Metro Paws Animal Hospital - Oak Cliff Dallas, Texas

Dr. Lavender, and the staff at Metropaws Oakcliff are simply the best Vet care in Dallas. They have a certain touch and care like no other. They get to know your Pet, and their individual needs and personalities.

Metro Paws was clean, friendly, and well-run. We took our kitty, Bo, in when he couldn't stop vomiting and our usual vet was closed. I definitely prefer this place to the usual vet now. To give you an idea of what to expect, grand total was about $350 and included blood work, rehydration fluid injection, anti-nausea injection, and medication. They were able to work us on same day which was fantastic since we were coming up against a weekend and would have ended up at emergency care. Kitty recovered well and was back to his usual acts of piracy within 24 hours.

I wish I could give this place zero stars . Where do I start but this place does not have an ounce of EMPATHY. Today we had to go there since it was the closest veterinarian open the day after a holiday to take our sweet baby to so sadly get euthanized . We know the process is gut wrenching as we just went through it exactly one month ago while out of town in Southern California , but in SoCal we felt at ease and we felt like the employees there were compassionate and caring . Here at Metro paws it was a money grab from the moment we went in and the office staff act like they should be working at a fast food drive thru . Just completely unsympathetic and incompetent. Our normal veterinarian is Edgefield it’s staff and professionalism are everything a veterinarian should be . If you are putting down a animal here make sure you byob “bring your own box “ because if not they will sure charge you for that and they would probably charge you for a trash bag as well and when you pay they won’t even say I’m sorry for your loss . Even in your most desperate times find another veterinarian this one will definitely disappoint. By the way office manager don’t bother with your same copy and paste response I won’t be emailing you , but I will be telling everyone I know since I’m also a small business owner and reviewing you wherever I can .

I've been bringing my dog here for the last 10 years or so and will continue to do so. Great service, friendly and knowledgeable staff.

Always a good experience & I trust them completely with my fur family! So glad to have found them after years of struggling with other vets. We’ve been coming to Metro Paws for 3 years no & we hope to never change!

I love Metro Paws, they take such good care of my purr babies! I wouldn’t change a thing!

Drs. Adamson, Alvarez, and Spillers, as well as the entire Metro Paws staff, are knowledgeable and compassionate. They helped us diagnose and treat our two FeLV+ kittens. Their support through such a difficult time is everything. They take time to listen and share their own experiences in the most helpful way. I can’t endorse them highly enough.

Expensive and not willing to work with you on pricing. Prices for the same treatment change every time you come in... We decided after a month of taking our puppy here for a broken leg that we needed to find a new vet! You will pay an arm and leg to do anything to your pet here! We only needed flea treatment for our older dog and of course we were told we needed to schedule an appointment/pay a fee for her to be seen first. 56$ for a flea treatment for our puppy is absolutely crazy. The vet on edge field down the street iit was less then 50$ for both my puppy, and my large dog . Also paid for our pups bandage change and the next day it was falling off, after bringing himback and telling them it came off they told us they are charging us again because apparently they can tell that he was moving too much that is why it came off. He absolutely was not. Edit to add that we just purchased a new pup yesterday 10/10/21 our normal vet is out for the week so we decided to come here for her shots and checkup like a previous reviewer mentioned she was told she has parvo! We will be having her tested somewhere else tomorrow and find they are falsely diagnosing animals so they can collect funds for treatment we will be suing.

The staff were all friendly. I was worried about leaving him all day never had to go through a situation like this before. I liked how the dr called me throughout the day to keep me updated on my furbaby! she gave me some peace! My baby isn’t out of the woods yet but thanks to this clinic he is a bit better.

I made a request appointment 3 weeks ago, and like there was no answer from them I called them today asking for an appointment for next day and they don't have nothing until 8 days,so I mention it to the lady about my request I made 3 weeks ago that what happen?and she just ignore me, saying if I wanted my appointment to the next week.???? Oakcliff Area.

They are very caring with the animals and truly gave me and my Darla the best times before her passing. They truly made a miracle happen for my dog. I just want to thank them as I have received a card in the mail today which brightened my whole day. Btw my fur baby loved going to Metro Paws

I would like to thank all the staff at Metro Paw for always being so helpful and loving to my fur babies needs! They have always been good at explaining everything that is going to happen and what really needs to be done. I want to thank you for listening to my concerns and addressing them. I have never walked in and felt doubt. Animal care is expensive like human care, however they do offer insurance which really can help if your in and out of the Dr's much. My young baby was neutered; very simple sugary, but they took good care of him and the incision was very clean and no irritation and even though he didn't need the pain medication it was still provided. Which was very much appreciated! I would definitely work with mend Metro call Oak Cliff for all the Care because of the heart and passion that they have. So I thank you for taking care of my fur babies and me!❤????

metro paws hospital is a great place to take your fur baby! they helped me a lot with my baby and her broken leg. As far as financial needs they will help you with everything!

