Well Groomed Pet Spa & Retreat Houston, Texas

After a recent bad experience, I was very nervous to get my dog groomed. I was introduced to Well Groomed in passing, the person had a photo and I could not believe how beautiful and precise the cut was. I reached out to them and they were so sweet and were able to get me in that same week. I can honestly say… my dog has never been groomed this well! His cut is immaculate! He was so soft and smelled of this wonderful gentle cologne. Now, it was more then I’ve ever paid for a groom, about $130. However, the service and cut were well worth that— you are literally paying for perfection. So it’s not an issue of their pricing, it’s an issue of whether that is affordable for you or not. I will likely continue to take him there, because now that I’ve seen him look like this, I’m gonna be disappointed in anything else. I may need to take him less frequently, BUT I’ll figure it out! I am so happy with this business! Thank you!

Great groomers for poodles. Either show or pet

Always mice staff. My picky dog loves going there!

They are so good with my mom's skittish Chow Chow.

Love this place, Kombucha Rocks!

I’m not going to go into details, but they do not have good customer service here. Being treated the way we were treated, after all the money we’ve spent here makes my stomach turn. If I wasn’t raised right, I would have gone completely off on these people. I haven’t been here in a while and it still upsets me every time I think about them. Find somewhere else folks with better customer service.

I have used Well-Groomed since 2013, love Kelly, she is so very talented, and the staff all very pleasant and love dogs!!!! I cannot imagine taking my poodle to anyone else!!!

This is Marley she is a Puli and very fluffy at the moment she loves to get a blow out. (:

I highly recommend Well Groomed Pet Spa & Retreat. They have taken care of my dog for years. Her groomer is wonderful. Everyone there is friendly and kind.

WellGroomed is the only place I would trust with my dog! Every groomer there is hands-down the best in Houston! They take directions really well, and truly know what they are doing. The staff genuinely care about animals, and treat my dog like their own! I always know my dog is in good hands when I bring her there. Would recommend to all my friends and family!

The staff is only respectful to those who look like them , I asked one groomer Julian lacan not to touch my female poodle because I noticed she was choking her to protect another customers dog who “looks like Julian “ from my non aggressive poodle after I paid 350$ to have her groomed. No respect from the staff or the owner, she’s the enabler. I’ve never seen my dogs have cuts on their ears until I took them to wellgroomed. Charged extra for combing Mats out but once I got home there were several more left. The deal breaker was when kellie black cussed me out for another client inquiring about my dogs. I definitely know who she voted for in the 2020 elections. If you have standard poodles please take them somewhere they’ll be respected and you as the owner will be too.

My dog Redd Loves this place. The kennel staff is awesome. I Love the way my dog looks after his grooming. Kellie and her staff really does care about the animals. Thank You WellGroomed.

Negative stars if I could. Took my standard poodle for a groom so he could take his stud photos and cut out all his Mattes before I took him. They still charged me 120$ demattimg fee. Didn't give him the right cut. Not very nice staff. Nobody watching the daycare with the other dogs. Just all around bad service.

Wonderful experience. The doing really beautiful job ????. Thank you Julia she is the best ???? ❤

They are changing the life's of dogs one human at a time

Wellgroomed does excellent job. The staff is so kind and caring. They care a lot about the animals. There grooming is perfect. They know a lot about grooming different breeds. I bring all three of my poodles there. They Love the daycare and swimming.

I Love bring my dogs to Wellgroomed. The staff is amazing. They really do Love the animals. Thank You Wellgroomed.

Well Groomed has truly been a game changer for us and our pup! Our dog, Lily, has been going to Well Groomed since she was three months old. She loves all of the wonderful people that work at Well Groomed, and she has made many pup besties! All of the staff members are incredibly attentive and loving to all of the dogs, but they are also so welcoming and friendly every time I see them! Well Groomed makes you feel like family, and I am so happy that we were fortunate enough to find such an awesome place for our lovely Lily. We love Well Groomed!

OVERPRICED AND UNDERWHELMED!!! Please do not waste your money here. I was looking for a new groomer because I moved across town. When I was quoted an estimate over the phone I thought it was a bit pricey but went with the expectation that I will be amazed. Unfortunately I was not. Nothing special for the price. Save your money and go elsewhere. You can get the exact same hair cut somewhere else for half the price.

The best personal service on the planet

Dogs are well taken care of.,and look awesome.

Take our dog here and no issues. Timely and attentive

On top of my dog being completely shaved down and looking hideous, they cleaned their floors with bleach and let her walk on it, ruining my clothing. The staff was also not the most personable - I called to let them know what happened and was hung up on.

First off the facility was very well kept, very clean and welcoming. The staff had smiles on their faces for us and my little pup. The whole time making us feel confident in leaving my pup there. When we came back to pick him up, he seemed more calm and very well groomed!! Overall excellent experience I would definitely recommend friends and family for all their dog grooming needs.

NOT HAPPY! BAD SERVICE!!!! Brought my Yorkie Poo here multiple times. They made me drop her off at 8 a.m. each time and didn't work on her till 5 p.m. each time. When I was supposed to pick her up you could see the groomer pulling my dog's neck she looked very uncomfortable and he was literally yanking on her to stay still. I wasn't very happy with the service here I wouldn't recommend it. They also lost her collar and didn't replace me with one telling me that I never brought hers when I 100% did. I just can't believe that your groomer would treat such little dog or any dog like that! I was appalled and I told him I was very unhappy and he did not care at all. Why should I leave my dog there all day for you guys just to work on her when y'all are closing? That happened each time and I know anybody is tired after work and usually don't do there best and Rush the job. So why did I drop her off at 8 a.m. basically for her to be locked in a cage all day since she is scared of bigger dogs. I tipped well, I was very nice and after seeing how they treated my dog ....they did not care at all. I thought I really liked this place but do not go there.

Took Dexter, an Airedale Terrier in to get handstripped and I was amazed about how good Dexter came out! He looks like a show dog, but is a regular joe. I highly recommend them to anybody!

They are the best Kelly and her staff are very caring and dedicated to our pets. You will find none better anywhere.

my dog gets excited when we drive up. great staff, service and prices. they truly care for your animal

A lady at the dog park remarked how my good looking my Westie was despite having a groom that made him look more like a rat than a dog. I totally agreed and asked where I should take him. She recommended Well Groomed so I gave them a try. It so great to again have a dog that looks like the Westie he was born and bred to be.

I love this place. I have been taking my pup there for over a year now and i could not be happier with the staff and how clean the place is. You can tell they love dogs and. I really do feel comfortable leaving my dog there. I also watch Sofi play via camera while at work. I highly recommend this place for both daycare and grooming.