Petco Kingwood, Texas

Friendly service; staff are excellent. reasonable prices.

Small store,not much selection. A couple of employees stink of cigarettes and if I can smell that through a mask it must be bad!

Store: they have pet food that’s higher quality than most places, generally more expensive but quality. Groomer: I don’t expect perfect I just want an effective hair cut for my dog and I’m yet to see a grooming place that charges under $60 so I don’t have much to say about price. I brought in my older dog and she was nervous at the start but seemed content with the people there. No signs of animal neglect from my end. I don’t believe they use dryer cages as the company made a statement about removing them (hope someone can confirm). The groomers seem like they like what they do to some degree and had compassion towards my older dog. Katherine should definitely get a raise.

It’s okay, the employees are actually quite helpful. But either ways the store is quite expansive and they’ve raised the prices too much that I’d rather go to Petsmart instead because it’s cheaper and their products are more convenient than Petco’s.

Scheduled a simple bath and trim for 9:30. Six hours later, they call for her to be ready. The groomer only trimmed her face and hygiene areas and that was it. Even that was done poorly and the eyebrows were uneven and it essentially was a hack job. I've taken her to other groomers and they did excellent. This place is rushed and doesn't pay attention to detail. She didn't even smell that great. I question if they even bathed her. Never again.

Thanks Maria for always making my sweet Bella look her best. You always do an amazing job with her. I would definitely recommend this Petco, all of the ladies in the salon are always nice and friendly.

Leia was very kind and helpful when we needed some crickets for our pets. Just found out they carry Ferrets as well!

GREAT FOOD AND GOOD PEOPLE ????

Very nice people and I love all of the animals here even though the store is relatively small. The grooming center is fantastic. They did a great job with my dog and took special care of her because she is older. Look how good she looks!!!!

Terrible Fish section, dirty tanks dead fish.

Can always fine the brands I need for my picky dogs

Always friendly and willing to help.

Clean friendly help, could have been a bit more precise on merchandise location

Well I love the attitude of two young ladies in their very much I think one is supv or leader the other very pleasant and attentive. My only thing is the birds are high and I have bitds from you all including a hamster which My wife lov e s .

It is always a delight to walk into a Petco. Associates are always available to help..

I believe this is one of the best Petco's I have ever step foot in. I called in advance to see if they had these filters I have been looking for. They did so I asked if she could please hold back 3 packages for me and she agreed. She took my name and as promised, I arrived an hour and a half later. I approached the young lady I spoke to and she remembered our conversation and immediately start to check me out after asking if I needed anything else. She was very kind and I hope to run into her again my next visit. The store seemed super clean even though I didn't get to go any further than the front. So I am totally looking forward to my next visit.

This rating is for the grooming services. I took my dog in for a 1:00 grooming appointment and was quoted 3 hours. I returned after 4 hours and bought a few supplies before checking to see if my dog was finished. The groomer hadn’t even started on her! When I was talking to the employee at the front desk they didn’t apologize but said that 3 hours was “an estimate.” If you aren’t going to have a dog ready by the time you QUOTED someone, the least you could do is call. Additionally, when I finally brought my dog home and looked at her haircut, it was totally botched. Will not be returning to this location.

I earned my free bag of food from my perks, but it wasn't really free. I still had to pay $12 for it. You shouldn't advertise that's its free if it's not. Plus, I had to use it in the store because it wouldn't add to my cart on the app. Otherwise, I really like the savings I get buying on the app and picking up in store.

Clean, organized, and friendly staff. You can't ask for more.

Everything in there is so overpriced it's rediculouse.

The petco employees are always so sweet. This post is strictly for the Vetco portion. The vetco manager was rude & they vaccinated my dog with the one year instead of the three year like I asked. It was sneaky & I'll never come back.

Love the fact that they have the fresh treats to select from by the pound

The groomers here are amazing

The young lady at the front counter helped me greatly when two small puppies were dumped at my front door the night before and I needed emergency supplies to deal with the situation. She even went online to get the best prices for some of the items that saved me a lot of money. She could have not taken the time to do this and I wouldn’t have known. Wish I had gotten her name. Great job !

I am an awards member and I have never been able to get it to work properly. The clerk took the time to show and teach me what to do and even explained how I could contact customer service to re-instate all the bonus money I was never able to use. I felt so appreciated as a customer!

Ben was super helpful and very educated about aquatic plants! Rare to find someone that actually cares about what they're selling and to who

Easy in and out, no hassle.

We love coming here for the grooming. Erika is such a sweetheart and our dogs love her! Definitely recommend, thank you Erika!

Went to get treats for my sick cat and guy behind the counter went out of his way to make recommendations for other products that Petco didn't even sell.

My brother Max, he's my parent's German Shepherd, enjoys getting groomed here. He gets so excited when I drop him off for his cleaning. The staff does a really good job with him. And since he is happy leaving, I feel that i can trust these groomers take good care of him,