191 reviews
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Yelp (56)
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Karolina Sepulveda
2 years ago
We love taking momo to Pet Paradise when we are going to work trips. The staff is amazing and so friendly. They always remember Momo. The groomer does a wonderful job! She put cute little bows! We love Pet Paradise!
Kristy Fields
2 years ago
They took the time to work with our pup so he could socialize with the other dogs while he was boarding. He has a lot of separation anxiety so we weren’t sure if he’d get along with other dogs. Great experience and I appreciated the “report card” sent on his last day. Will be returning.
Andrea Guzman
3 years ago
We left our babies here for a week and at the end we received a report card for them, which was so cute! The only thing is that I wasn't aware I could get updates on them (from reading these reviews). Being away for a week I would of loved that option. Overall satisfied with the customer service.
Jennifer Leavitt
3 years ago
Upon first greeting I was hesitant to board my dog with them. The from lady was "official" and a bit cold to me as I dropped off my pup; he is very friendly and has never turned away a potential petting from anyone except the front desk person. I called back later in the day to see how he was doing and after he had calmed down from his frist boatding check in he loved the staff and they loved him back. I think a warmer welcome would have made my first impression better for sure. My pup came home and was a happy guy.
Bernard Lo
3 years ago
Very convenient place to board your furry friends when traveling. They are super flexible with pickup and drop off times which is a great help. They also give you a report card at the end of the stay to let you know that kind of fun your pets had while you were gone. A bit pricier than other boarding options I've used but I think it's worth it.
Diana Suarez
3 years ago
Trusted them with my two baby girls (cats) and I got phone calls and emails with pictures. Would definitely come back!
Keri Harvey
3 years ago
This is the only place I trust with my dog. We board him here while on vacation.
A Anderson
3 years ago
The staff was friendly and thorough. The lobby is really nice. My little chug didn't seem afraid on her second day at daycare so that was a good sign. I will definitely use them again.
Donyelle C. Leachman
3 years ago
It was ok. I never did see my dog on the webcam. It would be nice to have a feeding schedule and to know roughly when your pet will be in the inside and outside play area....I can't say he did any of those things. Not sure if I will be back or not.
Dr. MoJo
3 years ago
My Bella is not friendly, she was well taken care of. I recieved a daily report of her well being as well as pictures. I was assured of her comfort and was able to enjoy my short road trip. The staff was very friendly, the establishment was clean and the pricing was excellent.
Kevin mathew
3 years ago
The first time i left my dog at Pet Paradise i didn't have any issues but the second time something happened and they are definitely covering something up. As soon as i got home after picking him up i noticed he was limping. And looked at his paw and what do you know he has blood and big wound. Called them and of course no one answers the phone.
Maria Gudino
3 years ago
Left my two young cats to the care of Pet Paradise for about 9 days and feel they are super reliable. Never had a doubt that my babies were taking care of. When dropping off my kitties, I was taken to the cat room and got to see where they would be spending their stay. This room included a cat tree by a window and big area for them to play. Got a call from them that one of my kitties had an upset stomach and was offered for them to administer medication which I really appreciated. When picking up my babies, the staff all knew which cats I was there for and all let me know how much they loved taking care of them. No one wanted me to take my kitties home yet! :) I felt really happy and comfortable that they were properly cared for and had a wonderful time playing with everyone there!
AbiYah Eden
3 years ago
Judah loves Pet Paradise- they are awesome! We had a funeral to attend out of town and Judah stayed for 6 days. I paid for reports which included photos- He was happy and energetic! His home away from Home!
Cyrus Harrington
3 years ago
Previously, I had brought my dogs to PetSmart, and when I picked them up they were traumatized-- very sad, quiet, and lethargic. I promised myself (and them) that I would never bring them back there. I passed Pet Paradise on the way to the airport one morning and saw all the dogs outside playing in the water and running around and decided to try them out on my next trip. I haven't gone to anyone else since! Pet Paradise has been amazing. They always accommodate my pick-up and drop-off times without any problems, and my dogs are always so happy and full of life when I pick them up. The staff seems to really enjoy them as well, which is important to me. I absolutely feel confident leaving my dogs there, and you can't put a price on that!! I would absolutely recommend their dog boarding to anyone.
