54 reviews
All reviews (54)
Yelp (18)
Google (36)
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Melissa Rodriguez
2 years ago
Always lovely work and friendly staff. My dog LOVES getting groomed here! Literally he gets so excited and happy when we get close to the building!
clara bennett
3 years ago
Pretty pup is great, best groomers have ever used. Ask for Ashlie or Becca
Gabrielle
3 years ago
The owner was very rude and unprofessional when we spoke to her. I won’t be bringing my pup in here to get groomed just for that. Extremely rude did not appreciate it. So disappointed
Baron Staring
3 years ago
They always take good care of our pups. Reserve your times early.
Karen Reyna
3 years ago
No one answers phone calls. I arrived at 3:50pm and Google says they closed at 4pm. The doors were locked! Wow! Just wow!
Mary Ellen
3 years ago
I love this place. Very nice staff.
Jill Harris
3 years ago
Pretty Pup is my go to for my dog’s grooming. They are great, very friendly, & do an excellent job on my dog. I will recommend them to anyone.
Deena Wise
3 years ago
Over 10 years, I’ve used this location to groom a 15 year old golden retriever, an over hyperactive mini Aussie, and a care free lab... all of which love this place. So what, they have a little dirt on the entry and the holding cages are out dated...pick your dog up when the grooming is done. It’s not a daycare facility!
Brandi Locke
3 years ago
Pretty Pup always takes good care of my babies. They definitely leave there prettier pup's every time.
Anthony Rodriguez
3 years ago
Amazing Groomers!! They took my Chow Chow as a 1st time client. They don't have any breed biases or assumptions. My dog loves his groomer and was as happy at pickup as he was when I dropped him off. DEFINITELY RECOMMEND THIS PLACE IF YOU ARE LOOKING FOR A BETTER GROOMER. ????????
Brandi Locke
4 years ago
Always sweet to my babies.
Chip Woodburn
4 years ago
Our dog groomer. We really love the work they do and they way they care for the animals.
Dominic Pelletrino
4 years ago
Rebekah and Sarah have always provided us with excellent service and we have always been 100% satisfied with how they groom our dog. They love our pet as their own and we feel very secure with leaving our dog with them. We've done business with them for more than ten years and will not take our dogs anywhere else. If you're not using them, you should!
Frankie Jalilvand
4 years ago
These ladies know what they're doing. I have never been dissatisfied. I have brought so many dogs for them to groom and File Nails excellent customer service
Heather Kinney
4 years ago
Good people, good service, fantastic place.
Malika Endsley
4 years ago
Great service super friendly staff
Stone of Ring of Stone
4 years ago
Always do a good job.
V Colwell
4 years ago
They do great work and I trust them with my furr babies
Chris Henry
5 years ago
Great place to bring your pet, our beagle Dixie loves getting her nails done here. Very professional owner and staff, Great people and great service. Couldn’t ask for anything more. Thank y’all, see y’all soon Oh and by the way to the winey miserable people who complain. You will never be happy with anything. Grow up
Carolyn Sanders
5 years ago
I've tried 4 different groomers in Rowlett and u finally found Pretty Pup. The owner is the best and the groomers can't be beat. They treat your baby like their own. Highly recommended .
Janae Bride
5 years ago
I really don't know how this place gets more than one star. I took my dog to Pretty Pup & More about a week ago, and I am very concerned about the change in my dog's personality since visiting. I called needing a last minute grooming appointment for my malti-poo. Over the phone, the staff seemed nice and assured the groomers were professionally trained. All in all, his haircut turned out OK, however, I'm more concerned with the appearance of the staff and overall conditions of the place. I am surprised they pass inspection. When I walked in, I was very hesitant of leaving my dog there. The cages/ kennels look like they were found in an alley or local dump, and the workers looked even worse. The place looked so bad, I literally said a prayer in the parking lot before I left, for my dog to still be alive when I got back. When I picked him up, he was alive, but he hasn't been the same since. My dog has always been very active, upbeat and energetic, and since he's left that place, it's like he's gone into a deep depression. When I asked the staff about him, all they kept telling me was how "ornery" he was, which leads me further to believe he was highly uncomfortable. Since I've had my dog, he has NEVER thrown up, but when we left Pretty Pup, sure enough, he did. I honestly don't see how this place stays in business. Based off my first experience here, I will NEVER go back. If you're looking for a nice, clean place to send your fur baby, take my advice, and DO NOT send them here. You'll be sorry you ever did.
Melissa Holt
5 years ago
Awesome place! They are so professional and kind, and make you feel at ease leaving your fur child in their care. Christina did a great job on my Bella! I think our search for a permanent groomer is finally over!
Kim Garrett
5 years ago
Wonderful place! Sara is great and always takes good care of our fur babies! Wouldn't go anywhere else!
Joanna Badjie
5 years ago
Best groomer very professional love this place Sarah Routledge does a great job on everything thanks pretty pup 4 36 years of services
RAA1776
6 years ago
They are great. They were patient and persistent with my large fog.
Lonnie Watterson
6 years ago
I have taken my 3 dogs there since before they relocated. They always put each dog with the groomer that groomed them before. They are very polite and treat the dogs well.
Jennifer Hooker
6 years ago
This place is awesome - they are great with patience of nail trimming with our dogs whom want to bite into their arms. Great Place
Freda Winkfein
6 years ago
Great place. Been using them for years. The owner, Sarah, and her staff truly care about the furr babies.
David Spiegel
6 years ago
My Lab is a hyper dog and they work well with him. His nails are always nicely done (usually a struggle for any other groomer.).
Britney Burton
6 years ago
I love this place! They always take good care of our puppies and they cannot wait to go see Sarah! They get excited every time we go there. I would recommend this place to anyone.
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Business Hours
Monday
7 AM - 4 PM
Tuesday
7 AM - 4 PM
Wednesday
7 AM - 4 PM
Thursday
7 AM - 4 PM
Friday
8 AM - 4 PM
Saturday
Closed
Sunday
Closed
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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