Molly's Mutt House Houston, Texas

Best doggie daycare in Houston

We trust them with our gog and they love him as we would.

If you're looking for a sign to not go here, this is it. My dog had a grooming appointment here, and I am so glad that we left before any services could be performed on either of my pets. Instead of taking my dog back immediately and making me wait to speak to the groomer alone, they had me wait in the lobby 10-15 minutes with my dog while numerous other clients came in. Additionally there were dogs shrieking (not just barking) all throughout the background making my dog more nervous by the minute. By the time the grooming staff came out he was barking but still wagging his tail and accepting treats. The grooming staff listened to him bark for about 30 seconds before telling me my dog is "too aggressive" to be groomed there. This is the same dog who attends doggy daycare 2x a week, has been groomed at other places, and I would genuinely let any baby approach him and not be nervous. Although they tried to play the whole "this is in the best interest of the dog" card, using the word aggressive multiple times to a new clients face is truly crossing the line. We would have left and came back respectfully on a day he was not as barky but not after completely misjudging a dog after a few minutes. I took both my dogs and will never be returning. Additionally, several of our friends had appointments over the next few weeks and have all cancelled after hearing about our experience. At the very least, the staff could be more professional and respectful. P.S. if you're looking for a doggy daycare, my car is bigger than their playroom so truthfully reconsider

Unprofessional owner devalues her staff. The owner is all over social media laughing at her "hilarious" job posting and decrying the laziness of the current workforce as if the shortage of employees is anything but a reflection on her poor management style. "I won't apologize for the things I think are funny!" and "You've got to have a sense of humor to work here!" she say on one hand.... then wonders why she's got these job openings that she can't seem to fill.

Love Molly’s, they take such amazing care of my pups at day care and boarding/overnight stays. They are so friendly and the dogs are so excited to get out of the car when we pull up to Molly’s ! It makes me feel good to have a wonderful place to rely on helping with my pups ! They also sell a variety of wonderful products -

From the Owner on to the workers they are the best! Gives awesome customer service. They always have a nice smile. Great Boss! Great Crew! They definitely love their Babies!! ????❤????

My favorite boarding g and day care facility!

Co-workers were great to work with. On the other hand boss very unreasonable, unprofessional, and it's "HER WAY OR NO WAY!".

They were very gentle and sweet with my fur baby

Man one of the worst experiences ever dealing with this company! Everything is screwed up! Definitely do not recommend!

Customer service is wonderful and scheduling is a breeze. They always do a great job on our goldendoodle and the price is great

We love this place because our dog loves this place. Clean place and friendly staff. Wouldn't take our dog anywhere else

Love Molly's. They do a great job grooming my dog.

Not as much of there own fresh treats, mostly bagged products now. But still nice place

Excellent service. My dog was very happy!

Has become the only place i will leave my babies.

Have been going for many years. All our dogs go there for daycare, grooming, or boarding. Fantastic staff & our dogs love going.

Very friendly and professional members of the community. They love our furbabies.

We took our pups here for the first time to get groomed and had a great experience. The staff was so friendly and welcoming and took great care of the furbabies. We will be using them for all of our grooming needs going forward!

Molly's Mutt House did an amazing job with our two girls! It was their first time being boarded and one of them was less than thrilled about being there. They stayed in constant contact with us and worked with them to become more comfortable in their new surroundings. I can't recommend Molly's enough, without their caring and expertise we wouldn't have been able to enjoy ourselves on vacation.

Great customer service here, this was my place to stop when I worked on this side if town and needed a specific brand if dog food (Taste of The Wild). They always greeted me when I walked in and when the transaction was over wished me a good day.

Went to my appointment given over the phone, only to be told I didn't receive an email. So they dropped the ball and I did not have a appointment scheduled. They didn't offer a new appointment or apology. I was told they were booked for the day. Very bad customer service.

We’ve been going to Molly’s for about 2 years now for our Golden Doodle Walt’r (We’re not Fancy). We’ve only done grooming there with them but I must say that he always looks wonderful. The do such a good job from nails to teeth and ears. It’s such an improvement from the terrible Petco we use to go to on, I want to say Shepherd, next to the Big Lots. He normally gets a 4 puppy cut all over. He looks fabulous every time he returns. And for a dog as hairy as he is those cuts last a while. Love Molly’s! I would recommend this for people in the Heights/ Garden Oaks area. Staff is nice so long as you’re not a jerk yourself Lol. Definitely recommend you giving it a try if you’re looking for a groomer!

Left my dogs for three days and they sent me updates and followed the instructions for my dogs with allergies

Bad customer service at this area, never going back. They never pick up the phone. I left my house on the 30th of April or the 7th of May (it was a supper rainy day) called approx 6 to 7 times, 45mi after 7 trying to reach some one and to see if they would wait for me if I was late due to the storm, they never picked up the phone got there at 7:10 lady was supper rude, did hand gestures that the open sign was off, even called her through the business phone she told me basically to go back home after driving over 1hr, to go get my dogs some food. Waste of my time and my gas. I was a regular at the Molly's at galleria and had never had this problem with Vallery or other staff never going back to Shepherd. Bad way to do business & to lose customers after closing 2 locations. Should have a talk to ur staff or fire ppl that can't do they're job right as easy as answering the phone Molly.

This is the second time they have completely shaved my schnauzer. She looks terrible. Instead of taking the time to brush her out they just shaved her entire body. The first time they did this she also came home with fleas. DO NOT USE THEM FOR GROOMING.

Friendly staff. I was able to take my dog there last minute an they were very friendly.

This is a raggedy establishment run by raggedy people

Super friendly staff, affordable pricing, and great grooming!

They know there customer by name( talking about the dog). My dog loves going there and everyone is extra sweet.