Petco Kemah, Texas

237 reviews

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Reviews: Petco (Kemah)

All reviews (237)

Yelp (9)

Google (228)

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Tracey Cox

2 years ago

Friendly helpful staff..lacking in a few items such as travel cages..

Raquel Minori

2 years ago

Petco has the best service and praises

Mary Lyon

2 years ago

My friend and her husband just got a new puppy. Toys and a shirt.

royce gates

2 years ago

Lots of friendly help Clean store Groomers really didnt know much


2 years ago

Good customer service. They are remodeling looking forward to see the end product/look.

Lisa Tarkington

2 years ago

Horrible experience. I’ve tried all day to make a grooming appointment, no one will answer the phone. The app doesn’t work and won’t allow me to schedule online either. Finally get a rude employee this evening who tells me he can’t make an appointment and the groomers are busy or done for the day to call back tomorrow. What a joke! Zero customer service. When I ask for the manager’s info, he says “you can call the store to reach him, I’m not giving you his office number”. This location is getting worse by the week! Goodbye Petco! We will take our 4 poodles somewhere that delivers customer service. Horrible way to talk to customers.

Pat Knight

2 years ago

Easy to find things, staff very nice & helpful

Michael S.

2 years ago

Great food. My kids ❤ it

emma lanier

2 years ago

Petco had most of what we needed and items were mostly easy to locate. This location is currently being remodeled and the friendly staff helped us locate our items. Conveniently located and plenty of parking. Will definitely go back.

Bri Smith

2 years ago

We have been bringing our pups here since we got the them (2yrs) for grooming but in the past year their regular groomers left and so we have had new people grooming them. The past two times we brought them for grooming, one of our dogs has gotten a severely infected wound one to two days after being groomed requiring veterinarian care. We don’t believe their tools are being properly disinfected and feel that they have become more careless while grooming. We will no longer be bringing them here for grooming

Chuck Rankin

2 years ago

Employees very helpful . Easy to find what your looking for.

Teresa Bello Higgins

2 years ago

Originally went for the Vetco clinic and ended up shopping for dog costumes as well. Location is clean, lots of merchandise and plenty of friendly employees.

Sammy K

2 years ago

Great Service, Groomers were nice and helpful. my pups loves it there..

mike unruh

2 years ago

It's petco about as vanilla as you can get. One plus very helpful staff

Maria Luz Felan

2 years ago

Great custometsrrvice, clean and organized store .

Destinee Jade

2 years ago

Love! And all the Cute kittens!

Gene Wallis

2 years ago

Although they don't have every item in the brands I like the most, I find all of the necessities we need for our pets and always get friendly service at this location.

Rita Brown-Maxwell

2 years ago

Ordered online for curbside showed up 1 min till closed they actually waited until I got there and picked up thanks for great service

Jeff P

2 years ago

I've been to this location on numerous occasions. Usually the customer service is far better but this time the line was stagnant and did not move so they opened a second register yet the girl who opened it did not ask for me the next person in line, she took a couple of other people who were literally standing behind me. What kind of incompetence, rudeness, and unprofessionalism does it take to not take the next person in line who is clearly right there waiting?

Candy Steel

2 years ago

The store was clean and neat with a wide variety of most items. However I felt it could have been labeled a little better on which sections were where.

_bryant_ w

2 years ago

Great customer service, and having what I needed

martin barber

2 years ago

Having issues finding canned scientific diet cat food.

Linda Perrato

2 years ago

All pet cats have their reproductive organs mutilated

margaret hunter

2 years ago

Bought a beta...had all the fixings fir him...named him Axel. ???? I like their new buy 8 bags get one free deal on dog food!!!

Maurine Reader

2 years ago

The cashiers the managers were extremely helpful you had all the products I needed I had a brand new kitty that was sick thank you so much

Rick Tabor

2 years ago

Clean store...friendly staff. Didn't have what I came in for (factory problems). Overall: NICE experience.

Thomas Haden

2 years ago

Absolutely love the staff all are educated in each department and they're very friendly to each and every animal in the store

Julie Richards

2 years ago

My account doesn't come up on various occasions. So i think i might have lost rewards.

Traci Dillard

2 years ago

Have my dog groomed there, always pleased

Larry Howdyshell

2 years ago

We purchase our fish and aquarium supplies from here. Always great service from the employees.

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Petco, Texas, Kemah

441 Fm 518 Rd

Business Hours


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


9 AM - 8 PM


10 AM - 7 PM

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