Korob Pet Hotel Houston, Texas

167 reviews

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Reviews: Korob Pet Hotel (Houston)

All reviews (167)

Yelp (95)

Google (72)

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Brinda Simpson

3 years ago

My husband took our dog here when we went on vacation. We are happy because she seemed to be in good spirits and happy when she saw us again. Our little girl was fine and with the same weight and hair. That is why we believe that she was well cared for during the 15 days she was there. The staff was friendly.

Andy Salcines

3 years ago

I can’t express enough how wonderful Korob Pet Hotel is and how important their outstanding and thoughtful service is to me and my GSD “Astia”. I frequently travel and rely on Korob and their outstanding team to care for my baby girl Astia with not only frequent boarding stays but with occasional daycare stays and all of her grooming needs. It is very evident that each of the team members enjoy and love their guests and give them special attention during their stay. The teams responsiveness and flexibility and always trying to accommodate my schedule is unparalleled. Danielle (Mgr) is so helpful and always looking to help with any particular accommodation for us, she’s even stayed after hours to allow me time to pick up Astia when I was running late. Danielle’s leadership is clearly evident in each of her team members interaction with me whenever picking-up or dropping-off Astia. Thank you Korob and Danielle it’s greatly appreciated. Andy and baby girl Astia

sydney hudson

3 years ago

Do not take your dog here

Ramon West

3 years ago

Korob Pet Hotel is hands down the best day care and boarding facility I have ever worked with. They provide fun and safe day care, the boarding is top notch, and every employee treats the animals in their care as one of their own. I highly recommend Korob Pet Hotel for all their services!

Nat Duran

3 years ago

DO NOT BRING YOUR DOG HERE unless you want your dog sent home with cuts, blood, pus and severe weight loss. And ZERO explanation from the staff. How do they not notice that and just send a pet home. Not professional, not attentive, not responsive.

Melyssa Perez

3 years ago

DO NOT BRING YOUR BUSINESS HERE! A friend’s dog was severely injured here and they have NO explanation, and did not even inform her about it. She realized a massive open wound with blood and pus upon picking the dog up.

Christopher Mullen

3 years ago

I can't speak highly enough of Korob Pet Hotel and the friendly staff. They took great care of my fur baby, made sure that she was feeling comfortable and played nice with the other dogs, and were happy to provide me with updates each time I contacted them. I was really nervous about leaving her in the care of someone else for a 2-week long trip, but was reassured by how well they took care of her. She even came back with some new manners and does better with other dogs thanks to Korob's day care! If I could give Korob 7 stars I would!

alexandra kern

3 years ago

Highly recommend this place. In the past I have always left my dog with a sitter when I went out of town, but since we just moved to Houston, I decided to try Korob. Normally my dog gets pretty sad when I leave and acts that way for a few days even after I return. Basically, when I go out of town it’s typically hard on her. But when I picked her up from Korob she was as happy as could be. She was literally the best version of herself. So happy. I had her nails done there too, and they were perfect. She smelled lovely and was super clean. Overall, I can’t say enough good things about this place. The longest I have kept my dog there was 10 days, and we didn’t have a single problem. What I like most is how much they care about the animals. I could tell my girl was loved while I was gone. Your dog is in good hands here. And the cost isn’t outrageous either. I’d say everything they offer is reasonable.

Xavier Rios

3 years ago

Amazing service, very clean and professional. Really helps the doggos to spend their pent up energy. Great friendly staff, lots of extra services available.

Rayan Abou Ghayda

3 years ago

I have been to many hotels for my puppy. But the service I got from Danielle D was by far the best! Danielle is very welcoming of not only me but every other person that was there. My little puppy stayed at this hotel for 10 days. I could tell everyone there loved him! Best experience! Will definitely bring my dog back here next time. Great service Danielle, keep it up!!!

Matthew Shapiro

3 years ago

Do NOT use the groomer!! Abraded off one of our dog's foot pads, she was tracking blood for days. They had the balls to tell us they "thought it might have happened in daycare", and still charged us the full day despite her being too injured to play with the other dogs. I really love a lot of the people here, and we may continue to board our dog, but this experience has left a really poor impression of what I had previously thought was a friendly, honest business.

Jared Beale

3 years ago

Korob always takes good care of my girl. Highly recommend

Melvin Steele

3 years ago

To high and not professional

JB

4 years ago

This is the best pet care facility I know with its intimate surroundings and excellent professional service and individual attention. I often travel abroad and leave my two dogs in Korob's care for up to a month at a time and my furry babies could not be in better hands. I come back from my trips to happy, healthy and relaxed pups who love their care-givers.

