Ideal Pet Grooming Rosharon, Texas

We took lucky to get groomed an he came home aggressive an moody not himself u can tell by how distance he from us since he came back that they where abusing him while grooming him an he will never ever going back to that place

I could not be more impressed with the staff here at Ideal!! My sweet labradoodle needed some much needed attention. The care and attention they had towards my boy was very professional! They treated him with love! Bailey is normally very anxious when he goes to groomers, but when I arrived to pick him up, he was the happiest boy! He was clearly loved and well taken care of! Will continue to come back!!

I love this place. My dogs were there for 4 days. The owners answered their phone anytime I called to check on my fur babies and also called me when they had concerns. They treated my dogs just like they were their own pets.

Worst pet grooming ever! I made the appointment at 11 and they told me my dog was the last dog. How does that make sense! I made the appointment early so I can get her early. Staff was rude and incompetent. Never bringing my dog here that’s for sure

Great customer service... will be back

We boarded our dogs Jazz (Lab) and Apollo (German Shephard) for the weekend, the facility is clean and beautiful, the staff is friendly, professional and are clear animal lovers. It's so comforting to know that we can get away and have our dogs cared for the way we care for them. Definitely recommend.

OMG this place is the best. I brought my 90lb American Bully in for grooming about a week ago. My dog is a bit temperamental but they handled him great and he came home smelling like a new Dog. I highly recommend this place!! I won’t be going anywhere else for my pet needs!!

Great experience and great quality cut and grooming

Beware don't send your dogs here! Worst groomers ever! My fiancé and I have three dogs a Yorke, a Cavapoo and a King Charles Cavalier. My fiancé dropped off our dogs on Saturday afternoon around 2:00pm and the facility closes at 6:00 so he called around 5:15 to see if they were ready and they said no and that they cut our Cavapoo on his lower right side leg and that his ears were matted so they had to cut his ears low. We have taken our dogs to Petco and used Pink Poodles and have never had any problems with his ears or him getting cut before. So that night after we picked up our dogs my fiancé noticed that our King Charles Cavalier eyes were close and she keep rubbing her face on the carpet so I immediately got a towel and watered it down and being to keep it on her eyes. I repeated this process all thru Sunday and on Monday I took her to the Vet and called Ideal Groomer about the situation and spoke with Sheldon Robert's the owner and he said that could he come and take a look at my dog eyes sometime that afternoon and I explained that I have pictures of what her eyes looked like and he refused to see them. I asked if they could pay the Vet bill and he said that my fiancé signed a contract so they are not liable for any bills. If you love your dogs then take them somewhere else! Do not I repeat Do not take your dogs there. I have read your response and I am unable to respond back in your message but if you scroll down you can see that I am not the only dissatisfied customer. 1. My fiancé did not address my King Charles Cavalier that Saturday night when he was picking up our dogs that is correct because he was too busy addressing the cut on our Cavapoo’s leg. When he got home he noticed our other dog’s eye and when he tried calling, you guys were closed and wouldn’t be open until Monday. 2. Your husband did asked to come and take a look at my puppy but I had dropped her off at the Vet and I asked him if I could come by and show him pictures and video of her but he refused. 3. I came to your place of business anyway only seconds after had gotten off the phone with your husband and he just so happen to had to leave and I spoke to you on the phone and stated if you wanted to speak to me you could call me on my phone and I left my number with your receptionist and you never called me back. 4. Yes you have a waver for people to sign and I see why but it’s also good business to make things right. Your.$10.00 discount don’t count. I’m going to keep repeating and passing my experience on to others in hopes that I can save another person from patronizing your business then that what I plan to do. WORST GROOMER EVER!!

The best boarding and grooming! I never have to worry about my puppy while I’m traveling. I know that she’s in great hands with Ms Wanda, Mr Sheldon and their amazing team. AND the facility is always clean.

