Carrollton West Pet Hospital Carrollton, Texas

127 reviews

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Reviews: Carrollton West Pet Hospital (Carrollton)

All reviews (127)

Yelp (34)

Google (93)

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Anne-Marie Wessel

2 years ago

My dog Dayzi was attacked by 2 other digs. She was literally ripped wide open. This facility did EVERYTHING they could to save her and heal her. 2 years later shes alive and living her best life. This will ALWAYS be my best Vet experience.

Scott D

2 years ago

Absolutely the best bet clinic in the area. Caring doctors and staff!

Anthony Tantillo

2 years ago

Amazing service, care, and bedside manner. They have gained a life long patron after their amazing care today. And it's affordable!

Cindy Webster

2 years ago

It’s so incredibly difficult to find a rabbit savvy vet and when our 2 vets were completely booked I searched and searched. My bunny was not eating or drinking an I found this vet an they squeezed us in. Wow I can’t say enough great things about them and how they took care of Oliver and sent us home with great advice and meds for her. Thankyou so much Carrollton West Oliver pulled through and is doing wonderful!

Lais McKinney

2 years ago

I've been taking Sam (my dog) to this place for almost a year now and I never had a bad experience! I highly recommend this place, they have great communication and the staff is always kind and professional and they always try to do what's best for your pet and for what you can afford.

Lisa Cloutier

2 years ago

We were patients of Dr. Champagne and Carrollton West Pet Hospital for 7 years until we moved away. Initially we started using the practice because they had specialist vets for rabbits, but we liked Dr. Champagne so much we started taking all our animals to her. Over the years we saw every vet in the practice at least once and they were all excellent. Many thanks to the support for our animals we received over the years. We are very grateful.

Michael Allbright

2 years ago

WAS WORRIED ABOUT MY DOG, COTTON - HE NEEDED A PROCEDURE DONE AND I WAS WORRIED SICK. DOC AND STAFF TAKE GREAT CARE OF MY BEST FRIEND, THEY HAVE BEEN ATTENTIVE, EFFICIENT, INFORMATIVE AND ANSWER ANY ADDITIONAL QUESTIONS/CONCERNS AND THEIR COMMUNICATION AND FOLLOWUP IS GREAT! THANK YOU THANK YOU THANK THANK YOU! (BY THE WAY, THIS DOC AND CLINIC I MET WHEN THEY WERE DOING FREE RABIES VACCINES ON THE CARROLLTON SQUARE, RIGHT AFTER I GOT MY DOG) THESE PEOPLE ARE SOME OF THE "GOOD GUYS" IN THIS WORLD. I'LL ALWAYS DO BUSINESS WITH THEM. THANK YOU CWPH.

Liz Martinez

2 years ago

I have been coming to this Vet for a few years. The drs are great but inconsistent service from the staff. Very disappointing. I paid for some pet food and was told to wait in car and they will bring out to the car. Instructed to call when I get there and the lady answers the phone to say she will leave on bench and I was parked maybe 2-3 feet away and she still left on bench.

Minerva Gonzalez

2 years ago

I have been honored to be a part of the Carrollton West Pet Hospital for nearly 20 years. The Excellent Doctors and Staff at CWPH have become my family. I LOVE AND ADORE THEM! Dr. Lynda VanAntwerp, lovingly called Dr. V and Dr. Ashley Champagne as well as ALL the Doctors at this Hospital are beyond Magnificent. I have trusted them with three of my babies(dogs) and they have always taken EXCELLENT care of them. I want to Thank the Amazing Staff....Ashlee, Maureen, Lindsey, Lauren, Lisa, Kathy, Becky and ALL of the Technicians and Office Staff and Everyone at CWPH....my apologies for not remembering everyone’s name...But you are my family....and my family and I Appreciate All that you have helped us with throughout the years. You are All MAGNIFICENT!!! I also wish to Thank Ross...the “One Who Writes the Checks” who is the one who makes sure that the Hospital runs smoothly. He is always successful. He helped us through very tough times. He is adorable and very gracious. Dr. V has been a. Super Star and goes beyond to make sure our pet family are taken care of brilliantly. Dr. Champagne has always stepped to save my dogs when Dr. V was out. I love them Dearly.....CWPH is a Super 5 STAR Pet Hospital/Clinic in the Universe! They are forever treasured in my heart.Dr. Minerva A. Gonzalez

Jonelle Williams

3 years ago

This was one of the best Vets experiences I have ever had. Our dog has been suffering with severe allergies and I had been treating it homeopathically/naturally and all of the sudden she started having diarrhea. I treated the diarrhea for a few weeks off and on, as it wasn't consistent. But when she did begin to have it consistently, and then started to vomit, they took her in as soon as I called. The concierges staff(Cathy) who answer the phones, are very detailed and so kind and compassionate. Once Stella was examined, the vet(Dr. Garcia) called and was very gracious and took the time to explain everything, including our best options for testing and followed up with a treatment call as well. Dr. Garcia also answered all my questions and showed sincere concern for our fur baby. I was also able to use my Care Credit Card for payment, which was really convenient. Carrollton West will surely remain Stella's VET for life. Thanks again, to Dr. Garcia, and wonderful staff at Carrollton West Pet Hospital for all their help.

