PetSmart Lufkin, Texas

321 reviews

Book an appointment

Online booking unavailable.

Please call

(936) 634-1116



*with JustAnswer

Reviews: PetSmart (Lufkin)

All reviews (321)

Yelp (4)

Google (317)

Newest First

Newest First

Oldest First

Highest Rated

Lowest Rated

Jermaine Colquitt

2 years ago

Loved to go here and get supplies

MissedA Stitch

2 years ago

If your pet is a priority, PetSmart in Lufkin is the place to put some love on your pet. A bit pricy, but my service animal is worth every penny I spend on her.

Jonas Wendt

2 years ago

Worst place to try and get a pet. Drove an hour and a half and they wouldn't let us look at anything or even try to help

harold Johnson

2 years ago

Good selection of pet food and toys. Big parking lot. Prices are reasonable.

jackie wilson

2 years ago

had the special food my little Chi will eat..very good service when ready to checkout with no wait..

Tammy Oder

2 years ago

Perfect place to get all your pet needs

david tompkins

2 years ago

Very expensive not competitive with other places


2 years ago

Staff is always friendly and willing to help, that is if you can find someone! They usually only have one person in the fish/reptile area. I’ve always had to wait in line for awhile to speak to someone for a simple question.

Rob Runnels

2 years ago

Best selection in town for pet items and pet food! Wonderful customer service.

Mikey Hubych

2 years ago

Friendly staff, nice clean place will be back! Update, did an app purchase for pickup! All worked out well! Keep it up!

John Fluth

2 years ago

Wonderful customer service. Big inventory. Clean bright place with great customer service.

Jeff Brink

2 years ago

Friendly staff and had the perfect Christmas gifts for our doggos.

James Gover

2 years ago

Good place for animals lovers . Dog tags are nicely priced . Got one for all 3 pets .


2 years ago

Wonderful place. Staff are eager to help. Big inventory. Good prices.

Gracie Garza

2 years ago

Employees are always very kind & helpful

Betty Seneriz

2 years ago

Highly recommend PetSmart for any of your Growing Experience. Well I was accidentally given the wrong date and time I was accommodated at the time I showed up was probably taking care of and my dog had a wonderful life. Thank you Tiffany

derpyfox 101

2 years ago

Met a cute worker there that was very nice and polite to me. Other than that though the employees don’t know anything about proper animal care and will even give out fake information that could endanger the animal’s wellbeing. Not to mention that they sell those kaytee critter trails which are very harmful to hamsters ????

Gene Craig

2 years ago

Had one of the groomers get very insolent with me. The manager didn’t seem to care.

Clinton Dudley

2 years ago

It's a nice store if you have pets

Stephanie Driver

2 years ago

Picked up a curbside order for a client... Customer service was excellent


2 years ago

Great selection, great service. Very clean.

Kim Joubert

2 years ago

Very nice staff. Helped me find everything I needed for my daughter's Betta. Showed me cool tanks and great decor

Everett W Coonfield II

2 years ago

Great location, we had our pets groomed and they did fantastic!

Darrell Thompson

2 years ago

Great staff easy to find items

Michael Granger

2 years ago

Great staff I felt my dog was in good hands. Thanks

Cc R

2 years ago

My favorite place to window shop

Jayme Bleile

2 years ago

Great selection, good customer service and they are very knowledgeable and friendly.


2 years ago

Okay location, although prices high

Ghetto Crimson89

2 years ago

Very clean quick response on Customer Service. Would Recommend to Anyone.

Jace Lind

2 years ago

Love the new trainer Angela. You can tell she loves animals and is very encouraging.

show more reviews

PetSmart, Texas, Lufkin

1905 Tulane Dr

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

Is this your business?