Austin Veterinary Dermatology & Allergy Round Rock, Texas

The staff at AADC is professional, prompt and kind, never hesitating to accommodate us, whether we’ve lost medicine on the other side of the country and need something overnighted, or if we’re right around the block. On top of that, the treatment for my pup’s extreme, myriad allergies was immediately effective, dramatically improving her quality of life going on years now. These folks are the best at what they do. Hands down.

I can't say enough good things about AADC! This is also my first google review, and I feel compelled to share the wonderful experience I have had. My dog has severe allergies, and I spent 2 years treating her multiple infections on her skin and ears with multiple rounds of antibiotics, steroids, Apoquel, and feeding her hydrolyzed protein. It was extremely expensive, the results never lasted, she was always at the vet. I finally took her to AADC where she was properly diagnosed, taken off of expensive medications and expensive foods, and received the correct treatment. She does receive immunotherapy with allergy shots, and the change in her skin is remarkable. Even though it is expensive in the short term, I have saved money on treatments/meds/vet visits due to having her treated properly. My only regret is that I didn't take her sooner. Highly recommend!

We had to wait a while to get an appointment but it was worth it. Shortly after adopting our dog, I learned that she had a very rare condition. Dr. Nichols and the staff at AADC exceeded all reasonable expectations to help me and my dog. This is a fantastic team. HOW I FOUND DOCTOR NICHOLS My dog has leishmaniasis, it’s virtually unheard of in North America. I spoke with people at the best veterinary schools in the country. I talked to dozens of the most well-regarded vets in the country, not a single one of them have seen a case of this, and none of them knew how to treat it. Multiple ABAI-certified vets in several states recommended that I contact Dr. Nichols. OUR FIST VISIT Prior to our appointment, which was at the beginning of the COVID-19 outbreak, someone from the office called to explain their COVID protocol and make sure I knew exactly how to get to their office. Like every other American vet, Dr. Nichols wasn’t versed in leishmaniasis, but he did a heck of a lot of research in the days leading up to our appointment with him. I couldn’t believe how much he knew. It was clear that he spent a considerable amount of time learning how to help *MY* dog. He’ll probably never see another leishmaniasis case again. We were sent home with medication and a four-page report and treatment plan written by Dr Nichols. I’ve never seen anything like this from any vet. My first conversation with Jennifer — Dr. Nichols’ right hand — was amazing. She explained everything in great detail. She reviewed the report with me and explained treatment options, while Dr. Nichols contacted the Centers for Disease Control and requested a compassionate exception for the medicine our dog needed. This was my first glimpse at the high level of cooperation at AADC. This staff is as efficient as they come. No time is wasted. Each staff member has a specific role and they work in unison to provide an outstanding depth of service. Every staff member is thorough, our conversations are never rushed, and their love for animals shines in everything they do. ONGOING CARE AADC is the reason our dog is still alive. After calling several pharmacies we learned that the medication our dog needed was $41,000 per month (seriously), but Jennifer worked with the manufacturer to get us an affordable price. Without her help, we would’ve had to euthanize our dog long ago. In the last few years I’ve had multiple interactions with everyone at AADC, they’re all great. Our dog gets very excited when we turn onto Lake Austin Blvd. Most of our interactions have been with Jennifer and Suzanne, they’re consistently fantastic. My dog now recognizes the phrase “Suzanne and Jennifer;” she excitedly bounces to the front door every time I say it. I don’t know what the absolute best veterinary team looks like, but I’m certain that it resembles the folks at AADC.

Everyone I interacted with here was so helpful and kind. We have been to our fair share of vet offices over the years, and the service and knowledge here sets them apart from the rest. I was sent home with a packet of detailed information and instructions that was really helpful. I’m glad we chose this place, just know that the wait list is incredibly long to get an appointment.

I experienced AADC with strict COVID protocols. Other than my desire to be with my pet there was NO henderance in treatment. At the end of each visit I was called and each item was explained to me in detail with a Q & A. The doctor treated my pup each time and I received the most detailed exam results after each visit. Honestly, I expect this from every vet but until this dermatologist, I stopped believing a detailed print out of examination findings was even a real thing. They are specifically looking to cure the underlying cause not just treating the symptoms, and my rescue would be in big trouble with out that kind of investigative attention. I would love to meet them all in person but my dog's skin went from life threatening to healed. Their work is evident in my dogs health and recovery. If you have a skin situation, this is the place you want your pet to end up. My GP was at a loss and Dr. Nicols had treatment options we had never even heard of let alone thought options. The specific testing and careful blood work was the same level of care I demand for myself. I'm amazed with this team of care specialist and I work with a lot of veterinarians. Your skin is your largest organ, I don't know how long they all studied to do be who they are today....but your pet will benefit from seeing them. My little guy finds these days that life is anything but an itch!

