321 reviews
All reviews (321)
Yelp (4)
Google (317)
Newest First
Newest First
Oldest First
Highest Rated
Lowest Rated
Jermaine Colquitt
2 years ago
Loved to go here and get supplies
MissedA Stitch
2 years ago
If your pet is a priority, PetSmart in Lufkin is the place to put some love on your pet. A bit pricy, but my service animal is worth every penny I spend on her.
Jonas Wendt
2 years ago
Worst place to try and get a pet. Drove an hour and a half and they wouldn't let us look at anything or even try to help
harold Johnson
2 years ago
Good selection of pet food and toys. Big parking lot. Prices are reasonable.
jackie wilson
2 years ago
had the special food my little Chi will eat..very good service when ready to checkout with no wait..
Tammy Oder
2 years ago
Perfect place to get all your pet needs
david tompkins
2 years ago
Very expensive not competitive with other places
Hummingbird
2 years ago
Staff is always friendly and willing to help, that is if you can find someone! They usually only have one person in the fish/reptile area. I’ve always had to wait in line for awhile to speak to someone for a simple question.
Rob Runnels
2 years ago
Best selection in town for pet items and pet food! Wonderful customer service.
Mikey Hubych
2 years ago
Friendly staff, nice clean place will be back! Update, did an app purchase for pickup! All worked out well! Keep it up!
John Fluth
2 years ago
Wonderful customer service. Big inventory. Clean bright place with great customer service.
Jeff Brink
2 years ago
Friendly staff and had the perfect Christmas gifts for our doggos.
James Gover
2 years ago
Good place for animals lovers . Dog tags are nicely priced . Got one for all 3 pets .
jafluth
2 years ago
Wonderful place. Staff are eager to help. Big inventory. Good prices.
Gracie Garza
2 years ago
Employees are always very kind & helpful
Betty Seneriz
2 years ago
Highly recommend PetSmart for any of your Growing Experience. Well I was accidentally given the wrong date and time I was accommodated at the time I showed up was probably taking care of and my dog had a wonderful life. Thank you Tiffany
derpyfox 101
2 years ago
Met a cute worker there that was very nice and polite to me. Other than that though the employees don’t know anything about proper animal care and will even give out fake information that could endanger the animal’s wellbeing. Not to mention that they sell those kaytee critter trails which are very harmful to hamsters ????
Gene Craig
2 years ago
Had one of the groomers get very insolent with me. The manager didn’t seem to care.
Clinton Dudley
2 years ago
It's a nice store if you have pets
Stephanie Driver
2 years ago
Picked up a curbside order for a client... Customer service was excellent
myndilyn1
2 years ago
Great selection, great service. Very clean.
Kim Joubert
2 years ago
Very nice staff. Helped me find everything I needed for my daughter's Betta. Showed me cool tanks and great decor
Everett W Coonfield II
2 years ago
Great location, we had our pets groomed and they did fantastic!
Darrell Thompson
2 years ago
Great staff easy to find items
Michael Granger
2 years ago
Great staff I felt my dog was in good hands. Thanks
Cc R
2 years ago
My favorite place to window shop
Jayme Bleile
2 years ago
Great selection, good customer service and they are very knowledgeable and friendly.
chuckles
2 years ago
Okay location, although prices high
Ghetto Crimson89
3 years ago
Very clean quick response on Customer Service. Would Recommend to Anyone.
Jace Lind
3 years ago
Love the new trainer Angela. You can tell she loves animals and is very encouraging.
show more reviews
Business Hours
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Is this your business?