72 reviews
All reviews (72)
Yelp (26)
Google (46)
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J Snow
2 years ago
Great experience there! Very knowledgeable staff
Donald Aulner
3 years ago
My wife and I have been coming to Paw Basics for more than 5 years and we are extremely happy with the recommendations provided and the products we use. More importantly, we love the fact that Kimbie and Robin treat us like family.
Nancy Chavez
3 years ago
Great place they're so nice
martki50
3 years ago
Love this place for excellent quality products for my sweet furbaby.
Shelly Gomez
3 years ago
Paw Basics had everything I needed for my new puppy!
Yvonne Knighton
4 years ago
Love this place for my Superdoodles of San Antonio ❤
Tania Ly
4 years ago
Thank you Robin and Paw Basics for transforming my dogs! And thank you to my friends for the referral! Wow! One bag of food brought life back to my furry little girl and boy. Now they both lay on their backs and refuse to eat anything but paw basic food! I literally had to wait for this store to open to feed them breakfast. Thank you so much!!
N
4 years ago
Bad customer service response to inquiries. There are better pet store for raw food with exceptional customer service.
Melissa White
4 years ago
I love this store! I get Answers raw food for my dog here and they are always super friendly and helpful! They remember me every time even though I send Favor delivery to pick up the food..truly great pet store!
Kevin Greif (Oh_Kevin_G)
4 years ago
If you have a pet nutrition need, they have the solution.
Hssatx
4 years ago
Great place to find quality pet food and other items such as supplements, bedding, toys, chews, etc. Outstanding customer service ! This is my new go to place for most of my pet's needs.
Emmanuel Arellano
4 years ago
Nail trim day is the best!!! Quick service and always an exceptional experience
Abigail Cassel
4 years ago
We absolutely love this place. When i got the prompt from Google to review I was honestly surprised I hadn't already done it. This is a small local shop and your money could not be better spent. They work hard to cultivate a relationship with you and remember your pets and needs. They're always ready to answer questions or help with trying out something new. Shop Local!
Brent Irwin
5 years ago
First time in a few mins ago. Super friendly and knowledgeable. Great selection, pricing and frequent buyer program too. Dropped chewy as soon as I walked out.
Chintan Adhvaryu
5 years ago
Good selection. Great people. Very helpful and knowledgeable.
Danny C
5 years ago
Super cool place for quality items. The employees are wayyy amazing too!
ExiledEarth
5 years ago
Bad customer service. Attitude for no reason.
James Higginbotttom
5 years ago
A wonderful place to shop for all of your animals needs!
Jo Mi
5 years ago
Loved the portion sizes and atmosphere was wonderful.
Lilly Guajardo
5 years ago
Answered questions clearly and gave me options for my budget! Super friendly! Will definitely continue to shop here ????
Terry Doane
5 years ago
Best local place for high end quality pet food.
M Ryals
6 years ago
I love going to this store! Clean facility, great selection, and outstanding customer service. I drive out of my way, pass closer stores just to shop here.
Adela Silva
6 years ago
Very well stocked. Our puppies are very happy.
Bob Orrison
6 years ago
This is an amazing place to go for your pet's food and treats. The owners are on site every day and are extremely knowledgeable and friendly. I love that they are so personable and truly care about the well-being of my best friend. They understand that pets are not just animals but rather a family member. I'll never go to a big box store again! Be sure to sign up for their text alerts to get information about sales and specials.
Jacob Sowell
6 years ago
Friendly & knowledgeable staff. This place has some of the stuff you can't get at other pet stores.
Josue
6 years ago
The only place in all of San Antonio where I can find the specific brand of pet food I need. I only shop here because they have what I need, the staff is always extremely pleasant, and the store always smells nice.
Laura Suarez
6 years ago
These people are true dog lovers and they know their stuff and their customers!
Maria Rose
6 years ago
I love this place! They are attentive to your needs and it is a very personal experience as opposed to a big pet food store.
Mario Rodriguez
6 years ago
Friendly and knowledgeable staff who are always willing to help!
Minga P. S.
6 years ago
They took time to answer my questions and made suggestions for my two dogs that have allergies, and for the one with anal gland issues. Their recommendations has helped my dogs. I will definitely be a returning customer for life.
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Business Hours
Monday
10 AM - 6 PM
Tuesday
10 AM - 6 PM
Wednesday
10 AM - 6 PM
Thursday
10 AM - 6 PM
Friday
10 AM - 6 PM
Saturday
10 AM - 5 PM
Sunday
12 PM - 4 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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