Harwood Oaks Animal Clinic Bedford, Texas

My dogs have been coming here since 2009, and I couldn’t imagine taking them anywhere else. I appreciate the holistic remedies and treatments plus everyone has been kind and helpful. If your animal needs more specialized assistance, they will help you find the right clinic.

They were polite and kind BUT, my appt time was 9am. We had to wait in a "car drive thru" line. I waited in line over an hour. They did not acknowledge my appointment time or apologize. But as I said, they still were very polite. They took my dog inside without me because they do not allow anyone inside. They said they performed a lab on him and gave him shots. I did not get a lab report. Only a line on the receipt saying that he was negative, but nothing like an official lab report. I did not get proof of shots, but only a charge on the receipt with acronyms of the shot. This makes it really difficult to determine what shot he/she received if you were to read it a few weeks later. When I'm getting ready to leave, they made a sales pitch for me to purchase other product from them. (Food, vitamins.) "The foods that we feed him are so bad and cooked wrong. Only the ones we have work. The vitamins that we have are the best. He can live a longer life with them" (Kinda tugging at the heart strings to get you to buy). After saying all that, they are not the worst vets I have ever visited, but in my opinion they are definitely not the best either.

Non-care. Took my very sick dog 2 times over a 2 week period. Doctor is too afraid to allow pet owners in the building! Paid more than $400 and got NOTHING. Was not allowed to see or speak to the doctor. Was told by one of the kids (so-called vet techs) that yeast is a bacteria. Had extensive blood work done, but was never allowed to speak to the doctor about results. In the end when I asked what I could do to alleviate my dog's pain, they said they had no idea. Had to do a google search to figure out a possible solution. TOTAL RIP OFF. KIDS ARE TAKING CARE OF THE ANIMALS, AND HAVE NO FORMAL TRAINING.

Wonderful place to take your pets. The Dr. Petering is wonderful, Ryan the vet tech and Meagan in the office are awesome. So friendly and helpful. They always make sure your pets are taken care of and explain everything. Having alternatives to traditional medicine such as natural options is what I love about this place. We use natural supplements whenever we can.

Great people. We love this place!

If you enjoy spending long periods of time on the phone on hold (not once... multiple times) before speaking to a person who is not very helpful... Then this is the place for you. It's hard to believe they are in business.

Nice people, doctor and staff, seem to really care and know their trade.

I called several vets in the area and somehow no one could help in giving me an opinion if my dog was pregnant. Harwood Oaks was the only place to offer any help. They were honest and thorough in explaining that they could do physical exam of her and the possibility of X-rays if necessary, but no ultrasounds. Everyone here was so kind. My Nina is usually terrified anywhere unknown, but everyone made sure she felt cared for. I really appreciate that they called back same day to give me some more important info and then a week later to check in on us, too. I highly recommend!

This is a review I have waited two years to write. Part of me wanted to make sure that it was the treatment by Dr Peterein that saved my dog’s life. It was. Two years ago, our youngest Golden Retriever at age 9, ‘’out of the blue,’ started having small seizures and then a full seizure. Our veterinary we had used since they were puppies diagnosed a brain tumor and suggested expensive CT Scan/MRI tests. They and we felt she would not last long. She lost weight, became lethargic and was not her happy Golden self anymore. I had a good friend tell me about Animal House, Dr Peterein and her wonderful staff and that same day I made an appointment for one of the extensive holistic exams. Dr P was so good with her. She spent a very long time with us asking me questions, reviewing all of her records I brought with me from the other veterinary office. She determined that the seizures had started after a two day period where she had anesthesia for an X-ray for a front leg joint problem the day after she had received all of her numerous updated vaccines. Dr P changed her diet, put her on several supplements with one supplement in particular to address this kind of issue. Within two days, we could see a difference in our dog. Within six weeks, she had gained her weight back, her fur was shiny, her eyes were bright and she had her usual Golden personality and love of life back. We were not going to lose our dog! Two years have passed. She is and has been healthy, active and seizure free. Dr P and her staff treat me and my two Golden’s like we are family. I would never take my Golden Girls to anyone other than Animal House and Dr Peterein and her wonderful loving staff. She is our Angel.

We had such a great experience with Dr. Peterein and staff when our Maltipoo was injured a few years ago. So we brought our senior cat in because we know Dr. Peterein is knowledged and truly cares about our pets. I love that I always …

I spent 3 hours there yesterday because they scheduled my dog as a new patient for a 15 minute visit after I told them all the issues that needed to be addressed in this visit. I had to ask to see the vet . The vet never talked to me about my pet. They gave me products without any instructions. They left one product out that I had paid for. I called them back and the only response was that I needed to drive back and pick it up. To date I still have no directions to administer products bought.

