BluePearl Pet Hospital Mesquite, Texas

As others have said, don’t let the reviews turn you away. This is my second visit here for scary situations, 2 separate dogs. They have been nothing but pleasant and very communicative with me. I have no complaints and am very grateful to the staff for helping my boys and putting my mind at ease.

I brought my pup max here a year ago for a broken foot and they cared for him amazingly. Unfortunately just a few days ago I had to bring him back to be put to sleep. The staff is absolutely amazing and kind. They gave us as much time as we needed and they handled not only our son but us with kindness as well. I would 100% recommend this vet hospital. We came around 11pm at night and they were just fantastic. Thank you for caring about my son as much as we do

Great caring friendly outgoing place. Take care of it baby the whole way through and let you know what going on.

Blue Pearl ER vets have taken excellent care of my dachshunds over the last several years. From everything to snake bites, back/neck issues, congestive heart failure to safely delivering litters of puppies on 3 different occasions where scary complications had arisen at home. In all instances, I left knowing my dogs were in the very best hands. Emergency care is very expensive but worth every penny when you know your pet is receiving the highest level of care and treatment.

worthless vet.. my dogs dying as i write this they say there open 24 hours yet wont help becuase oh they have no doctors in for the animals till 9am good job falsely advertising 24 hour service

This place is SHADY!! Please go anywhere else but here for the sake of your fur babies. They will tell you they're accepting walk ins, but will be quick to turn you away. The receptionist I spoke to was deceptive, condescending and very unprofessional. My time was wasted by these people when I could've been looking for a place who would be willing to help my baby.

This emergency vet hospital is amazing. They do not get enough credit for all of their tireless efforts to save animals and deal with very emotional people. Many of us, our animals are family. Thank you for all you do and for taking care of my pet into the early hours of the morning.

Thought my frenchie swallowed a scrunchie. Dr. Hindoyan is AMAZING! He took care of Hattie and did everything he could and with care. He really cares about his patients he is not there to just rackup a bill. For emergencies I would 100% definitely come back to him.

There’s no vet here and not even close to be on call. The receptionist needs to be fired.

We were in town for a dog show and our 13 year old Aussie became unable to breathe due to health issues. They said to bring her right over and she collapsed at the front door. They came right out with a stretcher and took her in immediately. Unfortunately there was nothing we could do for her but they couldn't have been nicer making all the arrangements . They were efficient and very helpful and the price was reasonable. We really appreciate their help.

The Dr and Staff were very kind. Sadly we had to put our dog down on Monday and the Dr was very empathetic and was guiding us step by step on the procedure. It was a difficult decision but our beloved taquito is not suffering anymore ???? I just wanna say thank you to everyone at Blue Pearl. Everyone was so understanding and so nice.

This week we said goodbye to our beloved fur baby. Dr. Randle made that transition as easy as she could on us. She is an empath and My family is soo greatful that she could help our dog transition on to his next life. I wish we had more time with him but we are comforted that he is pain free and In the kingdom of god. I highly recommend this Place and again thank you Dr and the Blue Pearl staff y’all were so patient and kind with us. May god bless you all❤️

You've got to be kidding me - this new BluePearl management company is a joke compared to the last company. Wait time was 2 plus hours initially then 1 plus hours after the vet 7 minutes consultation. Also not impressed with the vet.

My little 6lb Poodle mix was bitten by a large dog in a scuffle on a Satuday afternoon. We took here to BluePearl for emergency services. Even little Lucy was comfortable with the care and attention. Clean, kind and professional. And the emergency costs were quite fair.

I spoke to personnel today at approximately 2:30 pm in the afternoon I explain to them that my dog had stitches after a particular surgery and staples and they were opened up by the dog my pet was not bleeding, muscle was exposed and my dog was suffering. I spoke to the worker at this veterinarian hospital that is supposed to have a doctor present not so. I was led to believe when I left home Terrell Texas that they said bring them here I will see I will have to look at we can’t give advice over the phone I said ok. Got their first word out of this workers mouth was that a doctor was not present at this supposedly all nighter animal hospital that didn’t have a doctor present to help my dog. This worker led me to believe that they could help me and when I showed up the worker had the foolish look of a what are you talking about. I was recommended to this place, but if I were you it would probably best serve yourself interest to find a more dependable veterinarian hospital. I really believe there was a doctor present they just didn’t want to mess with it to replace the stitches in the staples. Seriously find a higher quality animal hospital that can help you when your pet is suffering and néed of solid dependable professionals. This hospital sent me out the door with my dogs surgery you could see the muscle of his hind leg. Inhuman with no concern to my dog. Shame on you. This hospital was so cruel to send me away with my pet suffering in pain. A picture paints 1000 words this substantiate my claim as to how I was treated this hospital and sent away with my poor dog suffering this. TWBYFAWAFF..

What a joke of a place. Called in, told me “yeah, show up, 15-20 min wait”. Showed up within 20 mins, “I don’t know who told you that, there’s a 3hr wait”. Just be honest, it’s not that hard.

Exceptional service and short wait time and over all I loved it .

This place is amazing .Ms Debra saved my Lucky and I will always be thankful . They did everything possible to get him going again . The Staff is amazing .