Bianca Jackson

4 years ago

We had to evacuate from Louisiana due to another hurricane. It was super last minute. We walked into the doors at 6am on the dot (sleep deprived, stressed, and nervous)and the sweet lady at the front was ready to accommodate us. After we got Oliver checked in, we were given a tour of the facility. The first thing that made me feel a bit of peace was the organization that they have behind the scenes to make sure that everything is run smoothly. This was our first time boarding our 4 month puppy who wasn’t very socialized with dogs, so I was extremely nervous. I was also a bit weary about not being able to see our little boy throughout the day via webcam. Korob took SUCH GOOD CARE of Oliver. While they don’t use cameras that we can constantly monitor our dog, they post a lot of videos on Instagram throughout the day. You can message them on Instagram and they’ll kindly respond whenever they can. Through the 6 days that Oliver was there, we watched him grow so much socially with the other dogs. Throughout his stay, we were able to pick him up and take him out to hangout with us for a bit and then returned him. Oliver absolutely loved it. We are so happy that we chose Korob Pet Hotel. The staff were so kind to both us (humans) and our sweet little Oliver. I very highly recommend them!

Eric Wagner

4 years ago

Really love this place and the people who work here. Was walking my 6 month old puppy Sadie home last week, knowing I'd have to board her somewhere for a trip I was taking. Serendipitously I stumbled across Korob. I went inside, and was greeted immediately. Got a mini orientation, and after reading reviews, I was convinced. Took Sadie in on a Wednesday, she passed her orientation, and was boarded until the following Monday. All I had to do was bring her immunization records and bagged breakfast/dinner for the days she'd be boarded. That was it. By far the best thing that Sadie got from this experience was the socialization with the other dogs in the daycare component. Something in her changed. She is a lot less barky with other dogs now. She seems calmer and happier. And that makes me happier, too. I realized that the prices of boarding her and getting a Wag employee to walk the dog are pretty comparable. I think I'm going to start boarding her much more often at this place. The resident dogs that she stayed with and the staff have evidently had a lasting impression on her. They have had one on me, too. I was really, really comforted in working with Danielle and Rima when I first boarded my dog. Danielle was working the front when I first dropped Sadie off. She was amazing. Absolutely amazing. Genuine, bright, cheerful, and confident. She was so amazing that I even called Korob from out of town, connected with her, and she gave me nothing but wonderful feedback on my baby. Danielle will undoubtedly be in a managerial position one day, wherever she chooses. Danielle, I hope you stay at Korob. All in all, Korob is awesome. You get high quality care, love, and incidentally obedience training for your dog. It's well worth it. Oh and btw, Sadie peed herself a little when I picked her up yesterday. Haha, I loved it. I peed a little too. Dogs are amazing. Update June 28, 2020: I just wanted to update maybe 7-8 months later. I take my dog Sadie regularly to Korob. Maybe 4-5 days per week. Everybody who works there is a stand-out individual. I realize that's a generalized statement but I say it without embellishment. They're kind of like my family tbh. I am probably one of the most regular customers they have. Sasha, Danielle, Garret (and all the hardworking individuals who supervise my dog as she plays her heart out) are my friends. I'd give this place 6 stars if I could. I tell everyone who wants to give their dog the gift of socialization and exercise/playtime about Korob. Everybody. It's especially helpful during COVID. They're a solid business running as they normally would. As a physician I often have to drop her off at 6am and pick her up at 7pm. Yes, you can have your dog play nonstop for 13 hours for not much more of the cost that it would be if you had Wag walk them. It's a no-brainer. It gives your dog a happy, healthy life. It will make your life happy and healthy too. I don't get anything for this review; nobody is paying me to say this. I just feel everybody and their dog deserves some happiness during these crazy COVID times. Korob has helped me find that balance. I hope you, your pup(s) and your family are safe. Much love.

Hunter Moliver

4 years ago

The owner is very dedicated to taking excellent care of your dog. Great doggie daycare and grooming services.

Scott Wendland

4 years ago

My dog loves this place! That is all that needs to be said.

xsmooth69x

4 years ago

First I believe my dog was well treated and taken care of. If that is the only thing your concerned about then this is the place. To me thats only part of the experience. My personal experience is poor. Pricing isnt always transparent around the holidays so always get something in writing or email when you book 1-2 months in advance. Got stuck with an unexpectedly large bill when I dropped off the dog and had no choice since I had a plane to catch. Pricing on add-ons also changed on another visit so this place turned into more of a headache then a convenience. Then on another visit I had a very unprofessional experience with the front desk girl which was the last strike for me.