This is the Best Vet we have been to since we have lived in Fort Worth. Our animals have stayed for Doggy Daycare and Boarded, and they take great care of our Animals.

Everyone takes such good care of my pet!

Not sure about older poor reviews here, since we found both staff and doctor to be very caring with excellent communication in dealing with our 2 dogs. We'd lost our 18 month old puppy last year, within one week after a rabies shot. Dr …

Staff is friendly. The doctor is great. Explains everything so it is easy to understand. Facility is nice as well.

Animal House gives superior care to my pets and always welcomes with a smile. Ryan and the Doc are especially careful while handling my pets and truly care for their wellbeing.

Most horrible care ever. Been going for 3 years and will never ever go back. They are quacks

Were so kind to me and my elderly cat during his last illness

We live in Fort Worth and our eastern/western vet retired. We had been looking for a vet that understood the complexities of eastern medicine. We found two that would only be able to extent the eastern med we were using. Then we found Dr Peterein a vet that is able to apply advanced eastern med along with western med always as an option. Our Yorkie and Boston Terrier are doing well while using the advanced eastern med and improved food that contains more vitamins and minerals. Also, the offices are clean, the receptionist is very friendly and the appointments start on time. Leon and Mary H.

I am in the animal behavior industry and am always looking for good vets for not only me, but my clients. I've met quite a few good ones, and some not so good. In my opinion, Dr. Peterein is the best I've ever met! I always look for alternative methods and she certainly delivers! I am totally on the same page with her as far as effective holistic medicine! Her knowledge is vast and the fact that she continues her education and is passionate about learning more and more is also a plus! I trust her with my pets 100% and drive over 45 mins. to take them there. I am so very lucky to have found her, quite by accident!

Dr. Peterein and staff are amazing! They truly care about the pets and the owners concerns. My dogs absolutely love coming here Thank you Dr. Peterein for loving my dogs

Good time until we accidentally over payed in cash, and we realized that when we got to the car. So we went back inside to ask and they immediately got very rude and declined the fact that we did indeed over pay. We asked to watch the video …

I have been doing my own research on more natural approaches to medicine being a vet tech myself and attending school. I am SO beyond thrilled to find a practice that really gets it. I have yet to find another vet that promotes raw diet, doesn’t recommend unnecessary vaccines and really cares about health and longevity of my pet and not selling products they can’t stand behind. I left with a head full of good knowledge and all my questions answered and a good path to take for my dogs diet. If I ever have health concerns, this clinic will be the first place I turn to. I trust them 100%.

We always have a good experience and appreciate the quality of service.

The doctor and ryan are awesome. I'm back and forth on my feelings about this place. A rude front clerk here, a voicemail never responded to, it's definitely not all sunshine, but the overall feeling is that this place cares, and has rare knowledge of vet

This was our first experience with Animal House, and won't be our last! We LOVE how well we were treated, my pug was very comfortable and happy there (she's usually very nervous) and we definitely got our money's worth with a deep education on the life cycle of fleas, a very detailed explanation of why certain diets are better than others, and was taught great techniques on how to calm my dog down when she gets antsy. We got a full hour (plus some!) and I felt we left with lots of hope and knowledge. If you are a pet owner who longs to have a vet with a holistic approach that leaves you feeling you've been fully informed, respected, and well-cared for, I highly recommend Animal House!

This plays has been my biggest regret ever. Adopting my 2nd dog from a shelter and bringing her here for her free pet exam was going great until it was time to pay I noticed I overpayed in cash , I gave her my entire transaction plus a $50 bill on accident when I told her after I realized she got extremely rude with me and said that I didn’t give her a $50 (deff did) I asked to look at cameras and they got extremely rude once again told me to have a seat , the clerk continued to make dirty looks at us in the waiting room. After showing me footage and stating I can’t prove I gave her a $50 they called the police on me and told them they had a customer who wouldn’t leave and they told me they were calling them to review the video...and remind you this whole time I was being so polite and really wanting her to admit her wrong doings...on that note, don’t waste your time here.

My four legged son and daughter have been patients of Dr P. for years. She is so sweet to them and really cares for their wellbeing I love her holistic approach in regards treatment???? Her staff is amazing as well!! Highly recommended!!

DO NOT GO HERE. The staff is incredibly rude and heartless. If they treat people like this, I can't imagine how they treat our pets.

They really are awesome, and always try to take a holistic approach to medicine before hitting your pet with the hard stuff.