I am ever so grateful to Dr. Charles and the wonderful staff at the BluePearl Pet Hospital in Mesquite, Texas! Everyone was so kind and attentive to my dog's needs. Dr. Charles has the absolute best approach and bedside manner. She is very personable, compassionate and kind! Everyone I encountered from the sweet lady on the phone to the sweet lady at the front desk was very kind and professional. They listened, communicated every step and gave me peace of mind. Thank you BluePearl for taking such great care of Margo!!

My poor 15 year old dog Hershey was throwing up and lethargic. She had an appointment at her regular clinic at noon the next day but she was looking bad. I took her to BluePearl and they took her right in and cared for her. They are a great company and I would 100% go there again for any of my pets. Great customer service and even came out to my car to give me updates because I wasn't feeling well. People need to stop complaining about the cost and be great full we have people who can care for our pets. People need to understand its an emergency vet...... just like if we went to an emergent clinic they charge more than just a visit. Be greatly for our doctors and technicians.

This emergency vet was bought out by Blue Pearl a couple of years ago. Prior it was the local emergency vet hospital. At that time I used the emergency vet hospital many times for my little Katie who had diabetes. They were always very efficient and timely. Never had to wait and took her back immediately for treatment. They were awesome before Blue Pearl took over. I now have another dog and she hurt her leg this morning and couldn't walk. I took her to blue pearl and the first thing out of the receptionist mouth was it would be at least a 3 hour wait. Mind you I was the only customer there and there were no other cars in the parking lot. I asked if they could call me when they could see her because I was working and my job is right next door. She told me no I had to wait there. How ridiculous! I asked her why it would take so long that it had never been that way prior to changing to blue pearl. She mumbled off reasons, none of which should create such a long wait. She handed me a sheet of paper with other emergency vets and said I could call one of them. This place is next door and takes 1 minute to get there. She didn't care and was not going to accommodate. I shook my head and walked out. What happened to this place???? Terrible customer service for you and your pet!

Don’t go based off of others reviews I was very hesitant to take my fur baby here because of the bad reviews but decided to make the trip since it was closest to my house and I could not wait. Let me tell you I walked in that door and was greeted so kindly and as soon as I walked in they got me to a room and were very patient and understanding and were able to help my dog and relieve her of some pain. They’re were very upfront of the cost of everything and made sure I consented before doing anything. No hospital is ever going to be cheap people but pricing is very reasonable in my eyes I would pay whatever to save my baby’s life. They gave me clear instructions on after care and she’s doing so much better please keep an open mind when reading bad reviews it was worth the trip!

I brought my 6 month old puppy (Princess) on 06/30/21 for parvo, she was looking lifeless at that point. I paid 500 for the testing, fluids, medications to take home, and food. I believe that’s a GREAT price especially for the care and compassion they showed to princess, today 07/06/21 she is completely healed. Thank you so much blue pearl for saving my baby’s life!!!! Thank you to the tech who helped me from the initial phone call at 11pm on a Sunday night to throughout the whole visit.

Will never go there again

They saved my baby and I am grateful!!!

So my dog is terrible sick and when I called the assistant who answered the phone was absolutely so rude to me. Was not a help at all. Did not try to win my business. And had zero regard about my dog. For a exam and blood work i was quoted over $500. I called at 7:15 on 6/25/21 I recommend not to go here and find a different vet.

My dog had a systemic anaphylactic reaction to something and our normal vet shut down their ICU so we went to BluePearl. Not only did they handle it beautifully, they went above and beyond. They communicated effectively, let me visit with my pup before leaving her for over night treatment, called me with updates and gave me a full report of every thing they checked, every treatment applied, all blood work results and included written discharge instructions. I was so incredibly impressed with their service that I wish they took wellness appointments! Their prices were reasonable as well: $140 for an emergency consultation is on the lower end for the Dallas area. Even the cost of overnight care was reasonable compared to what our normal vet would have charged. They even called 2 days later to check in on her. We’re incredibly thankful for all of the staff - they made a scary situation much easier on both of us.

Monsters. Euthanized a perfectly healthy dog based on breed and lack of owner. I will never forgive myself for taking an injured stray to them.

Please DONT take your pet if at all possible... Go anywhere but there. Not bashing, only telling facts as what happened to me. Brought my rat terrier in there because no other vet can see her in the middle of the day I never seen her again they killed her and charged me 2,083. They asked for my Care credit account number before they would see her. They ended up charging that account $2,083 for overnight stay one x-ray. The next day got a phone call saying if I didn't answer the phone they're going to keep her in the freezer. Heartless people THEY KILLED MY CHILD!!

I have a corgi-yorkie mix that my family named kobalt, last year he was few months old when he came down with parvo. We thought we were going to lose him so we took him to different veterinary clinics in my area and no one would help us so we took him to blue pearl they took him right in and medicated him told us we had the option to leave him there so they could rehab him for a week for $1500 which we would of had no way to afford the second option was $500 where they treated him with fluids and anti vomiting meds and for us to take him home and rehab him ourselves on a rice and chicken diet we went with the second option with in a week and a half he was getting back to his oldself. Now more than a year later he is a loving, healthy, and energetic dog. Thank you blue pearl for saving my little buddy.