Joel
3 years ago
I recently took my 4months old pup Axle to get acquainted day that they offers. I was immediately impressed by staff the minute we stepped foot through the door. They took the time in welcoming us and I felt so at eased leaving my pup in their hands.. I was at the wrong location but they were so helpful in accommodating and changing my location. I must mentioned, Ms. Cindy handled our enrollment and went above and beyond to make us feel welcome. It was greatly appreciated. They updated us with pictures and upon pick-up, our pup was so happy. We immediately made reservations for the following day and are looking forward to incorporating daycamp in Axle weekly schedule.
Arletta Jackson
3 years ago
This was my first time leaving my baby for an extended period of time at a facility and I wasn't nervous time around after his get acquainted day. We picked him up and he was excellent and most of all happy to see us. He was soooooo soft from the bath that we requested and taken care of.
Tiffany Hutchison
3 years ago
Love this place ! Very clean and staff is super friendly. They show the dogs so much love .
Hannah W
3 years ago
My dog loves staying at Pet Paradise Will Clayton. It’s convenient to the airport, friendly staff, and they take great care of my dog while I’m away. It always looks like she is having a ton of fun.
Anne Nygaard
3 years ago
Yes, just yes. My dog has been going to the Will Clayton location for about 7 months now, (as I drop him off before work daily) and I cannot say enough good things about this place all around! My dog is relatively anxious so finding a place I (and my dog) feel comfortable leaving him can be challenging. The staff was responsive to my anxiety about leaving him, and was willing to work with me and ensure that when let out in the play yard, that he is with dogs of similar temperament. This is such a simple thing, but it is so reassuring as a dog owner. I have taken him elsewhere before and the staff members were not as receptive. I feel, every single staff member here is fabulous. They are personable, professional, understanding, flexible, caring, and friendly. Truly, everyone here is great. The building itself is clean and welcoming as well. From every angle, this place is great. I would recommend it to anyone without hesitation!
Sleep Inn
3 years ago
My name is Robert and I am the Manager of the Sleep Inn & Suites Humble, Tx. We are neighbors to the Will Clayton Location. So my puppy is Troy and he has been going to Pet Paradise for a couple of months now and we have nothing but good things to say about the staff and team @ this location. The management is superb and they always make Troy feel special and welcome and they are very courteous to me as well. They have all kinds of fun stuff for the dogs to do and its no secret that everyone that works there loves what they do. We will continue to go there and I recommend their services to anyone. Excellent job guys!
Monica Solo
4 years ago
@Kobebeef_bryant loves going to play with his friends. Clean facility friendly staff.
Wanda Chalk
4 years ago
I love love this place and wouldn’t take my Bella anywhere else. The ladies are like family, professional, caring, fun and great at their jobs. They always provide the special touch to your fur babies and keep you informed. And the progress reports and pictures lets me know how their day was. *****star service.
Tiffany Hypes
4 years ago
I felt very comfortable leaving my dog here for a week. It went so well. I loved watching him on the Webcam. It makes me feel comfortable enough to bring him back and take more vacations. I'm so glad we found a trusted place.
Skygirl View
4 years ago
Friendly people with great hearts who take exceptional care of our furry loved ones!
Rory Wesley
4 years ago
Great place for boarding. My dog Love this place and i am happy we found a place that Love him! Thank you Pet Paradise for all that you do for Magic.
ROMAN STESZEWSKI
4 years ago
My dogs love this place. Great staff
Mr KING ZYDECO
4 years ago
If you have a cat are dog, I highly recommend this place. The staff is great. I have been with them since they first opened up.
Evelyn Nacol
4 years ago
Love bringing Winston to day camp and grooming. Everyone that works here truly loves animals and gives Winston so much love and attention! I cant say enough about the service I receive here. Highly recommend!
Jesenia Duran
4 years ago
This is such a wonderful place for your furry family. Our dog loves it there. We can see him some of the time on camera. The staff that I have encountered are so nice and they really do accommodate. He does 1 or 2x a week for daycare and he did spend a weekend in boarding so that was cool too.
Fatkobraa
4 years ago
Good people and good service. My Dane is very picky but doesn't seem to mind coming here. A little pricey but they take great care of your pet.
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Business Hours
Monday
6 AM - 7 PM
Tuesday
6 AM - 7 PM
Wednesday
6 AM - 7 PM
Thursday
6 AM - 7 PM
Friday
6 AM - 7 PM
Saturday
9 AM - 5 PM
Sunday
9 AM - 5 PM
Popular Hours
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