I walked in without an appointment and they were rude and looked at me like I was crazy. Instead they could have asked if I wanted to make appointment and tell me to go to somewhere else.

Dr. Donaldson is by far the best veterinarian we have visited. She is so great with our dog who is highly anxious and is always very patient and attentive to our concerns and needs. Highly recommend!

I feel like I was over charged. $356 just for vaccines and dewormed on 2 kittens.

I mean on the outside they seem fair. Knowledgeable. Etc. But any place that gives an estimate of 600$ to check up + review a cat is kinda extreme. I'll just take my business elsewhere (also got charged 80$ to just visit. Nothing was done, nothing was fixed. Just 80$ to tell me it'll cost 600$) So yeah, good luck with this place.

We recently got a pup for from a friend of a friend, I taken her to get vaccinated at a discounted travel Vet. They did what expected and apparently the pup we got was already over 3 months old no shots and possibly had Parvo, 14 lbs. The staff is excellent after seeing how much they truly cared for our family pup. My wife and I won’t go anywhere else. Highly recommend

Overpriced and dismissive. Pressured us to unnecessary testing. Took my dog here a few times and was out over $1k. Took her to a better vet who correctly diagnosed her and treated her for about $150.

My dog had nausea, vomiting, and diarrhea for an entire month. He was seen by 2 veterinarians who told me nothing was wrong with him. A few hundred dollars later, I decided to call MetroPaws. They allowed me to do a same day walk in appointment. They correctly diagnosed my dog and performed surgery on him the next morning. The entire team was very compassionate and caring.

I had an appointment for my dog at 3:30pm. When I got there they told me that my appointment was at 3:15pm. They didn't send any email or text message confirming the appointment. I gave my dog the medicines that they prescribed for his visit and he was not seen because they were running 40 minutes late and I was supposedly late for the appointment. The appointment time was a misunderstanding that could have been avoided if they had sent me a confirmation. My pup took medicines needlessly because of their disorganization. I am wondering if they really care about our pets. I recommended this Vet to several friends and neighbors, I regret it now.

They treat my pets well, are patient and helpful.

I really recommend asking for Kaleb he is so nice really fell in love with his service , was so patient and would answer every question you had.

Where i take my pyps.

Very upset with the service. We had an appointment at 5:30 called to check in, but apparently they never received our messages we were there. They called at exactly 6 pm to say we never called and the doctor said they are closed we need to reschedule. I called back right away but the phones were shut off so I emailed showing proof we did call and left a voicemail. Here we are two days later and no one has called back or responded. Great customer service.

They did a great job taking great care of my Dog. We thought he'd never walk again but Dr. Lavender fixed that!

Everytime i had come to this hospital (4th time with today) they never want to take me in, they always have an excuse that they don’t have any doctors available...i finally got tired and decided to write this review the customer service is horrible, i was left waiting on the phone for 47minutes just to tell me they couldn’t take me in...the other previous times i went it was that they were closing for the day or that the doctors were not in...is always something with these folks please save your time and just go to a diffrent vet. This one is not good at all!

Where do I start, they’re cheaper than any other vet I’ve gone too outside the initial fee, have incredibly polite staff, and work with you to give the absolute best care for your pet. I came in strapped for cash with my cat, Dr. Spillers ran everything through with me and not just what she was doing but why too. Helping me decide which was the best course of action for my cat with what was available. They helped lessen the stress of having a sick cat. Could not recommend enough.

Dr. Lavender is a phenomenal veterinarian who treated my dog, Brew, with the utmost care during his initial analysis, treatment, and up until his unfortunate passing due to bone cancer. She was incredibly caring and responsive, even answering text messages on her days off. She worked with her team to get his prescriptions filled quickly and spent extra time with Brew and I, clearly explaining everything and helping me set expectations for his condition. Thank you for all the care you provided Brew in his final months, Dr. Lavender, and for your commitment to the community and the wonderful animals who people hold so close to their hearts.

What can I say about this place. Took my dog for the first time and they were great, kept me in the loop about everything. Selena was wonderful. Although they did all they could, my dog later had to be put down due to other circumstances . And what does Metro Paws Animal Hopsital do ?, they send me a sympathy card. I am so impressed. I will suggest this place to everyone that have pets.