Herbst Veterinary Hospital PC Boerne, Texas

345 reviews

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Reviews: Herbst Veterinary Hospital PC (Boerne)

All reviews (345)

Yelp (36)

Google (309)

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Jiwoo Lee

2 years ago

Very nice people, and they get the job done fast!

Cindy Gonzales

2 years ago

Friendly staff and great service.

Noel Mesa

2 years ago

My needs were met. My cat got a breathing treatment which was so important to me! She's much better now, thanks to Dr.Thomas .

K Leger

2 years ago

Very good we called airvet over weekend and all info was given to Dr for our appt and best part a cheese whiz snack for being a good boy snoop feels better already

angie knight

2 years ago

Here are just a couple beautiful babies that Dr. Quinn, Dr Thomas, Dr Willis, Dr. Kimball and all the other doctors there have helped us save during dire circumstances, we’re lucky they are alive—due to their diligent care and love and concern they are happy, adoptable kittens today! I can’t recommend them enough—I won’t go anywhere else!

Lindsey Appleford

2 years ago

Herbst Vet has always gone above and beyond for our dogs - whether a routine checkup or a late night emergency. They're love of animals is evident, and everyone on staff is friendly, professional, and provides phenomenal care.

kim wilkins

2 years ago

Herbst Vet was amazing from the start. From my frantic call to helping my grandfather with such kindness and care !!!! Thank you to everyone there who helped resolve the issue with his pup on a Saturday!!! God bless y’all !!!!!

Danielle Quiroga

2 years ago

The new location is beautiful, however that is not why I choose to take my pet to Herbst. They came highly recommended by a friend. They're extremely thorough and affordable. Over the years they've assisted with general maintenance, concerns and 2 TPLO surgeries on a rambunctious pit mix. Recently she had a double ear infection, with strict instructions not bathe or get ears wet. Of course, she was sprayed by a skunk not even 24 hours later Right .Between. The. Eyes. Needless to say, she had many baths and a 2nd visit to the vet. The repacking fee was nominal and I'm so happy to have them care for her.

Darla Evans

2 years ago

Excellent staff, they are very caring and treat you and your animal with respect.

Jenna Denver

2 years ago

Herbst Veterinary Hospital has always provided our pets the highest quality of care, even when we were not regularly using them. What brought us to Herbst was two emergency situations with two of our dogs around 6 months apart. Herbst was the closest vet hospital and, given both situations, we knew they needed urgent medical care. Both days they were very busy, and this was in 2020 when COVID-19 was complicating a lot. Our first dog was already passed and could not be resuscitated by the time we arrived. But the kindness the staff treated us with in our time of grief, and the urgency with which they got her in the back to see if anything could be done, I don’t have words for how much that meant to me. The second incident, around 6 months later, they quickly realized our girl had hemangiosarcoma. A condition that is usually too late to treat by the time it’s diagnosed. The doctor discussed options with me and ran some tests, even though we likely knew it was too late for anything to be done. But they made her comfortable and let my husband and me come in and spend time with her, before compassionately assisting her with passing on. They diagnosed her so quickly, which two other vets had been unable to do when I brought her there explaining some symptoms and concerns indicating that she may have some type of cancer months prior. My only regret is I wish I had brought her to Herbst sooner. What came out of two really heartbreaking points in our life was a realization that if Herbst treated our dogs, who weren’t even their patients, with that much care and diligence, there is no other practice I would want to put my remaining dog’s care in the hands of. So we now see them regularly for vaccines, wellness exams, and all other issues that arise. In 2019 we were a household with 6 dogs. I worked for an animal rescue and often took dogs to their veterinary appointments. I say all this because I have had a lot of experience with veterinary clinics. I’ve dealt with one insisting my 14yo chihuahua had ‘kennel cough’ when I knew it was a collapsing trachea. They focused on the kennel cough diagnosis for so long that, by the time they listening to me about to collapsing trachea, it was too late for surgery. I have no children, my dogs are my babies, and I strongly encourage everyone out there whose vet has failed to ‘wow’ them and left them with unanswered questions, give Herbst Veterinary Clinic a try. It will be the best decision you make for the current and future health of your pets. All veterinary clinics and hospitals are not equally capable. All of the veterinarians at Herbst Veterinary Hospital are highly intelligent, qualified, and capable. I can’t stress that enough. I don’t want to leave out all of the other staff that makes the amazing work the veterinarians do possible. The veterinary assistants, kennel techs, and clerical staff, have all been key components of each exceptional experience we’ve had at Herbst Animal Hospital. They are all friendly, caring, go above and beyond to assist, and a significant factor in what makes Herbst Veterinary Hospital stand among the best of the best.

Mike Wayman

2 years ago

1 hour for one shot not happy.

Ed 97

2 years ago

Vet and assistants were very friendly. Everything that was happening was explained in a way i could understand and my dog loved all the attention he got and i would trust them with him anytime.

Tammy

2 years ago

Dr. Willis was so kind and caring. My pup had surgery and Dr. Willis called to check on his recovery and offer advice and support. Thank you so much.

Sample San Antonio

2 years ago

Great staff, reasonable prices, and the best care to your animal. Outstanding service, and they offer grooming.

Robert Wolosin

2 years ago

Great Doctors, great service, nice new building!

Michelle San Miguel

2 years ago

Sarah and the rest of the staff have been so professional and a attentive to our pets needs.

