256 reviews
All reviews (256)
Yelp (38)
Google (218)
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Brandon J Mitchell
2 years ago
Excellent store! Great prices and amazing customer care! They are kind and helpful! And have great products
Ava Lasiewski
2 years ago
This is the nicest pet store I have been to. The staff is really helpful, but won’t badger you if you decline. The groomers are highly skilled, my dog is always happy and clean! Never once had a negative experience and my dog has been groomed here at least 10 times, and this is the only place I buy his supplies from. Also, their brand of dog food is great quality and my vet approves! I get the Redford Naturals Lamb food for my dog, for reference.
Jason Mouton
2 years ago
Convenient location with lots of inventory and the prices are reasonable.
steve slaton
2 years ago
Always friendly and very helpful staff
A D
2 years ago
Couldn't find what we needed but one of the workers helped us find a suitable replacement for what we needed and our dog loves it.
Jody Turner
2 years ago
Even the teenagers know about the dog food brands. Excellent training and customer service. No one just stands there when you enter the store. They say thank you instead of you saying it. It’s the chick filet of pet supplies.
Shon B
2 years ago
My experience is always the best every time I shop there.
Gabi M
2 years ago
I’ve been coming here almost weekly for about a year and a half now. I have two bearded dragons (one was actually adopted from this location) and they always have the best bugs that I can feed them. From going there regularly Ive learned their restock days are usually Tuesdays so that’s my favorite day to stop by! Gets pretty expensive feeding two beardies these high quality bugs but it’s worth it, thank you pet supplies plus for always having what I need! Not to mention the staff there is incredibly friendly & welcoming :)
Moto starr
2 years ago
Lots of cool different toys for the dear rodent...lol...loves to see the ferrets,fish and lizards too... daughter can't wait to return!!!
Caitlin Hart
2 years ago
Super nice staff, extremely helpful. Store was clean and easy to navigate.
Christen Biddle
2 years ago
Pet Supplies Plus is our go to for everything we need for our pet. We have been loyal customers ever since we adopted our puppy. A shift has happened and only teenagers run the store who cannot answer any pet related questions. The groomers are rude and always act displeased when we bring our shepherd in for a normal nail clipping just because he is a bigger dog. Not everyone has small dogs so maybe you should get out of grooming business or set up a sign that reads “only small dogs allowed” if you’re going to discriminate against larger breeds. Very unprofessional.
Francisco Merizalde
2 years ago
Really great staff, who are always willing to help. They make sure you never have to wait to pay.
Kevin Pishkar
2 years ago
Best pet store in Katy, hands down. Family owned and operated, too!
Ryan Hilleshiem
2 years ago
Friendly staff, well organized store, and they always have what I need for the same or lower prices as online.
Patrick Painter
3 years ago
The staff is very nice.
Brad Schaider
3 years ago
The process of ordering to having the items arrive on your doorstep later that day is incredibly easy. This method beats the subscription service I used for years previously. What I like best is getting the food when we need it, not a week early, not a week late. Because I can order for same day or next delivery, no more guess work. Glad I found this!! Also, everyone that works at this store is super nice. The few times I have gone in for odds and ends (letting my kids pick out hamster toys?!) we are greeted, offered help if we need it, and friendly checkout. This is a great place with the small, local feel.
Alan Goodfriend
3 years ago
Didn't have cat food looking for. ????
Jacqueline Leary
3 years ago
Absolutely LOVE this pet store. While it may be a bit smaller of a store, I am more than happy to find what I need here. The staff is the friendliest and always willingly to help with any needs or questions you might have. They are incredibly knowledgeable as well. I’ll never shop elsewhere!
L J
3 years ago
Yes, staff is friendly and what not. However, when we went today the store smelled horrible. There were multiple fish tanks with piles of dead fish and the reptile enclosures were grossly dirty.
V A
3 years ago
I get deliveries from here every couple of months for bird, dog, cat food and supplies and they are so reliable and their products are always good quality. I highly recommend this place for all pet needs.
Venkatesh Sappidi
3 years ago
Very friendly and I’m ???? satisfied with the service
anu Byragani
3 years ago
Awesome service and they carry varieties of dog and cat food supplies to Satisfy every customers needs!!????????????????
Carrie Cutbirth
3 years ago
Comparable prices and very helpful staff! Also their pet grooming is excellent!
Chris Galloway
3 years ago
Employees are always friendly and helpful. Ordering online and picking up is a breeze. Groomers are awesome! Kudos to the management at this location. I used to go to the other Katy location and did not get the same service and friendliness that I’ve encountered at this location.
Ema Lynnore Garza
3 years ago
My Catahoula came out so soft and fragrant! Giant smile across her face and most impressively, her nails were so smooth and beautifully done! I don’t plan on taking her anywhere else anytime soon.
Michael Piracci
3 years ago
Whether in-store or online, with same-day delivery, I always find what we need for our pets and at a great price.
Veronica Alcala
3 years ago
Good variety and close to home. My dog loves to pick out a new toy when we come!
vince Matassa
3 years ago
Staff are always professional and knowledgeable and ready to help in any way they can. Taylor, the manager, is awesome and so pleasant to talk to!
ELISE FLANDERS
3 years ago
Pet Supplies Plus is an excellent store for all of our dogs' needs. It has ample staff that are very knowledgeable and helpful. Prices are competitive, especially if you have a coupon from H-E-B! Highly recommend this store!
Carolyn Sheffield
3 years ago
Staff was very helpful and knowledgeable.
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