Lakeway Veterinary Clinic Lakeway, Texas

Extremely friendly and caring about animals. Their pricing is relatively affordable as well.

Very kind and knowledgeable service. The doctor was very nice and took plenty of time to make sure our dog feel comfortable an was is the path to recovery. Thanks so much !!

Just ok not impressed by the tech

Whatever you do, do not bring your pet to this location if it's an emergency that requires any form of testing because they send everything to a 3rd party which takes days to get results. And charge you extra for it. Good luck.

We have been going to this vet since we moved in december 2011. So far our boxer who is 7 years old had a severe eye problem. When I called on the phone they said to bring him in, so we did. Dr. Doyle gave him drops with steroids in them which made his boxer's ulcer worse. We made another appointment for his eye and they switched his medicine and this time told us they don't specialize in eyes and gave us the name of a great eye dr. Of course that was after they took my combined $400 for both visits and meds and did not help my dog at all. Then our dog had a hemotama in his ear, which he has had before. We went in and told the young vet Dr. Evanaf that he has had one before and the last vet drained it and it never came back. She proceeded to tell us that she never drains hematomas because they ALWAYS come back. She gave him a round of prednisone and convinced us this was the best option. Of course it did not work and we had to schedule yet another appointment where this time I demanded she drain the ear, give him antibiotics in case of infection. The moment before she drained my dog's ear I asked her how many of these she had done. Her answer was "none, this is my first". But just two weeks before she told me how draining the ear NEVER works, yet she had never even performed this? Well it did work, 3 weeks later his ear is fine and I am out 250 bucks for both appointments when one would have been sufficient if she had done not only what we asked, but what we told her had worked the 1st time he had had one. I am not going to this vet anymore for two reasons and I would not recommend them ever. The first being that multiple appointment costs multiple dollars. They should have told me over the phone that they do not deal with eyes and sent me immediately to a specialist. The vet should have drained his ear the first time. The second reason, is that I called to let them know how disappointed I was with their service, spoke to the manager and she assured me that the owner would call me. Well it's been a week since that call. So my money is good for them, but my satisfaction with their services seems to be something they don't care for at all.

Dr. Doyle has started to care much more about maximizing his money than your pets health. We showed up for an appointment for Dr Doyle to examine our dogs paws and see what's issue she has. When making the appointment, I was very clear with the receptionist that I wanted to see the Vet and I was clear to both her and the technician that I don't want them to give our dog a shot which worked in the past visit because the issues this time seemed different. After a few mins, The technician came back told me that's there was a miscommunication and the Vet was not available to see our dog, but they gave her the shot anyway because it worked in the past. She didn't even look at our dogs paws and was surprised when I told her again of the pas and pain in the dogs paws. I am very disappointed because they don't listen to your concerns or even look at the pets to see what's going on with them. They walked our dog to the treatment area give her a shot and bring her right back to me. They are more interested in maximizing their revenues by overselling their Vets time and selling customers expensive shots regardless of your pets need it a lot. They should know that without really care about our pets health, they won't have a thriving business for long.

Im new to the Austin and didn’t have an established vet for my pup. In an rush to save my pups life, Lakeway Vet saved my french bulldog and her pup. They are the most compassionate staff and understanding. Dr. Honnas and Dr. Smith, both were very responsive to my dogs emergency c-section. They understood my circumstances and helped me out tremendously! I don’t know what I would have done if I didn’t find them.

Dr. Honnas genuinely cares about her patients and their people. The staff has always had a smile and friendly hello whether a phone call or visit. So lucky to have a great vet group!

Dr. Honnas was amazing. I called her on a Sunday and she was very responsive even though it was a weekend. She came to my home Monday night after we decided my dog could not wait for an in person visit. She was caring, sensitive and knowledgeable. I ended up having to put my dog to sleep and her guidance during the most difficult time in my life couldn’t have been more appreciated. My extended family will be using her services and when the time is right for another dog, I will be coming straight to Dr. Honnas

Many thanks to Doctors Honas and Doyle. I had just adopted an adorable little 6 lb Yorkie mix. I wasn't clear on his diagnosis. They both sat down with me talked explained procedures and medicine. I am eternally grateful for the kind compassion and professionalism of the team!!!

Everyone is so nice there and helpful!

So very happy we found Dr. Cheri Honnas. The care she showed our baby was exactly what we needed. It is very hard to find a vet that cares and goes out of their way to take care of you and your baby. We found that in Dr. Honnas. She cared for Gracie for years and was with us until the very end. Thank you Dr. Honnas

We were so incredibly lucky to have found Dr. Honnas. She is extremely patient, detail oriented, professional, and most importantly, she treats our dogs as if they are her own. Our dogs are our family, and we know that they are in the absolute best hands with Dr. Honnas. She truly listens to your needs and concerns with your pets and takes the time to address them all; she's extremely thorough. If you are looking for a vet for your fur family, look no further than Dr. Honnas. I can't recommend her enough.

We went to Lakeway Vet Clinic after waiting more than 5 hrs at an emergency vet in Austin and still not getting seen. The staff at Lakeway was AMAZING. The vet tech was friendly, and so thorough and thoughtful about the care she gave our pup. The vet was the same. Great quality of care - so appreciated in an emergency situation. Home now and feel good about the plan of action. Thank you!!

We had to come here from Horseshoe Bay for an emergency with my Mom's dog Queenie. They were awesome. I worked for a vet for 7 years and I am still blown away by the compassion that vet techs have. A huge Thank You.

These people love animals and they treat them like your brother or your sister

I had to come here two days in a row with my dog. I was blown away with how fast we got in and out, how caring they were and just everything was wonderful. I’m so thankful i brought her here and I will 1000% be back if it’s ever necessary again. i highly recommend! I’m not sure my doctor or nurses names but two females and they were great. Thank you thank you!

