years ago
Bad vibes ...very chaotic and unorganized despite me calling to confirm appointmentfor for 4 dogs. Used them before definitely a different experience this time. Either new staff or poorly trained staff. I was left holding may dog no staff to inspect or take into kennel...told due to computers being down and the groomer not present I would have to wait in car til 1230 my appointment time and I had come 1150...I ended up canceling...concerned about the quality and for the care and safety of pets main reason. Their customer service needs work and easier intake process if computers go down would be my recommendations....
LAClipper930
3 years ago
I have been a loyal Petsmart customer since 2004. I always enjoy shopping at the Bandera/1604 location. The staff is friendly.
Dariela Washkoske
3 years ago
Love this place. They're canned cat food is always fresh. My cats love it.
Texas Mamaw
3 years ago
This location brought out my curbside order very quickly. The service was great and I felt that they practiced great safety measures.
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Business Hours
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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