Gracie Meringer

3 years ago

I’ve been taking my dog there for about a year and they’ve been wonderful. The techs love her and give her lots of love, they answer all of my questions and our visits are always efficient and fairly priced. We see the same Dr. each time and she is so kind, professional and helpful. Truly couldn’t recommend this place more highly.

Scott Reeves

3 years ago

Caring, efficient and empathetic. We took our 13-ish year old dog to Carrollton West, believing she had toxicity from flea drops. Despite being 30 minutes from closing time, the staff encouraged us to get there immediately and took Siggy in right away. Unfortunately, she was suffering from kidney failure and ultimately was let go. After some quick blood tests, the veterinarian gave us a thorough diagnosis, presented our options and guided us toward the right, but difficult, decision. We appreciate the vet and staff at Carrollton West and will be taking our other dog there from now on.

Rhonda Knighton

3 years ago

I have a 4 1/2 year-old Pekapom that became very ill I called up and was able to bring her right in. Each and every staff member is kind compassionate understanding I would take SuzieQ there as long as I live in this area I would recommend this place to anybody

Paige Martin

3 years ago

*Rat Owners* I called and spoke to a very sweet receptionist who made sure to get all my questions answered (she was also brand new but was great!) while getting my appointment booked. I was very nervous about going to a new vet, and the fact that it’s curbside due to the pandemic we are currently in, and I can say I was not disappointed. A technician came out with paperwork and also took down information about my rat and the incident she had with her sister rat. She took my sweet baby in, and Dr.Champagne called after checking my girls vitals and giving her an exam. Dr.Champagne was very sweet and informative. I was very pleased with this visit! I will be coming in in a few days with my other rat to be checked out. They definitely put my nerves at ease and made me feel very comfortable. Very professional and friendly! Worth the hour drive! Thank you Carrollton West Pet Hospital team :)

Laura Mann

3 years ago

Dr. Osofsky is a world-class avian specialist who gives common-sense advice. I've taken my behaviorally challenged rescue parrot to her for 15 years, and she's helped me every step of the way. If you are a bird owner in North Texas, go out of your way to get an appointment with Dr. O! Avian health is a complicated field that's in its infancy, and Dr. O's work is innovative and intuitive - she has birds of her own, I trust her with my fragile elderly parrot's health

Jayne Ochoa

3 years ago

I've been bringing my pets here since the early 2000s. Great care by the vets.

Incorporation Doctrine88

3 years ago

They showed GENUINE concern and remorse about my friend having to make a difficult decision about her 15 year old dog. The Dr. took the time to explain everything that was going on STEP by STEP in a HUMANE process. I can't rave enough about the service there and I am a 26 year fine dining server. Five stars isn't high enough and to top it off they were also the LEAST expensive. God Bless them .

Shannon Lopez

3 years ago

My puppy had to have emergency surgery at an overnight pet hospital and had to be monitored by a vet during the day. Even though we’ve never been a patient with them, they happily took Max in and the care he received was exceptional. When he had to go back, he got so excited at the sight of the technician, which showed me what great care and compassion they have for animals. I was afraid Max would be fearful of the vet after all he’s gone through but because of their kindness he is happy to go for a visit. Thank you Dr. Paa and all of the staff! You are so appreciated!

GB TileandPlaster

3 years ago

Always very helpful and available to talk about options.

Evie Lipham

3 years ago

Honestly 5 stars isn't enough. The staff at Carrollton West are all so amazing. Back in December I took my pup to the emergency vet with a stomach obstruction. They recommended Carrollton West Pet Hospital since she seemed stable and I was worried about the cost. I literally showed up the next morning when Carrollton West opened and they saved her life. I hadn't even made an appointment! They diagnosed my kitty boy with cancer and helped me know what he needed for palliative care (he's still with us thanks to them!). My other cat had a severe degloving injury and Dr. Paa and Dr. Champagne were able to save her leg. I've seen Dr. Garcia, Dr. Paa, Dr. Champagne, and Dr. V. The office staff, the techs, and the doctors are great, you won't regret bringing your pet here.