Amy Kugali McWilliams

5 years ago

Really nice pet hotel with reasonable prices and kind staff

Derly Trevino

5 years ago

I would definitely like to state that my girlfriend and I had a great experience with Karob Pet Hotel! Mey went as far as open the door as I was there to scoop up Grizzly! They have the best welcome that I've felt. Sasha had an extra mile style to her along with a great heart. All staff was knowledgeable yet felt like best friends. I'll recommend this business to anyone. Very clean, organized along with great prices. This is the place I'd bring my pups any day of the week!

James Fadgen

5 years ago

Very accommodating, very friendly staff

Jessica Haley

5 years ago

Dropped my puppy off at 7:30- promised he would be completed by 2:00. At 2:10 as I was almost to the facility- I call to ensure there would be no wait - no answer. After 3 missed calls and 15 min they call back and say he would not be ready in time with no explanation. When he was finally ready they brought me the wrong dog.... after finally finding my puppy they didn’t know where his things were and also gave me back the food I dropped off that morning. They forgot to feed him ALL day. If you love your baby find another place. This place is disorganized and does not seem to care about inconvenience. Also, what if they offered my puppy to another person. Stay away

Laura Land

5 years ago

Exceptional pet care! I’ve brought my dog here for several years - grooming, day care and boarding. The day care has helped immensely with anxiety, and she’s become playful and happy to interact with other dogs. They take fantastic care of her whether it’s the day, a few nights, or a two-week stay. She always looks adorable when groomed. Truly, this is great place.

Neil McKenna

5 years ago

As far as pet care goes, they are fine but caveat emptor: their booking form does not black out dates when they are not open for pet pick-up; their booking confirmation e-mail does not state this; nor does their website indicate anywhere what their holidays are. They will not contact you to tell you if you have booked to pick up on a day that they are closed. As a result we were forced to pick up our pet on Jan 2, not Jan 1, resulting in a considerably more expensive bill than anticipated.

Roger Siegle

5 years ago

Great place for pet care/boarding (museum district). Friendly and caring staff.

Shannon Timmons

5 years ago

Korob is the only place I trust to leave my pups for boarding. The staff is very friendly, professional and always so accommodating! One of my pups can be a bit nippy and the staff here still welcomes him and is understanding. I always have several requests when I drop off my little guys and the staff always delivers. I like to call in to check on them too and I'm always given updates which makes me feel comfortable with the quality of care. When I pick up my pups from here they always seem happy. I trust that they're in good hands here. I had to go to Dallas for work today and was trying so hard to get back to Korob by 7 tonight and Danielle was nice enough to wait for me since I was running late due to traffic driving all the way back from Dallas. I really wanted to be with my pups tonight and was beyond thankful that Danielle was kind enough to wait for me after hours. I certainly wouldn't do that again to them in the future, but I'm so happy they made an exception for me tonight. I've also had the pleasure of talking to Garrett, Sasha and Ryce. I know I'm leaving other names out but EVERYONE is amazing here. Thanks again for your help tonight Danielle and thanks Korob team for treating my babies with such great care. Take your pups here for their daycare, boarding or grooming needs. You won't regret it!!

Steven Young

5 years ago

I go out of my way just to use Korob Pet Hotel for many reasons due to the care myself and my dogs get from the staff there. 6:15 a.m. this morning dogs loaded in car and getting ready to drive quite a ways to drop both my pups off and I have a dead battery. Get car jumped by a neighbor (dogs still in car), I call Danielle at Korob and ask if she would come to the car and when I pulled up front so I wouldn’t have to turn the car off. Without hesitation she says sure and sure enough she is standing outside waiting for me to pull up to bring my dogs into the daycare so I could get to work and get my battery replaced and still not be late. I cannot say enough good things about the hotel and the staff as I do use another daycare closer to my home sometimes and the dogs do not have the same reaction when we pull up and they see where they are as they do when we go into Korob. I highly recommend this daycare over the others that I have used over the years. It may be way out of my way to get there but they give great care to my pups and of course me.

Bobby Birhiray

6 years ago

Rice he is amazing. Absolutely awesome

Ethan Poteet

6 years ago

Our dog went here for 2 years (until we moved away). His tail would start wagging as soon as he saw the building and the people. One of the best (dog) daycares in Houston!

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Korob Pet Hotel, Texas, Houston

5501 Austin St

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