Circle B Veterinary Hospital Katy, Texas

199 reviews

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Reviews: Circle B Veterinary Hospital (Katy)

All reviews (199)

Yelp (46)

Google (153)

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Erin L

2 years ago

I cannot say enough great things about Circle B. I needed to move my two kitties overseas. It’s was a very confusing process with constantly changing requirements. The vets and staff at Circle B were kind and compassionate to my situation. They went out of their way to make sure that the paperwork that I needed was in place. Plus, the doctors were thorough and highly skilled dealing with the cats. They really care about your fur babies. Highly recommend.

Darlene Rankin

2 years ago

Amazing veterinarians and staff who care about your pets. They are the best! Joy loves you. ❤️❤️❤️ We have been with them for many years.

Natausha Montgomery

2 years ago

After many terrible visits with other vets through the years we have found the perfect fit for our older dog! If you’re looking for a thorough, caring, and informative vet I highly recommend this office!

J B

2 years ago

This place still won’t let people go in with their dogs. Last time we brought our dogs in they told us the wrong one had heart worm. Good thing we went elsewhere because they tried to get us to start treatment on the wrong dog. They also charged twice as much as anywhere else we looked. They also “are positive” that they gave the dogs the correct shots, even though they diagnosed the wrong dog with heartworm at the same appointment. Now one of the dogs is sick and with the likelihood of them having given each dog the incorrect shots, they still won’t let us go inside. They also offered a membership program that we paid for. Conveniently, they just got rid of it and stopped applying the discount. This is after we paid the fee. Go to a better vet. My opinion - They won’t allow people to go in because they don’t want you to see that they aren’t doing what they say they are.

Willie Guidry

3 years ago

Circle B always handle my dog with care she never seems to mind me taking her there and I am never there for a long time I love this place

Chance Parker

3 years ago

Recently took my beloved pet to Circle B. This place has become commercialized and lacks communication with the owners. They have become so busy they allow Technicians to prescribe prescriptions without the veterinarian’s approval. Essentially, the office staff and Technicians make a judgement call on the diagnosis and prescribe whatever they think. The office staff is ok, but more importantly they’ll say your dog was seen by the vet, but was actually seen by a technician and not the licensed veterinarian. Would NOT recommend taking your pets here and if you love your pets… take them elsewhere.

Marci Rommal

3 years ago

I have been using Circle B for several years and am very happy with their care of my cats. Dr. Buelna gave me three more years with my Aries (left) and is always very caring of and attentive to my remaining cat Barbara (right).

Marlene Campbell

3 years ago

Dr. Buelna and his staff are wonderful and caring. It is comforting to know my pets are in great hands.

Patricia Haverman

3 years ago

I took my pug here for the first time and will not be taking him anyplace else for his care. Dr. Chow and here team were so friendly and attentive to him! I love that she takes a conservative approach to wellness yet takes such good care of her patients.

Sherri Gorczyca

3 years ago

Kind and caring. I had to put my 12 yr. old dog to sleep a few years ago and Dr. Buelna and his staff made the experience as peaceful as possible. As far as cleanliness goes, it’s the cleanest veterinary clinic I have seen. I have another dog and they stayed late to perform an emergency surgery on my dog and kept us informed through the whole situation. I feel like they are reasonably priced. They could’ve charged me more for what they had to do, but didn’t.

Stacey LaViola

3 years ago

Worst office and staff. I will NEVER go back.

Susan Mlton

3 years ago

Friendly, caring staff. Dr. David is wonderful! Your pets will be in good hands at Circle B.

Austin O'Krinsky

3 years ago

Absolute WORST vet I have ever dealt with. Not only do they not have the experience, but when you keep coming back with the animal having the same issues they keep guessing as to why the problem is while continuing to charge you for their guess work. The doctors don’t ever want to get involved they let the girls that answer the phones and the vet techs handle all the customers which are the rudest and most lack of customer service experience I have ever seen. When you ask to speak to the doctors they say there aren’t there and they never will give them the message to call you back. When you are frustrated and have an issue the doctors just tell you if you don’t like it you can go to another vet. Extremely unprofessional and have zero knowledge and unfortunately I have known many other people who have had the same issues with this place. Hopefully the owners/doctors will step in soon before their staff looses them all their customers.

Cornelius henderson

3 years ago

Very thorough yet quick services provided. There was not a ton of people waiting so it made the appointment waiting much pleasant. The vet answered any and all questions or concerns I had. A great place to bring your pets as we battle through the pandemic.

Michelle Vuong

3 years ago

It has been difficult with the pandemic since we are not allowed to be present when the exams are taking place. I have felt hesitant bringing my pets to any new clinics but we just need a more reliable and close to home clinic. Ideally I would would like to see how they are being treated to gain trust, but that was never the case here! Dr. Kuo has taken such diligent care for my two fur babies! They are working so hard with high volume patients and still ensuring personal care for each one of them. Dr. Kuo has responded to emails so quickly and even personally called to let me know results. I appreciate it so much and I feel confident we are in great hands.

totaldonkey

3 years ago

I now bring my puppy here, but my first experience was with my parents puppy who went to their longtime Vet. He was very sick when brought home, diagnosed with Parvo, and was at that vet constantly and had very little improvement. We didn't think he was gonna make it. The treatment seemed questionable and they decided to make a change to Circle B. After the first visit his condition improved rapidly and did not require another other than the follow up. that obviously won over my parents and my self

Static J

3 years ago

Unprofessional and rude staff that is enabled by Dr. David Buelna and his fragile ego. He will be hearing from me again if I continue receiving spam from his unreliable online store. I hope nobody else has the same misfortune of experiences as I did with Circle B Veterinary Hospital.

