Pasadena Animal Shelter Pasadena, Texas

291 reviews

Book an appointment

Online booking unavailable.

Please call

(281) 991-0602



*with JustAnswer

Reviews: Pasadena Animal Shelter (Pasadena)

All reviews (291)

Yelp (19)

Google (272)

Newest First

Newest First

Oldest First

Highest Rated

Lowest Rated

Tara Purnell

2 years ago

This is a great place. They are very helpful. It was easy getting my dog released from there . They weren't too strict. Also they are awesome with giving away dog food , Harnesses and leashes and pet toys and treats. They have a great staff.

Shana Roll

2 years ago

The staff was friendly and very gentle to the stray dog I found.

Anna Molina

2 years ago

So I tried to box in a loose dog running in the streets so it would not get hit it was around 1:30 pm. I went to the animal shelter near Crenshaw Park only one employee (male) was working I left the dog in my car with the AC on since I was waiting for more than 10 min's. An then a Hispanic like the lady said that I had to call Houston, Texas shelter mind you I am just trying to leave a loose dog. She was very rude telling me logic-wise if someone lost a dog blah blah hey, if you dislike your job do not work there I'm just a stranger looking to help a loose animal.

Ashley Harris

2 years ago

Got our new furry baby here, couldn’t ask for a better and funnier cat. Love him. Thanks guys!


2 years ago

Absolutely the worst place ever!

Ty W

2 years ago

You guys have away somebody’s dog…… i hope this never happens again

Zachary Hughes

2 years ago

Great place, but the should add notes on Google about their availability to Public visits

Ryan Daniel

2 years ago

We adopted a kitten a few months ago, and this week a pitbull named Luca. He was listed as a stray, but has, no doubt, found his home with us. Very well behaved, loves our young children. Our 2 cats are having a time, though. The workers were nice and friendly. Made all paperwork and info was squared away for the veterinarian. Lots of doggies and kitties needing to love somebody right now! Fees are waived. Clean, new facility.

Jenna Kocurek

2 years ago

they do the best they can with what little help they get….

Ayanna Hawkins

2 years ago

When I showed up, I was only there to look at animals with my boys and their father. We met a few dogs and we’re waiting to look at cats. In the mean time of waiting I saw this big ol fluff ball and he started clawing at the window for me to come see him. She said it was only $5 to adopt him and now he’s my third son. He loves my other boys and I swear he wouldn’t stop purring for like two weeks straight he was so happy. I love it here. I’d come again but I already have other kittens he finally got use to.

Cristian Guerra

2 years ago

We recently adopted an american shorthair kitten from this location and it's been a pretty smooth experience! We haven't had any trouble with communication and scheduling for shots was super simple. Also, they helped with getting our cat spayed, when the time came, at no additional charge.

melody shotwell

2 years ago

They did a great job!

Trixy Hebert

2 years ago

I had to give up my Goldendoodle oh, his name is Bruno if anyone is interested in you would love to be adopted he is so precious

i Am Lazarow

2 years ago

My wife surrendered our cat because he kept bringing dead birds to our doorstep, leading to her getting flagged for letting him out. A few days later after feeling the void in our home without the cat, I put an application for him. The counselor called me and denied me for the reason my wife got flagged. She said everybody with the same address is now flagged. I begged her for a long time explaining how things would change and how I would become the primary care taker of the cat, but she just denied me and suggested I talk to her supervisor the following Monday. The supervisor called me and was interested in hearing me beg for the cat just to rebuttal everything I said. After a while she said that she would consider it if nobody else wanted our cat. She said I'd receive an email if he got adopted. A few days later I noticed he wasn't on their site anymore but I hadn't gotten an email so I called. The counselor said he was still there but he was pending for adoption. They lied to me about receiving an email when he was adopted (never got an email), for him being the featured pet in order to get adopted (I checked their featured pets and he was never on there), and if his current owner would surrender him they would call me (they're not taking in surrenders anymore) If anyone did adopt him please let us know. his name is Felix and his ID number is A141816

Teresa Cardenas

2 years ago

Always helpful staff and pleasant experience.

Paul Sidgraves

2 years ago

They had no small dogs was all big dogs..placed smelled terrible even at the entrance

Matthew Becker

2 years ago

Very clean, and the people are very helpful.

Shirley Konarik

2 years ago

It was a delight getting my Molly there. She's a wonderfully sweet little dog. The only bad experience is She was covered in fleas Really bad! I wish they had Enough workers to tend to the animals that are severely infested with fleas! Other than that everything went well GOD BLESS & STAY SAFE


2 years ago

Picked up the phone at least, but rather stand off-ish, like I was wasting their time

Ignacia Garcia

2 years ago

Great staff, very supportive and helpful.

Michael Bortner

2 years ago

Got the best Siberian Husky there and the staff was so helpful.

Patricia Rios

2 years ago

We went a little late so it was almost closing time but still got to see some Pups!

Haley Venema

2 years ago

Within one day of my sister adopting a dog from this shelter, her and her friend were viciously attacked by the animal. I am assuming that the shelter does not preform aggression tests before putting dogs up for adoption. This unfortunate incident could have easily been prevented. The shelter refuses to communicate with my sister about the incident and is doing everything they can to block any association with this attack like deleting their social media posts about the animal.

Reaper Texas

2 years ago

This place is a mess Goodluck trying to get a dog they don't answer there phones or emails. Always an issue with these people.

Lena Brister

2 years ago

Doing go to help us care for fur babies

Ed Lee

2 years ago

Best place to adopt cats

chris doran

2 years ago

Dropped off an abandoned kitten that had been roaming around my house today and donated $100 to help with her expenses. The staff could've been a little more friendly and at least thanked me for the donation. I wanted to feel like I was part of the solution and not the problem I guess. Hopefully they help her find a forever home because she just wants to be loved.

Amber Yeager

2 years ago

Adopted out two of my three dogs from this shelter. Super sweet people who love animals! So happy I was able to work with them to get my rescues!

Kara Diaz

2 years ago

Wow what can I say! Thank you so much Pasadena Animal Shelter! We recently adopted a fuzzy orange tabby cat that we named Captain Treasure. He was severely injured when he came to the shelter and unfortunately had to have one of his front legs amputated. Most shelters would have just put him down. Thank you for saving his life and giving us the opportunity to add so much to our lives. As our family grows we are finally ready for the new addition to our home. He has been nothing but a pleasure to have and has no problem getting around. He's gentle and sweet with our two children and he has already stolen our hearts. Thank you again I can't express how much are family appreciates you.

Laurie Delome

2 years ago

Very clean place. Friendly staff. Staff made the whole checkout to get our furry babies go very smoothly.Thank you!!!

show more reviews

Pasadena Animal Shelter, Texas, Pasadena

5150 Burke Rd

Business Hours


11 AM - 5 PM


11 AM - 5 PM


11 AM - 6 PM


11 AM - 5 PM


11 AM - 5 PM


12 PM - 4 PM



Is this your business?