If I could give them 100 stars I would. My female was in desperate need of a csection they were our last hope and so very glad they were able too save the litter and momma. They were able to work with us financially, very friendly and professional staff environment was clean and professional. Once we picked up puppies we brought our own carrier but they let us take them in a carrier that they provided for no extra fee. Hands down one of the best veterinary experiences I’ve ever had I 100% recommended you go see dr.cheri honnas and dr.rand Doyle as well as the staff were wonderful people will definitely be going back. Words can’t explain how content I am with their service

We made our first appointment a few months ago when I noticed that my dog's tooth was broken. I had sent all my dog's vaccination records before the appointment. Front desk needs to be more organized because they still asking his records by email, even though I have sent them 3 times so far. I asked on the appointment day, they confirmed they had received it. I made an appointment for my dog's broken tooth to be pulled out, and I wanted dental cleaning done during the procedure as they would put him under anesthesia. However, when I went to pick up my dog, I saw that its teeth were cleaned, but they did not pull it out the broken one. The main purpose of the appointment was pulling the tooth. They said that X-ray was needed for tooth extraction. Ok. Then why wasn't it done? Putting him anesthesia is something I wouldn't do unless it's necessary, because I know it's risky. My dog ​​had a 5 hour stay at the clinic, I don't understand why it wasn't done during that time. The doctor said he would be checked at the next appointment. Does it have to get infected or get worse?

Thank you to all the staff and especially Dr. Honnas for saving our Vladamir. We were turned away by four veterinary hospitals on Sunday prior to coming to Lakeway Veterinary Clinic - Dr. Honnas was the only one willing to squeeze our baby in and I can't tell you how much I appreciated it. He was in terrible shape and needed IV fluids and constant care. Wonderful service and fantastic care was given to our fur baby.

Dr. Cheri Honnas took phenomenal care of my pug, Mac. He injured his spine and had to stay in the hospital for 5 days. We came to visit every day and each time Dr. Honnas would come into the room, sit on the floor with us and give us an update on Mac's progress. His pain is completely under control now and he is safe at home!! We are so very appreciative for the compassionate care we received - we'll be moving all our pets to Dr. Honnas' care.

Rand Doyle and his talented staff of Doctors and vet techs, set the bar for exemplary pet care in Austin. The customer service is consistently great. The employees are enthusiastic, knowledgeable, and compassionate. Rand never runs from a challenge, when it comes to the welfare of furry family members. He loves animals and has a strange Crocodile Dundee way of communicating with them. I trust him more than my family physician.

Received the professional and personal service that I expected.

Had to take our fur baby in the middle of the night since she kept having seizures they took her in no problem. Allison was amazing she sat & explained to us what options we had to help her w/ her seizures. After her blood work & making sure everything was fine she then explained to us what was going on & what we had to do w/ the medications they were sending us. The doctor as well was really sweet they both answered every single question I had. Everyone we talked to here was really nice & sweet. Highly recommend coming here for your fur babies they will make sure they get the job done & do what’s best for your animals!

This staff at Lakeway vet clinic saved my dogs life. I am so grateful to them. My elderly dog Lilly was rushed to Lakeway vet due to a horrific dog fight that left her mangled and lifeless. We called ahead explaining the circumstance and they were waiting at the front door to rush her back to be seen immediately. Everyone that worked on Lilly was amazing. They did everything humanly possible to save Lilly and kept us informed every step of the way. After 4 days of around the clock care, Lilly is out of the woods and now at home with us continuing her recovery. We feel so blessed they were there for Lilly and she was treated like a princess during her stay. Highly recommend this clinic for your family vet and for emergencies as well!

My little Sugar was in distress having a hard time breathing. I called Lakeway Vet and made an appointment. When we arrived I was told a mistake was made and there was no appointment. I asked to see a vet and the lady told me they were 95 percent capacity. She gave me the number to AVES. This was extremely upsetting because she could she Sugar was very sick and I was visibly upset. I carried Sugar to the car and called AVES and was told they were at capacity. I picked Sugar up and ran back into Lakeway vet and told the girl AVES was full and Sugar needed to see a vet and again she told me they were 95 percent capacity. She then handed me the number to CTVSH. I said Sugar is very sick and needs to see a vet. I realized I was wasting precious time and called called CTVSH who were full. This was devastating as Sugar was getting worse and I felt so helpless. I called Terrell Animal Hospital and they took us even though Sugar had never been there before.They even were able to get us into AVES and Lakeway Vet didn't even try. We went to Lakeway vet for eight years and I have several dogs. My sweet girl passed away that night and I am glad in the end she was treated with kindness and compassion. Dr. Doyle had told me we were part of the family but they turned us away as Sugar was dying. Lakeway Vet let Sugar down when she needed them the most and I am heartbroken over this.

This Vet has 24hr clinic, grooming as well as boarding. Great vets and fair pricing.

Great for emergency care, and caring staff who allow you to book an actual appointment, which isn't true of many ER options in CTX. However, they didn't provide a written summary of after-visit care steps as another er had none previously, and none of the staff that I interacted with wore masks, which was very uncomfortable and so simple to rectify.

Took my little puppy here for the first time and we had the most wonderful experience. From the first phone call at 430 in the morning all the way to saying goodbye we were met with kindness, compassion and reassurance. Both the staff and Dr. Morales were absolutely fantastic and my boy loved them so much he even was giving them kisses by the time we were done. The facility is great and the process was so quick and easy. If I ever need to take one of my babies to an emergency vet we will 100% be returning to Lakeway Veterinary Clinic!

Love this new clinic very informative and happy with my dog checkup. Very pleased with professional vets that know what they speaking about.