Charlotte Lausche

3 years ago

So great with your pets!????

Chace Hawkins

3 years ago

This morning my miniature Yorkie, Pip, fell down a steep flight of 16 stairs and landed on the tile floor. He was yelping in pain, could not walk, and was in shock for quite a few minutes. I called 6 pet hospitals and not one of them could get him in to be checked out and they showed very little concern even though I told them it was an emergency. Finally, I called Carrollton West Pet Hospital and not only were they the only place that accommodated us immediately, the staff were also kind, compassionate, and very thorough. They asked plenty of questions to understand the nature of our emergency and had me bring Pip in immediately. The vet called me about 30 minutes after I dropped him off to give me an update and explained everything very thoroughly and made sure I understood everything that they were doing to take care of him. She patiently answered every single one of my questions and showed a great level of compassion and service. I was so worried about my dog but they made me feel confident that he was in good hands and getting the best care possible. This hands down, was the best veterinary care our dog has ever received. This will absolutely be the first place I call next time there is an emergency.

DAVE NICHOLS

4 years ago

CWPH has taken care of our furbaby for 12 years. She’s 14 and looks and acts like she’s less about 10! They have been wonderful in caring for her, from routine physicals to an emergency surgery to remove a 6-pound tumor on her spleen. We wouldn’t even think of taking her anywhere else.

Leia Krier

4 years ago

Friendly & helpful staff. Great vet techs. Thorough & compassionate doctors.

Key

4 years ago

Overall the staff is friendly and I like the exotic vet. However! I no longer trust this clinic to safely board my (exotic) animals. I needed to go out of town, but knew no one who could take care of my chinchilla while I was gone. Thus he was boarded here. As soon as I got back in town I drove straight here to pick up my baby, but he was extremely lethargic and not himself. I just shook it off as some stress from the move from this clinic to home. Except he didn’t get better. I ended up having to take him to a overnight emergency vet! They weren't exactly helpful either, as they just informed me he was dehydrated, told me they gave him fluids, and if he’s not fine by morning to take him to his normal vet. He didn’t make it till morning. He barley moved as I held him later that night and hid in a corner when I let him down. I don’t remember why I had woken up, but by 2am he was dead with rig-mortis already setting in. I was so confused as when I originally left him at this clinic he was fine; happy, active, my little fluffy spaz! But when I picked him up something was wrong and it didn’t get better. As soon as this clinic opened I took his corpse to them and asked them to do a necropsy which yielded no answers. I later learned that the exotic vet specialist and I were out during the same week. Since there was no specialist, I fear he wasn’t properly taken care of while boarded. Nothing I’d seen gave me confidence that the nurses knew how to handle exotics, thus leading me to suspect he was placed in a too hot room and eventually overheated. Chinchillas are very delicate and he was used to being in a house around 65-70 degrees which was certainly not the temperature when I picked him up. It was muggy and humid inside; no place for a chinchilla. I do, however, still like the staff. Everyone I’ve met has been kind and understanding. Honestly, I feel like a mistake was made or something was overlooked when caring for my baby. I don’t fully blame the staff as I too should have made sure he would be safe. But it’s still really painful not knowing and I can’t help but wonder if I had done things differently would he would still be here.

K J

4 years ago

Love the staff and doctors. They have taken care of my puppy ginger through a light bulb eating incident and stick encounter gone wrong.... they got her in on emergency basis both times and helped ease the difficulty of raising a Labrador puppy... super knowledgeable and really care about the dogs (and family).

Issaiah Bryant

4 years ago

The staff here is beyond amazing. My small pet unfortunately passed this year, and the staff in Carrollton West Pet Hospital really went above and beyond with sending me condolences and giving me support. The love and care the staff here shows is real and just great.

Gregory Robles

4 years ago

These people truly love animals and you can tell. Great staff! We found our home!

DeAnn Waggoner

4 years ago

Dr. Osofsky is our main vet but we love her and Dr. Champagne both. They are both super helpful for us in answering questions about our rescue birds.

Angelica Ortega

4 years ago

I love how people working with dog they make very good job. Thank so much por save life of my sweet dog.

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Carrollton West Pet Hospital, Texas, Carrollton

3729 Old Denton Rd

Business Hours

Monday

7 AM - 6 PM

Tuesday

7 AM - 7 PM

Wednesday

7 AM - 6 PM

Thursday

7 AM - 7 PM

Friday

7 AM - 6 PM

Saturday

9 AM - 1 PM

Sunday

Closed

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