PETS AT PEACE Odessa, Texas

I have used Pets at Peace through my vet many times. My most recent pet passed beautifully at home. I called the next morning after her passing and Joe, the owner, answered with the most sincere and comforting voice and told me I could bring my kitty’s body by that morning. The facility and professionalism was so incredibly comforting - resident dogs and cats on the premises even greeted me when I arrived - a sign to me that the energy of this place is exceptional. I had my sweet girl’s cremains back within a day. I highly recommend Pets at Peace! They do a remarkable job and are so considerate and kind during a pet owner’s most difficult time. Thank you, Joe and family, for everything!

The folks at Pets At Peace were kind and understanding. My family thanks you for the care that you gave our little Maggie Mae.

They are awesome people. They took care of our BJ. Fast service, reasonable price. Thanks

My family and I greatly appreciate you and your work

I couldn't be more satisfied, this is not an easy situation from either end and I feel it was handled well. Everyone I dealt with either in person or over the phone met my needs and expectations. Thank you.

Had my little Teacup Poodle cremated here and was very happy with thier services.

Thanks for taking care of our Fergie and bringing her home!

Who answers the phone ? It’s a business not a residence with just “hello” ...Needs some direction how to appropriately talk to someone who just lost an animal. If ur annoyed with the phone have ur services and prices listed. Do you want business or not ? Guess you chose not I will be taking my animal and money somewhere else...

The owner is very rough around the edges, has really poor “bedside” manner, but they’re apparently the only place that does it in the area. Ultimately, when he dropped our dog off this morning, they had her in a box inside of a really nice gift bag with a cremation certificate (which looks really unprofessional), a candle, a pamphlet on coping with loss, and the rainbow bridge poem, and it just felt very special. I was a little disappointed because the services pamphlet suggested you could choose your own custom urn, but we weren’t given a choice. He dropped her off on the front porch in a wooden box. If you can get past how rude the guy is, I think it’s worth it. We paid $190 for our 80-90 pound lab.

Never have I ever been spoken to as unprofessional as this man did to me. Is fixing it for us, but tried to repeatedly blame my mothe for his hearing issues.... cut me off several times and told me to let it go!

Our veterinarian handled the drop off and pick up of our puppy. I really didn't know what to expect as I have never cremated a pet before ( our family tradition was to bury lost pets under a rhododendron, but there aren't any where I live now). I kind of expected to get her back in a bag, but she was given back in a lovely box, with a candle, a certificate, a condolence letter, and beautiful story about the rainbow bridge. I'm pleased with their service, and glad to have her back in my home, as much as I wish she was still alive.

Thank You! for your compassion during this difficult time. Prior to losing our beloved fur child Marley, we had previously discussed with Joann (receptionist at Eighth Street Animal Clinic) if she could recommend a local business which does cremation, we were referred to Pets at Peace. They picked Marley up from veterinarian’s office and returned Marley’s ashes to us yesterday. I was very satisfied as pleased with the beautiful mahogany wood box Marley’s ashes came in. We were very appreciative for the candle, The Rainbow Bridge poem and Certificate of Cremation. I had a moment with Marley once inside my vehicle, as I went through everything that was given to me. This has helped our healing process more than I could imagine. I’m happy we were able to bring our Marley home. Again, Thank You For What You Do!

Work and live at cemetery for 13 years.

Well besides the fact they dropped it off at the wrong house and said "I left you dog at the door" and she is a ferret it was alright. I wish I was able to pick what kind of box they put her in, and wish I was able to list the date of birth to the day we lost her. The business will come and unburies your pet for you, and or pick up your pet. We paid $115.00 to get our little girl cremated she was worth the money to me. Altogether they should get to know each situation a little better and have more options other than that BASICALLY GOOD.