Mary Terrell

2 years ago

All staff and doctors are very caring. Yes, sometimes you have to wait or take a walk-in appointment but that's what happens when you go to a great vet. No, I don't see the same vet everytime but all the vets I've seen have been excellent. I would be hard pressed to pick a favorite. They took great care of my puppy when he broke his leg. Everyone in the office was very sweet (especially to me, the crying mom). I can't say enough good things about this vet office.

Joshua Holm

2 years ago

Very informative. Took care of my cats needs plus some. Will continue to come here for my pets future needs.

Annette Perales

2 years ago

I switched to this Vet on Friday and left my vet of 28 years and I could not be happier! Very friendly staff, I came in as a walk in to be seen when possible and they saw us in less than 20 mins. Found my new fur babies doctor.

Amber Gerst

2 years ago

This vet hospital is very affordable, proficient and professional. They are also very compassionate towards their human clients as well as the animals. We have taken our GSP here multiple times for different issues and they have always helped put our minds at ease by treating him in the best possible way. I have recommended this facility to multiple family and friends. They also are very good at communicating while our pet is there and keep us updated on any progress/changes. It seems to be a very very clean place. Any time our pet has issues we are confident they will help take care of the problem.

Cynthia Pittman Bazan

2 years ago

Emergency eye surgery after my little dog was attacked by a German shepherd. Best case possible, she still has vision in that eye. Staff was awesome and caring during the whole process.

Carley Dampier

2 years ago

We were in the San Antonio area for a business trip and we had our 10 week toy Aussie with us. On our way home we were getting gas and he got what I thought was terribly injured. We found this vet as they were closest. When we got there the waiting room was pretty full. I got to the check in explained what happened and within 2 minutes a tech came and got my puppy to take him back for xrays. They did multiple xrays gave him medicine and took great care of him. Very professional and sympathetic and kind! I hope I never have to come back to them but if for some crazy reason we are in the area again and need a vet I will definitely be back. I highly recommend them in an emergency!!! Luckily pup was ok with no injuries. Just going to be sore! They also told me if I need to take him back to a vet when I get home they will send over his xrays!!

D Moitzheim

2 years ago

Felt really great taking our dog here. She had another dog bite and break her leg.

Monica Bravo

2 years ago

Just started taking MJ to Herbst from previously being with Banfield. So far best decision I did for my fur baby

Randi Burkhalter

2 years ago

Great doctors and vet technicians! My dog doesn't like to get her nails done and they did a wonderful job getting them done with out upsetting her too much! Even gave her spray cheese too distract. Took great care of my babies will definitely be back!

Tanya Hardy

2 years ago

I have been taking my pets to Herbst Veterinary Hospital for over 7 years and loved them. My dog had to get her leg amputated last year and they were great and really helpful. But since COVID and moving to a bigger location their service has been horrible, long waits, rude receptionist, and no appointments available ever when needed. Today I called and they had no appointment available (like always) and was told I could bring in my cat as a walk in and it could take anywhere from 1-3hrs and he could be dropped off. I dropped off my cat at 10:30am and waited the 3hrs and called they have no idea the status of my pet. 5hrs into him being at the vet I called and was told the doctor was seeing him right now. An hour later with no update I called and spoke to a manager and was told the doctor is looking at him right now. I said that’s what I was told an hour ago and to stop the doctor from supposedly examining my pet and I was going to pick him up and go elsewhere. To me it honestly felt like they were holding my cat hostage and didn’t care about his needs. There was some fear that something happened to my cat because I couldn’t get an update on him. It’s unacceptable to have my pet there for 6hrs and not be updated or anything. It’s not right to be treated that way. I will NOT be going back there and take my business elsewhere. RANT OVER!! ***Update*** We finally got him after 7 and a half hours. The manager said he got missed in the line up some how and she is really sorry. She offered us to come in tomorrow and talk to the doctor and have the visit discounted. She’s also going to look into what happened and listen in on the calls. Got him home and let him out of his cage he has pee all over himself and the cage. He went straight to his water bowl to drink water. They had to have left him in there the whole time and not let out in a kennel with litter and water like they said. Her looking into it doesn’t make up for what happened and how Jax and I were treated.

Sherry Seidenberger

2 years ago

I’d like to say Melissa at Herbst Vet did over and above her job for me and my dogs. She was very responsive and helpful in asking Dr. Berhand questions regarding my pets lab results, medication and in getting everything together and onboard so my pets could get their meds going as soon as possible. Super job Melissa! Thank you for your extra effort ! Baloo and Brandy appreciate it.

Candace Behrhorst

3 years ago

Love this veterinarian! The staff is very kind and helpful. We are new to the area and I’ve had 2 minor emergencies with my dog and they have been so accommodating. Dr. Behrend is very caring and communicative. We have found our place with Herbst Veterinary Hospital.

Garrett Rogers

3 years ago

Got to love Dr. Kimball!! Thorough, knowledgeable, and can walk you through whatever is going on. I know our 100+lb giant schnauzer is a vet tech’s nightmare (hardheaded goofy dog) but they handle him very well.

Audria Garcia

3 years ago

Always kind, courteous, and incredibly professional. We have been coming here for 20+ years. Some of the best vets and staff around!! Highly recommend!

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Herbst Veterinary Hospital PC, Texas, Boerne

1376 S Main St

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