340 reviews
All reviews (340)
Yelp (17)
Google (323)
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Diana Munoz (flame blade)
2 years ago
Who knew they price matched ...
Laura Carr
2 years ago
I booked my appointment a few days in advance only to be told when I got there the rabies certificate they had on file had expired. My appointment was on Sunday so I was unable to contact the vet to fax over the most current copy. It would have been nice to get a call when I scheduled the appointment letting me know that I needed a current certificate upon arrival.
Patrick Maurice
2 years ago
For the past 3 visits, I went to purchase fish and waited 30 minutes (browsing) before I went to the cashier and had them page someone. No one ever came to help.
Virginia Moreau
2 years ago
Wayne the manager extremely knowledgeable and helpful. Huge selection, nice and clean.
Natalie Carcamo
2 years ago
rude staff and no one helped
Denise Boley
2 years ago
Was easy to find items needed, staff so nice
Pepper Kelly
2 years ago
Went in didnt have what I needed but will return
Mike Klossner
2 years ago
Better prices than Petsmart on dog grooming
Vincent Nguyen
3 years ago
Clean store, nice selection, fairly priced.
Jackie McGreggor
3 years ago
Honestly I was very hesitant to make him an appointment here anyway but I made the appointment I took my husky to the appointment only to be told it was the wrong day of the appointment. So first off you should know if you pick an appointment it will change your appointment time and date to whenever they wanted to and they will tell you I’ll just make sure you pay attention. And they did say it will put the appointment where they want to know where you want it. Next I’m tall OK fine we will workingman he was very hesitant to go back with them which should’ve told me not to do it but he really needed a bath so I went against my better judgment. This was at 2:15 in the afternoon at 5:10 I was called to say that they had tried to start working on him but he was acting aggressive now my dog is never been aggressive a day and his wife so obviously they were not treating him kindly. I will never I repeat never take an animal to this store again. I cannot believe first off how rudely I was treated to start with and then to start bathing a husky two hours to close knowing it takes probably 3 to 4 hours to fully dry a husky.Here is my suggestion to anyone considering going there Don’t just don’t!!!!!!!!
Janet Eddy
3 years ago
The store is clean & the employees are extremely friendly. The only problem I have is the prices
Jessica Anette
3 years ago
curbside pick up available and very friendly service. i was a bit disappointed that 2 of the 3 items i ordered ended up being out of stock though, but the team member i spoke with was very nice and fast at getting my order out to me.
Laney Babcock
3 years ago
Very helpful & friendly staff
samantha Cook
3 years ago
Ok but ive seen animals being neglected in bird and fish areas. All about the money with them
Cheryl Elzie
3 years ago
The staff is always helpful and friendly
Dondi Marie
3 years ago
Friendly staff and nice groomers there. My dog goes willingly without hesitation.
Francis Herrera
3 years ago
The employees are very nice and friendly but unfortunately I have called twice about them having a product and they don’t even check if they have it. They just say yes and then I waste my time driving up there only to have to leave empty handed. I’m not the type to complain but it is not hard to check to see if you have something instead of just saying yes to get me off the phone.
G Green
3 years ago
Petco has the largest selection of bird assessories at a very reasonable price.
Ronald Hempstead
3 years ago
Awesome people. They always treat my and myself with 100% respect
Essie Guinn
3 years ago
I have wanted a ferret for a very long time and when I finally decided to move forward, the young lady who helped us was very helpful. There was also the young lady who says that she is known as the ferret lady, she was very helpful and kind. You could tell that they love the animals and that they are not just product to be sold.
Hope McMaster
3 years ago
I have a difficult dog and they are very good with her. She is always excited to see the groomers that work there because she just adores them and they are very patient with her
Julie vail-kilgore
3 years ago
Jessica was not nice- bought numerous items and she did not offer to get help for me to carry heavy items to my car
kassandra sanchez
3 years ago
Customer service could be alot better.
Roy Green
3 years ago
we went to exchange some fish that had died within thirty minutes of purchase the manager was very rude to us and others customers. Baytown population is about 50 thousand people. people will be leaving this store because the manager is very rude youe store will close soon with that management and you are getting one star because of your concern.
Jose Garcia
3 years ago
My pet is an outdoors dog. Even though she is small she enjoys playing running around in the backyard. With the cold fries that we had we knew we were going to bring her in the house for a couple of days. Petco grooming was there at the last moment and fit her in for a good bath and some defurrminating. They got my business!
Javier Mejia
3 years ago
Every time I got to Petco, I always find what I'm looking for and the staff is always very respectful and knowledgeable if I ask any questions.
Nelson Mendez
3 years ago
Everytime i go i find everything i need for my old English bulldog
Lady T.
3 years ago
They employee Josh was very very very helpful and kind. Finally a young man who takes pride and patience and professional combined into their work!!???????? There are so few young people in this World who display such an attitude. Awesome????
Isabel Juarez
3 years ago
The worst Vetco clinic the groomer never again I’ve had such a horrible experience at this place my pets will never come here, hell I’ll never even buy anything from petco.
KERI HARLOW
3 years ago
Need better care for fish... especially the bettas... they were switching out the water, in their defense, but the ones that weren't switched out yet were disgusting... also, had 2 dead fish in a tank, which I pointed out to them. One looked like they were almost completely decomposed. I didn't buy anything and I don't plan on going here again. A fish expert on staff would help greatly.
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Business Hours
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM
Saturday
9 AM - 8 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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