Metro Paws Animal Hospital - Skillman Dallas, Texas

My dog Gemma had a bump on her back between her shoulders blades that burst under the skin. I called around to find an inexpensive vet. I live on disability and have no money for emergencies. I booked an appointment and it saved me $5 for the exam. Dr Gates is wonderful she stayed under the amount of money I had in the bank and they didn’t charge me for the next visit or the procedure that they had to do. The whole staff is great and you can tell that they really do care for the animals. Thank you so so much for helping my girl

The doctors and techs were extremely thorough and caring. Poor Jane was absolutely torn up and they were extremely gentle with her the whole time. She seemed very comfortable. I, on the other hand, was an utter wreck. They were gentle with me too

All the staff was so friendly and they took great care of my dog and really worked with me in my situation.

Carley Gates is a very professional, knowledgeable, loving, supportive vet and the whole team at Metro Paws is wonderful! Highly recommend MPAH!

My first experience with Metro Paws was when my dog ripped her tooth out and I rushed in completely panicked. They were extremely nice, professional, and took care of my dog as if she was their own. I’ve been going back since and mostly see Dr. David. He really takes the time to explain any issue, which allows me to make a well informed decision. All of their staff is kind. I no longer hop around vet offices.

We have taken 3 of our 4 cats here and have had nothing but great experiences. We always have any questions answered and they ALWAYS call to check on our cats the day after each visit. They do a wonderful job of letting you know they care about your animals!

I had an emergency today with my baby, I called and was able to be seen same day. Upon arrival I was seen right away by Amanda. She was very concerned about the condition my baby was in. After asking me a few questions and after taking vitals she knew right away my baby must have gotten into something but he was going to be okay. I was freaking out and she was really good at keeping me calm and letting me know everything was going to be okay. Dr Campbell arrived and told me the same. After some fluids and an injection to stop the vomiting, I was ready to go home with a list of things to watch and a lot of information. Thank you all for educating me and not putting blame on me today. You all rocked and my baby is already feeling so much better. Metro paws will be my forever vet after today.

Not satisfied with how my cat was handled for an x-ray. They had to give a sedative and could not give her fluids even with the sedative. She came back with pain in her paw, I could tell only after so I requested to be with her for the following appointment. They told me I could be there with her for the following ultrasound but would not allow me to be with her when the appointment came. I felt it was best for me to be present during her ultrasound, not only for her general well being & proper after-care but also my peace of mind and her comfort. Took her to VEG where they handled everything, let me be with her throughout the entire procedure, and billed me a quarter of the costs for double the meds. Will likely not come back.

We’ve been going to Metro Paws for the last 4 years. They really became our heros in August 2020 when they discovered our golden had a mass on his shoulder during a routine checkup. It ended up being cancerous and we were referred to a cancer specialist (MedVet). We ultimately ended up having to amputate one of his front legs and its been a helluva year adjusting to the tri-pawd life. We have Metro Paws to thank for bringing this to our attention because he likely wouldn’t be here today.....He’s 5 years old and thriving. Thank you Metro Paws for everything you do.

I took my baby (dog) there for an emergency visit. There was little done to try to help her. They did not care about her well being. The staff was just performing unnecessary procedures, so they could charge $ 1200.00. Then they discharged her so she could have an agonizing death in my arms as I'm driving around to find a veteran that could actually help as they were not equipped for the care my baby girl needed.

Really loved Dr. Lukowski. Wonderful bedside manner! She took her time answering all my questions, and getting me info for the future. The vet tech was really great as well, but I regret that I didn't get her name. Both of them were go loving and sweet with my babies.

I am always so pleased with how the staff treats my fur child. They genuinely care about the health of your animal, and provide you with the best information on the health of your pet, shot record, and basically anything else you need to know. If I could give more stars, I would, without a doubt! Shoutout to the whole staff & Dr. Deresz!

Incredible business with incredible people! The service they provide is best in Dallas! They are still following up with me on yearly checkup/service for my pup, even after I moved out of the area a couple months back and notified them of my absence - I cannot begin to press how much that means to me. Lastly, my dog hates the Vet... but for some reason forgets that I exist when I drop him off there!

Metro paws has always been my dogs go to vet. I’ve never had an issue with them, the tech has always been the sweetest and Dr. Deresz has always been very caring with my dog. Both the tech and Dr.Deresz will gladly answer any questions I have, which is highly appreciated because it shows that they care for both the patient and pet. However, today has been the third time I encounter the same receptions/whomever answers the phone, and she is extremely arrogant on the phone, God forbid you have a question, it’s easier to find another vet than having to deal with such a negative individual. I must state that I rarely make reviews, but this woman should not be answering the phones if she does not want to help book appointment or answer simple questions, if she doesn’t know the answer.... there are better ways to respond to people.

There was some confusion with the bill vs an estimate. The vet was able to finally give me an itemized bill showing exactly what was done on Tate's visit. Every business has had to adapt and adjust the way they interact with their customers, patients, or whatever. Going from normal to locked down there was no time to prepare and is a learning process for everyone. Even customers have had to adapt. We had never dropped Tate off by himself for an appointment at a Vet before. Always stayed while vet did examination/shots. I can only imagine how confusing all of the new covid protocols are for pets and owners. Metro has taken care of Tate and treated him and us (his overly protective dads) very kindly. And with compassion. The communication at metro was lacking a little at the beginning but they have more than made up for it. We lost a dog about 4 years ago after a friends, much larger, dog bit our dog on the head. Tate is the dog we got shortly after. Unfortunately because of that we are a bit overly protective with him. We had gone to Metro a couple times in the past and never had an issue. The 2 previous visits, years ago, were great.