It pains me to write this negative review.  I have attempted to resolve our (Echo) dog's negligent death since November 7, 2020, with the owners of Ideal Pet Grooming Daycare and Doggie Hotel on Hwy 6.  The owners called us late that Saturday evening when we left our dog in their care.  He was to be boarded for the night.  Our dog was being transported to their home without our written consent.  Our precious family member was struck and killed by traffic.  This has been devastating to our family, especially our young children who have grown up with our dog. We attempted to resolve the situation in November, but the owners of Ideal Pet Grooming and Doggie Hotel insisted we speak with their lawyers. We continue to try and communicate with the owner's lawyer with no prevail or justice.  We are heartbroken! As it has been almost 3 months of attempting to resolve this matter am writing this review. We have not been able to have the owners respond and follow through with their responsibilities.

This was the best grooming experience I've had since I've had my awesome dog. I'd recommend Ideal to anyone!

They did an amazing job with our pups. I will for sure be using them again. Great results and great customer service.

Best Groomers around, I take my poodles to Ideal Pet Grooming and they always look amazing. I have had my baby's pictures done with them as well. They showed my babies on there Instagram and Facebook. They are always friendly and the place is so clean and elegant. Everyone that I have refer have had nothing but positive feedback. I would highly recommend Ideal Pet Grooming to anyone looking for a new Groomer.

After calling around to groomers in the area, when I called Ideal Pet Grooming the owner spoke to me over the phone, eased my fears and helped me out by getting my baby groomed quickly. I explained to her that my baby had previously been injured at a groomer, that he was labeled aggressive and my nervousness for getting my baby groomed. She explained the costs to me over the phone and that they have a groomer that works with dogs that struggle with being groomed. She actually referred to him as the "dog whisperer" and I booked the appointment. Later that day, the "dog whisperer" Mr. Sheldon called me on the phone to ask about my baby and wanted to know the issues he was having and he promised he would do his best to groom my baby. I dropped my baby off to be groomed and when I came back to pick him up he was perfect! Usually when I pick my dog up from the groomer he is almost clawing himself away from them. When I picked him up from Ideal he came trotting around the corner like a show dog and when we got in the car he was happy. Mr. Sheldon informed me that my dog was not aggressive with him and he was able to groom him without issue which was such a relief. When I set up the appointment they were up front and told me that they do charge extra for aggressive pets and I agreed to the charge but when I picked up my baby they didn't charge me extra even though I had already agreed to pay it. Altogether I was very pleased with the service we received and we will be back!

Definitely recommend everyone to come for your dog grooming needs. My dog has been seeing them for about 2 years and I have no complaints. Take advantage of their $10 off on Tuesdays & Thursday’s!

I have been going to IPG for a while now I love their $10 off on Tuesdays and Thursdays I used to take my dog to another place but they brought up their prices so much but I like their prices here. Good reasonable price! Never disappointed on my toy poodle hair cut. Definitely like how they always communicate with me if my dog is matted, recommend every one to try this place out!!

I recently brought my dog here for grooming for the first time. I’m new to the area from Chicago so my dogs hair was long and ended up being matted, which I told them beforehand. After doing so, i was still quoted $65 for everything but it ended up totaling $85 when I came to get him. Anywho, The groomer had to cut his hair pretty low which is to be expected. Unfortunately, since then, he has been experiencing quite a bit of discomfort. He constantly scoots his butt on the carpet as if he’s looking for relief. I also notice him locking himself a ton more than he did before. After looking closer, I can see that near his private part and rear end looks red and irritated. I’ll include a photo. Not sure if the clippers were too dull or the shave was too close... but I probably won’t bring him back. It’s a shame Bc other than that I thought she did a good job. Hate to see him experiencing such discomfort and this has been for the last 3 days. I’m not sure how long these issues will persist but I know they didn’t exist previously because my doggy just visited the vet two weeks prior for a wellness exam and was given a clean bill of health.

Seriously over priced for large breed dogs. Up to 99lbs was 85 and then $1/lb if over 100. Simply insane.

I’ve been bringing my dog here for a few months now and I love how caring and loving everyone is. Tracey always dose a good job on my dogs hair & I will continue to come here.