Jenn Nelson

4 years ago

Kuddos to Circle B Vet Hospital!!! Our family dog had an accident while we were out of town over the weekend. I called once we were back home and they were swamped, but took our fur baby in promptly. The service and care we received exceptional!!

Vanessa Wesner

4 years ago

I took my cat, ozzy, here about a month ago and i couldnt have been happier with my experience. Ozzy had to picked up from my car and Dr David had to call me during the exam but even over the phone i felt how much he genuinely cared and wanted to help my fur baby. He made me feel comfortable, and I will definitely be back and hopefully be able to meet dr. David in person next year when covid calms down.

Stacy Tyler

4 years ago

Everyone here is very pleasant & knowledgeable.

Sonam Rao

4 years ago

Dr. Stephanie Kuo is the one that assisted me. My boxer's neck and chest was always red and he was starting to lose hair in certain places. VCA Kelliwood has never been able to figure out what was wrong for the last 3 years. They were too quick to get me in and out the door and never gave me a full explanation of methods we can try or even try to figure out what was wrong Circle B costs a few more bucks than VCA Kelliwood but at least they take their time for examination and the quality of service is there.

Ruslan Nizamaddinov

4 years ago

On May 06, 2020 I brought my dog to “Circle B Veterinary Hospital”. She had problem with excessive hair loss. They did exam and prescribed the medication for the next 10 days. After 10 days my dog still had the same problem. I called them on May 15, 2020 and they told me to bring my dog again and made it clear that I have to pay for the new visit and further treatment again. I spent $178.35 for the treatment, which does not helped my dog. I took my dog to the different pet clinic. They did diagnostic, prescribed the medication and my dog is healthy now. As a customer satisfaction they didn't even agree on partial refund and declined dispute opened with my bank. The bank provided all explanations and copies of the invoices I paid at the different clinic. Nobody from “Circle B Veterinary Hospital” even called me to resolve this issue! Customer, be aware!!! Poor customer service, plus waste of time and money!!! Update! After 1 week the owner decided to respond to this review, instead of just call me and resolve this issue. And owner is right, one of the 2 services they provided, was nail trim, which they did right and I was Ok to pay $16.24 out of the total amount of $178.35. As you can see, they don't care about customer satisfaction. Even if they did wrong treatment, they just want to find hundreds of excuses and keep the money.

Renee Booth

4 years ago

Best care ever! My furry children have been patients Of Dr. David for 10 years! I recommend Circle B without hesitation!

Melissa Matlega

4 years ago

My dog LOVES going to the Vet! She thinks Dr. David B is the best ever. The staff is so kind and sweet. We have been taking our boxer Katie there since she was a puppy!! We are very thankful for them.

Mariana Urbina

4 years ago

Dr Buelna is my pets vet since we arrived to Texas; he is not only a wonderful professional but person: caring, loving doctor who take care of our pets with devotion. I am really grateful and my pets are better than ever; the clinic itself is flawless and ultra clean and the staff is super friendly, attentive and their timely response is greatly appreciated. I recommend them 100 percent.

Lisa Moore

4 years ago

This team of animal loving and caring vets and staff are amazing. They are knowledgeable informative and so hospitable. They are truly thorough with vet care of your pet and you can feel the love they have for all animals. My pets all return happy and much healthier. I love this place.

Lara Phillips

4 years ago

The vet treated my David (kitty) so well and was completely honest! These people look out for what is best for your pet and not what is best for the almighty dollar for its own sake. I highly recommend these this clinic, hands down.

Josey Wales

4 years ago

The only place we trust with our pets. Highly recommend veterinarian Stephanie Kuo

John Andrew kalfayan

4 years ago

I cannot remember the last time I had such a great experience at a vet. We are moving all our animals here after the recent work with the folks here. They’ve been fantastic and understanding. They diagnosed a problem that’s been going on for months in 5 minutes before they did xrays which were then confirmed by the xrays. Great service and reasonable prices along with knowledgeable and friendly staff. Can’t ask for much more when it comes to our four legged children!

Daesha

4 years ago

We took our first puppy, Ava, who is a German Shepherd to Circle B. After scouring Google for local clinics in the area, we took a chance with this one. Due to COVID 19, they're doing curbside pickup appointments and no entry. That was a concern of mine at first but rest assured, you still get all your questions answered. They will call before they proceed with any shots, medicines, ect. From the start they were super responsive and polite with helping schedule her first vet visit. The scheduling is super easy and they are really prompt with replying via email or telephone. All of my questions were answered by the vet and the receptionist made sure we had everything we needed before and after. They even checked in on our girl the next day to ensure we didn't have any questions or concerns. We're happy to have found Ava a clinic who cares, and we look forward to them assisting us as she grows.

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Circle B Veterinary Hospital, Texas, Katy

1443 Fm 1463

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