Willow Run Kennels & Animal Clinic Desoto, Texas

All the 5 stars ⭐️ ⭐️⭐️⭐️⭐️ Amazing staffs. Friendly and they absolutely love my puppies!!! They took care of my puppies like their own. I can’t thank them enoifor keeping and taking good care of my babies ❤️

I have been taking my dogs here for years. We didn’t go anywhere during covid so they had not been back there in over a year. I called and they informed me that they had a new system. So I had to go through and upload all my dogs information. The app asks if the dog is aggressive. So I select yes. Remind you they have been going here for years with no incident whatsoever. So they née manager calls me and says we are not taking anymore aggressive dogs. So, I said but they have been coming there for years and haven’t had a problem. So I tried to schedule my dog today and got a call saying they could not come back. I ask why and she said be we’ve had problems before. The lil manager I’m training said the manager had interacted with them before and they was to aggressive. So I asked when did the new manager start. The lil manager in training said she’s been here for about a year. Mean while the lil manager I’m training is talking over me. So, I say then how did she come in contact with them before. They hadn’t been there in over a year. She continued to make up stuff. I would recommend this place to anyone. It use to be a great establishment but, it has been going down every year since the 5 years I’ve been taking my dogs there.

Willow Run boarding is our dog Clover's home away from home. We've used this facility for several years now. We love it!

Great experience! I'll go back.

Very nice, my puppy started going at 9 months and many days to go.

My baby girl first time staying away from home since I got her. She was stressed because it was her first time in a cage. The staff was very nice and friendly. I will use Willow Run Kennels again and they was recommended to me by my sister who was very pleased when her baby boy stayed with them.

The 40 minute drive each way is well worth the service provided. My chow has a bit of an attitude and the staff here has managed to not only build rapport with her so she is comfortable with them but also aid in assisting us with changing her behavior around strangers. She’s has come so far in the past year!

Great staff that care about your pets

They take good care of my fur baby during boarding. Friendly staff, but a lot of turnover the last 2-3 years; before covid.

Great place for my littleman.

Always great groming service and the best care for your pet

We board our kitties here whenever we have to evacuate since the family we stay with is highly allergic. We've always had a wonderful experience! Highly recommend!

Easy to set appointments. Staff is awesome.

I recommend this kennel as they took care of my cat. They were friendly and knowledgeable. My only comment was I found it difficult to reach them by phone when I tried to check on my cat while I was away.

Got are dogs back home and my chocolate lab got diarrhea really bad and they always come home with a bad odor.Look like you would bathe the dogs before we pick them up. They are good when you need to make an appointment in a hurry

I dropped my baby Zeus off on a Friday. They helped me find a veterinarian to get his flu shot so he can stay I also was a day late picking him up I gave them a call and they said no problem. I picked him up on Thursday he was clean his nails were clipped and he was properly taken care of. I will forever take my dog here.

The staff there is wonderful! Feel very comfortable bringing my pups here.

I Was Told About Willow RUN By A Friend After Maxion Had A Bad Experience With Another Day Care. I Gave Them A Call, Walk The Facility and Maxion Started The Next Day One A Friday. We Both Enjoy Willow RUN Kennels. He Is Worn Out Once We Get Home. Boarding Is Also Available. September 26, 2019

This is a well-run facility and if you have to board an animal this is the place to gp

I am not very pleased with the communication. I have never boarded my dogs (shih Tzu/ Yorkie) before so I called 3 months or more out from the date of my cruise to get all the information I needed to know as far as prices and requirements, I wrote down every detail I was given. A month or so after that I went to tour the facility with my two pets and to have all my paperwork reviewed and entered into their system. I was told I was only missing one shot. They have kennels down stairs that is divided by a left and right side, the left side being for the aggressive dogs, this area is very noisy. Upstairs they have another area for the smaller dogs where it is quiet and they even have a T.V. to watch and this is where I was told my two dogs will be together. Fast forward I decided to give them a trial run for two nights before the extended stay I need in June and provided the verification of the missing shot I needed for them both. My payment was entered than I was told the price therefore when I ask for details she stated she could not provide it until after I paid because she had already entered it. Come to find out the price I was originally quoted was for the daycare service and not the boarding (price was not confirmed at drop off) resulting in $100 or so more than I anticipated, I was also charged for flee prevention that they did not need nor was it requested from me. I was not ask nor did I give authorization to administer the 24hr prevention, and to top it off my dogs where down stairs with the big dogs and all the Nosie. Than I was told that's where all the new dogs go to ensure there are not aggressive however upon check-in the ladies where able to put collier on and walk them out with no problems Needless to say I am not pleased at all.

He is all was happy and there price are low and he got a bath looks good

Always Great Service For My Dog!!

Nice people we were looking for a new place for grooming and bording but didn't get any services performed yet. We will be trying out thier grooming quote was reasonable. There was other repeat bording customers there who said he's happy with their services.

Great job of accommodating and caring for our little yorkie. Staff offers great customer service and goes above and beyond to make sure you and your fur family are well taken care of.

They helped me on a very stressful day. Need to leave town. My wife was in the hospital and the other kennels wanted contracts signed, they didn't know how long they could stay. I didn't know when I was coming back. All I wanted to do with have my dogs taken care of so I can leave Texas to go New York to be with my wife. I paid a week in advance I did not know when I was coming back and it was okay with them and for that I shall always be a customer because they cared about me not their pockets. Not to mention the vet service that they receive while I was away. Absolutely wonderful place. I would highly recommend to anyone.

It is astonishing that in 2019, with a vet clinic attached, this place requires annual vaccinations and flu vaccines that are proven to not prevent most strains of flu. They don't care about your dogs.

Very professional! An just a great place to take your pers

They are AWESOME...Great with my DOG.++++

I used to board my dog at PetSmart but when I brought him home I had to house train him all over again. Since he's been going to Willow Run I haven't had that problem. He enjoys the long walks and the staff enjoy him too. I feel as though he gets personal attention as if he's they're dog; and they are literally right down the road from my house so it doesn't get any better than that!! Thanks ladies for doing a great job with Junior!

Great place to keep the dog safe