I recently brought my two dogs here for grooming for the first time. I’m new to the area from Georgia and my dogs are very finicky about new places. The service they receive from Mr. Sheldon and Tracy was immaculate. I recommend everyone to use this service. My dogs have never responded to any groomers the way they did here. I find it a joy to have found this location and will be back very soon.

First and last time going to this groomer. For starters, there was pushback on the length of the cut we wanted when we arrived. We said not too short & specified 'medium cut, fluffy' on their forms but they insisted on cutting him shorter despite the fact he had no matting, tangles, or anything else that would warrant a short cut. After going back & forth and us finally explaining why we didn't want him too short (chronic skin issues & itching that worsens when he's shaved too close), they finally agreed. Frankly, we shouldn't have even had to explain why. We're paying customers and we requested a service they offer so what's to talk about??? In the end, they did exactly what we said not to do & cut him too short. Not only did they waste my time & annoy me with the unnecessary back and forth, but they still didn't do what we requested and agreed on. In addition to this complaint, they also snipped one of his nails too short, which caused him to bleed. His nails were trimmed just a few days ago and their short length was apparent so I'm unsure why they cut them again. Being that grooming is their forte, I didn't think it was necessary to highlight this and ask them not to cut them again bc I assumed it was obvious. Mistake on my part. I get we signed a waiver for "incidentals," but the waiver shouldn't be used to cover things such as this that a professional groomer should already be knowledgeable about. Finally, our appt was for an early afternoon time, but they kept him for 6 hrs. Keeping him that long wasn't a huge problem, but not feeding him or giving him something to drink or eat is not okay. And if food and water was provided, it wasn't enough. As soon as he got home he raced to his bowls and chugged down a ton of water & food. I could be wrong, but I don't recall their site advising snacks be brought in the event they take longer than a couple of hours. Either give people a heads up or take they initiative to provide it...even if it's an additional charge. We'll try out the groomer just down the street for our next cut. Note to the owner should you choose to respond...accountability is a key quality for any business owner. Owning what your staff did/didn't do and offering a simple apology is the least you could do versus responding negatively.

My first experience was awesome. The second questionable but the third one was devastating. After having my baby looked at by another groomer it was determine that he had clipper burns and that Ideal clippers was not clean. And I had to pay extra for the 3rd visit same service but about $20 more.

I’m new to rosharon and I have two Yorkies I pick this location because it was close to my home the first time I use the mobile services and the young lady cut my dog very short without asking yes I was upset but I decided to give them another chance the next time was just a cut of the face which came out ok but this time they cut my smallest yorkie face but cut him really bad and tried to give a excuse about his tear buildup was very bad ok you are the groomer if you see this stop and try to clean it better or just cut everywhere else but that spot. But now my dog eye might be infected and might need medical attention I would not recommend to place to anyone.

Sheldon groomed my 11 year old Pomapoo and believe me when I tell you, this is the BEST that she's ever had! With her being an elderly dog and not a fan of car rides, we decided to steer away from the traditional brick and mortar grooming spots and decided to try the mobile grooming option. Friendly, prompt and excellent service! We will be booking again for sure!

Entire staff very accommodating if in area Hwy 6 before and 288..Ideal Pet Grooming Daycare place to be

Omg!!! What an awesome experience! I chose this grooming location based on the reviews and I'm glad that I did! I took my sister's fur baby I'm for a trim and the owner did such a great job. I was able to walk right in (although appts are prioritized, which is totally understandable). Nonetheless, the timing was perfect or something because he was all set in a little over an hour. When I picked Winston up he was having a blast with all his new little friends. My sister LOVED his adorable haircut and he smelled like a dream. I also found out she hadn't groomed him lately because some other place had cut up his poor lil belly and she was scared to trust anyone. Well Winston was as perfect when I picked him up as when I dropped him off! Needless to say, they have a new loyal customer. Thank you so much! Kris, Kam, and Winston

Friendly staff. Quick service.

This place is amazing awesome Staff great great customer service from Dee Amazing groomers my favorite groomer of all is Ester she is so amazing everyone Go check her out! And Tuesday’s And Thursday’s They Have They’re Amazing Special

Awesome folks who will love your fur babies