Most important thing you should know, you will not speak to the doctor ever. When I complained, I was told this is their new standard policy. So despite charging you $175 exam fee that they don’t tell you the price of upfront, you will never see or hear from the doctor. Which is poor medicine to do an examination with the little bit of history they get beforehand. They will not give you an estimate upfront, the plan of treatment will not be discussed by the doctor, and the price of your bill will come right as they are asking for credit card information. (I had to literally ask what the cost was.) $85 in cytology that they did not tell me about or give an estimate for upfront. Also nothing was that astounding. This speciality clinic seems no more advanced than a general clinic. My regular vet can run cytology on ears and skin for cheaper than that. And even if they couldn’t I would rather have someone at antech or idexx review because they’re at least pathologists. I am in the veterinary world. It’s well known doctors try to limit talking to the client on purpose. I get it, clients are always the worst part of the job but veterinarians need to remember who is actually paying the bill. The client, not the patient. I have never seen a doctor just swear off clients altogether. I will shell out thousands for my dog especially because I have insurance but not for a doctor who practices subpar medicine. Patient history is important and having that relayed from the client to a receptionist to the doctor is a sorry excuse for picking up the phone and getting a proper history. Imagine taking your kid into a doctor and never actually seeing the doctor. Drop your kid off and only ever talk to nurses. And at least a kid can point to a location they hurt, an animal cannot. The one saving grace of this place is whichever tech I spoke with and it seems like my dog was treated well. She kept her cool and did well at diffusing a tense situation. She knew her information well unlike many techs I’ve seen before. But I cannot emphasize, a tech is not a substitute for a doctor. I went because I thought this would be an amazing specialty clinic considering it took 4 months to even get in. I suggest trying a new vet before trying this place. We will not be back.

Expensive if you have no insurance.

Great place to get the best care for your pet. Dr. Nichols and team always go beyond the call of duty to make sure your pet receives the best possible treatment. Attentive, cordial and very profissional care, precise and detailed diagnostics and after visit attention make the place a must have if your furry friend has allergy or a sensitive skin.

Dr. Nichols and staff quickly helped my Toy Poodle that was suffering from horrible allergies. They immediately got the itching and scratching stopped. This is the place to take your pets. Would not go anywhere else, so lucky to have someone of the caliber in Austin.

(Updated) Ok friends 3 weeks later after calls and messages and such wonderful follow up from the owners. I am editing my review. They really do care about good service and want their patients and customers to be happy. It's always the best businesses that follow up when something goes wrong and they were amazingly kind and helpful. Original post: 3 stars We called to schedule apollo our dog for a visit. They said they were by referral only, and if we we got a referral it would be a couple months so good luck. I understand your busy and not taking patients but dont have to be rude about it. I'm not a 1 and 5 only reviewer it was average to poor service.

My dog looks so much better than it did.

Our dog Rexx is allergic to everything. Although allergy desensitization is not inexpensive, to us it is worth every penny for his itchy relief. Dr. Nichols is very professional, passionate and personally cares about his furry four legged patients.

We appreciate that the doctor provided a immediate report to our regular vet of his recommendation for our sweet Toby's chronic ear infection. We were able to line up his surgery quickly so we could solve the problem permanently. Thank you.????????☺️

We have three rescue dogs. And we have been to many vets & specialist through the years. Some great, some good & some bad. We want the best when it comes to our fur babies. And we have finally found them! Our doggos & us have always been …

Incredible people. The dr is so nice and very effective. The entire staff is awesome.

Amazing experience. They take the time to explain everything in detail. We learned so much about out pitty’s Skin condition. We are two weeks out and her skin looks so much better.

They are awesome. They provide solutions for very itchy dogs.

I've been taking my dog to get treated at AADC for a year now, and I just can't say enough good things about them. First of all, the idea in general; if your pet has chronic itchiness, discomfort, and skin problems, stop putting a bandaid …

Dr. Nichols prescribed my dog an antibiotic that he had had bad reactions to the year before. This was notated in his medical history that Dr. Nichols received. In unison, he advised me to taper him off a medication that his other doctor …

Super people and place! I took my Blue Lacy, Bocephus, that's been fighting allergies and other herretitory issues knowone has been able to help with to see them. Not only did I learn alot of info about my dog, it was also the most …

Wonderful Doctor and employees, bathroom is very clean, amazing place whit caring Saints showing how much they care????

We are greatful our primary vet referred us to Dr. Nichols.

My dog had a bald spot develop between his shoulder blades. I went to a local veterinarian who wanted to do a broadcast of tests. I referred myself to this office and was so happy I did. The doctor immediately new what it had caused it. ( a …