1 yr update: This place continues to surpass my expectations. Staff is SO friendly from the Techs to the Dr.s. I still very much recommend them for your pets. This place is amazing. We have been going here for almost 2 years and the staff is absolutely fantastic. Our main vet is Dr. Deresz but we have seen others and you will be in good hands no matter what. I would highly recommend this vet for your furry friend if you live in the area.

Our Doberman puppy swallowed a part of his toy that got stuck in his small intestine and had to have emergency surgery. Initially we took him in thinking he just had a tummy ache and needed some medicine but after a radiograph they knew he needed surgery. Dr. Campbell, our tech Essence, and the rest of the staff at Metro paws did an amazing job and we couldn’t be more thankful for their knowledge and overall care they provided to our Blaze. Thank you guys so much ???????? Btw if an emergency like this happens to your pet and you need a payment plan, they offer a service called scratch pay so that’s a HUGE help for accidents that may come up.

Around 3 weeks ago i took my cat , Shiro in for emergency care . We had recently bought him a plant from PetSmart and left it for him to nib on . Later that night we came home to vomit everywhere . We didn’t think much of it at the time until the next day when he started throwing up multiple times . He stopped eating and drinking water . He was very inactive , all he did was drink tiny amounts of water and sleep most of the day . We got really worried so decided to take him in , it was a Sunday so it was hard to find vets that are open but luckily we found MetroPaws . We took him in and the vet told us he was severely sick . The had him on a hydrating tube and were keeping him warm due to him struggling to keep himself warm . Even though everything was almost $400 , my cat was doing better that exact night we brought him home . They gave us pills to help him start eating , we came home and a few hours later he started walking around the house and laying next to us , he then started wanting to eat . 2 days later he was just as he normally was . We were extremely happy that MetroPaws helped him get better !! I really recommend when difficulty situations come up about your pet . (:

I normally don't rant about any business, but today I just have to. I've been taking my pup Chloe to Metro Paws Animal Hospital - Skillman since I got her over 8 years ago. I've had one bad experience with a certain doctor there in the past so I always make sure to request a doctor we are comfortable with when Chloe needs to be seen. When I scheduled her teeth cleaning, I made sure to ask for Dr. Deresz, because he had done it the last time. Turns out, another doctor went ahead and did it without telling us. They stuck Chloe 3 times to get an IV (which they charge extra for by the way), I was pressured into getting dental x-rays, via phone call from the doctor while Chloe was sedated, of course I said to do them if she thought they were necessary. Total bill $700+ dollars... which would be fine if I knew Chloe got the best care, after all, she's my baby. Needless to say, I'm super disappointed in this place and will be looking for a Vet that cares about their patients. If you read my entire rant, thank you. Sincerely, A very upset dog mom

After going to numerous pet hospitals after finding two small kittens and being turned away because they weren't able to do anything. Metro paws animal hospital took the time to see us and our little babies. They explained how best to care for them and made sure to answer any and all questions we had. Staff was excellent and very welcoming. 5 stars is not nearly enough for this pet hospital

They are doing a great job with social distancing. They take your dog in the parking lot and bring him back to you. Very personable and professional.

Juno has been to this clinic since hes been a kitten.he had bloody stool and was very skinny/small when I got him I was so frantic calling clinics and this was the only place were they could hear my voice wavering and almost crying.they fit him in immediately and ever since have taken great care and juno is a spoiled happy cat! This will be his vet clinic from now on.

Metro Paws staff are the absolute BEST! In the past, Metro Paws has reconstructed my chihuahua's broken paw, and helped nurse our pups back to health (they are 5 now). Since then, we've moved to Terrell and visit a local vet for routine visits, but we ONLY trust Metro Paws with emergency/concerning visits. One of my ranch dogs suddenly developed eye discharge yesterday afternoon. Joanna answered my call - she was very helpful and reassuring as I wasn't sure what to do next, especially during these quarantine times. Metro Paws was able to see my dog, Legend, asap with EXCEPTIONAL curb-side service. Legends tech, Essence, was very friendly and hospitable. Over the phone, Dr. Shipp informed me of all possible scenarios of Legend's diagnosis and instructions for his prescription. Although yesterday's visit was "curb-side" assistance - it was just as accommodating and certainly a 5+ STAR service. We appreciate each of you! Thank you from Legend & I! (Before/After photo of Legend's visit included)

My partner and I absolutely love Metro Paws on Skillman. The last two times we have had the pleasure of having Amanda (she has red hair lol). She is always so welcoming and greets Odie at the car to make Odie feel comfortable to go inside with her. Odie can be a bit naughty at times but she always manages to get him to go inside with her. She always calls to go over any changes from our previous discussions, she always goes over medications to insure I understand them. Dr Campbell is professional and has his patients best interest. They are always so patient with Odie and I really appreciate it. This is my Vet and if you are looking it should be yours too.

Tremendous vets and staff. Open weekends. Husky approved too!

My cat came home with fleas. They need to keep this place cleaner.

an awesome staff!!!Took care of my dog with the utmost care. I was super impressed with their kindness towards my dog & answered every question i had. I will definitely be going back for all my pet's needs!!!

I am a first-time puppy parent, and having Metro Paws down the street is a massive weight off of my shoulders. They are responsive, kind, thorough, and patient with all of my questions. My pup loves them!

Hands down the best. I have been to many other vets in Dallas (and Austin) - these folks actually care. Doctors / Medical staff are great, and the front office staff are so helpful as well! Thank you for being a trusted part of the pet-loving community, Metro Paws❤️

We had an amazing first experience. There was no judgment given for my choice of using a raw food diet for my dog which is huge for me. Curbside check-in was effortless. Diagnosis, opinion, and information was transparent. Absolutely zero pressure. My girl came out with a spring in her step after a sick weekend. Thank you so much for taking care of Cara! One of the best vet experiences I've ever had.