54 reviews
All reviews (54)
Yelp (6)
Google (48)
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damien baker
2 years ago
Friendly people with great service. Only waited about 5 minutes before the doctor was seeing my dog. In and out in less than 30 min.
Chris Dean
2 years ago
Dr. Jensen and her team are the best. We have been using them for 9 years now. Our pets love them.
J Guzman
2 years ago
I have had my babies go to Lakewood for over 10 plus years. I believe and trust Dr. Jensen However, it only takes once to lose the trust by someone unprofessional attitude to a long time client Tracey hanging up on me is not a solution. I was not rude, my dog has an injury and needs to be seen. Your response, was you will have to wait until the emergency hospital is open this evening. I tried to make an appointment and on Monday and you told me don't have anything u til Thursday then said there was nothing more you could do. I had a question and you just hung up.
Michelle Jeremiah
3 years ago
Called and said o ya we can get you in next week. What your name? O your new we cannot see you. Like really options are low in the area. Don’t recommend if new to the area they won’t see you. Wow cares if your puppy needs vaccinations. They don’t!!!
Jayke Mason
3 years ago
Dr. Gina is the best! Wouldn't take my babies anywhere else!
Tracy Conoley
3 years ago
Dr. Jensen is a wonderful woman and an amazing veterinarian. They truly care about the animals and owners the service! I would trust her and her staff any day and any time with my beloved pets. They have helped me in emergencies and even routine screenings and checks. My parents dog needed emergency surgery a while back. They were so helpful and kind. They explanined everything clearly and managed the expenses more than I could have hoped for! I am so very grateful to have such a sweet, reliable, trustworthy vet in my area!
Jena Robinson
3 years ago
The staff at Lakewood Vet has always been super nice and professional. And if they don't have a opening, they find one. They truly care about our doggos! Highly recommended!
Patricia McGrath
3 years ago
I had my cat spayed. She did excellent. The staff were friendly and it was reasonably priced. The only reason I didn't give them 5 stars is that they currently don't allow us in with our pets. I understand it is due to covid. But I prefer to be present during exams (ie the follow up).
Charles Myers
3 years ago
Not sure if this place is going downhill or has always been this bad. My experience last week let me know to never use Lakewood vet Clinic. Last week, I had the worst customer service from a vet tech named Roxie. She was so rude and condescending after I handed my pet over, that while filling out the forms, I had to ask for my pet back. Not only is Roxie unprofessional, she went back inside, and proceeded to get the front desk girls worked up. They pointed fingers and rolled their heads, talking at me through the sliding glass door, as if I could hear them and it was a reality show. While tolerating this scene of immaturity to get my pet back, I called Temple Vet, explained my situation and was told to come straight in. No condescension, no immaturity. Just great customer service, professionalism, and ultimately care for my pet. Though my experience with Lakewood was horribly draining and time consuming, it made me realize how good the other veterinarian clinics in our area truly are (ie. Belton Small Animal, and Temple Veterinary Hospital). Thankfully they are just as close, and much, much friendlier. Save your energy and lower your stress level during these COVID times, and just avoid this place altogether. You and your pet can have better.
David Whitten
3 years ago
Yesterday, I took a Beagle who was in his fourth seizure. This dog has been going to this clinic for his entire life. When I approached the door, with the dog inside a blanket, I was turned away without one ounce of compassion in the staff member's voice. I found another Belton Small Animal Clinic to took him in and treated him. I would not take a rattlesnake to this place.
Daniel Rowe
3 years ago
Our first visit was during COVID. They were quick, helpful, and kind. Will definitely return.
Elisabeth Kehler
3 years ago
My dog was treated very well, I had a very good experience despite the strict coronavirus restrictions. I would have preferred to come inside with my dog but I am happy because the professional care by Dr. Jensen was excellent.
jaderabbit
3 years ago
They where really kind and understanding. Answered all of my questions that i asked, and tool really good care of my kitten. Excellent service and team.
Misti Connell
3 years ago
I absolutely love this vet and recommend them to everyone I know. They always take such good care of my fur babies. I definitely trust them, and love the care they show.
Quashaun Whitaker
3 years ago
Even during current circumstances in our society and medical realm today, Lakewood Veterinary Center employees made the process for my little guy being snipped, tremendously simple. There were no headaches or second guessing them at all. When it came to cost$, I didn't have to lose an organ or limb to pay for his treatment, so to speak. Diezel (my pup) and myself were both equally treated with respect, kindness and assisted in every way possible. THANK YOU TEAM!!
Sabrina Pool
3 years ago
Friendly staff. They are so great and loving to our pet
Ted Teegarden
3 years ago
Seam to have reasonable prices and provide good service.
Thomas Pickruhn
5 years ago
Friendly Vets and staff and the best care for your pets
Shannon Tucker
5 years ago
Great service, clean facility, and very caring staff.
Pete B
5 years ago
Great vet! My only criticism is one of the front desk ladies is a little rude and short with customers.
lindy pavel
5 years ago
I just love this vet. They are so personable. I really loved that you could make an appointment.
Andrew Almand
5 years ago
Fantastic experience, extremly thorough and very good with animals. Highly recommend.
Eva Montgomery
5 years ago
All the fast food places I never visit , so please stop bothering me about them????
Kaely Mitchell
5 years ago
Brought in my newest cat for a checkup. Staff was super friendly and communicated to us the cost of everything before we took Serqet in. The vet was awesome and so gentle with our little scared kitten. It feels like going to a friend's house versus a Doctor's office.
H P
6 years ago
Called to check on availability for a puppy’s booster shots. A male answered the phone and said nothing was available this week. I asked when the first available time would be and he responded, “next week.” I asked when next week and he said, “I would have to look it up.” The male sounded like I was bothering him so I told him not to worry about. After this interaction with their receptionist there was no way I’d trust this place with our fur family. Not very shocking that other reviews state a similar experience.
Gina Jensen
6 years ago
Thank you every one for the wonderful reviews! We appreciate all of our clients and their furry friends. We work hard to accommodate and take the best care of your 4-legged family that we possibly can. Your family is our family!
Andre morales
6 years ago
The veterinarians are awesome. Definitely recommend sending your pets there
Kathy Quitta
6 years ago
One bad apple, the same one that's always rude, ruins the clinics reputation.
Johnny Blaze
6 years ago
Paid to have my beloved pet cremated, and they gave the ashes away to the wrong person, even though the remains were clearly marked. Epic fail. They deserve less than one star, as I paid for cremation, and received nothing, not even a refund; as though money would make it better. There is no fixing this situation.
W Johnson
6 years ago
Prices are right staff is friendly I just don't like the fact that they work on appointment Only
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