71 reviews
All reviews (71)
Yelp (2)
Google (69)
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Audrey Ybarra
2 years ago
Super helpful. They spent time chatting with us about different products. Our new favorite pet store.
Monique Pilgrim
2 years ago
We have been in Bastrop for less than 24 hours and this is our first visit to the local pet store and Jacob was eager to help me find food for my daughters Box Turtle…. Ninja is our turtles name. We saved her from on highway around 4 months ago in NorthEast Alabama. Jacob researched on his personal cellphone about out turtle and even measured her shell for us and he did not have to do that for us. His customer service is excellent and he’s respectful and should be given a management position because he has what it takes to lead.
Felicia Crunk
2 years ago
Rats were packed way too tightly into one cage with no activities, and the one ferret they had was being fed hay. If you know anything about ferrets you know they’re obligate carnivores, meaning they can only eat meat. In the least you should feed them high protein cat food, and certainly not hay. The poor thing was all alone and too skinny. Absolutely horrible.
Chloe
2 years ago
I’m about to make a 5 Hour Dr. with my cat Jupiter and I have never done this before and had so many concerns about it. But like always, whole pet store did not disappoint. They helped me pick the perfect carrier and get everything set up for her to make it as comfortable as possible. We need more people like this who really care about animals.
Amanda Brey
3 years ago
Employees who truly care about your pets needs and well-being.
Catherine Telles
3 years ago
Always extremely helpful very kind they absolutely love every animal that comes in. I love these people and this place.
Amanda Stone
3 years ago
The staff is great and definitely have a knowledge of what they are doing! They showed me new bugs to feed my lizard, and most always have them in stock
sara
3 years ago
Knowledgeable staff and great selection. ????
Raven Andre
3 years ago
Great staff. Very well stocked store. Had everything I need for all my different pets and the live animals they have look to be well cared for. I am very thankful to never have to enter a petsmart or petco again.
Amelia Mendiola
3 years ago
First time walking into this place. I heard about it through a friend and decided to take a look around for myself. Soon as I walked in I was greeted and asked if I needed help. Started to talk to this young woman about my baby Charlie???? and how I wasn't sure if she is eating enough food. Right off the back she began answering all my questions I had. She pointed me in the right direction as far as food products
Tara Bonds
3 years ago
Absolutely amazing! Great customer service! Take care of their pets!
Beverly Madison
3 years ago
Wish I had the time to look around. Looks kinda like the old pet store where I grew up.
Becky Cagle
3 years ago
Stephanie groomed my poodle and did a beautiful job! He smelled wonderful and had the best haircut ever! She has our business from now on! Thank you Stephanie!
D G
3 years ago
This is sad because I really wanted to like this place but when I walked in as the only customer there and two employees, no one offered any sort of help no matter how much I browse around.Not only that but it looked like a store that was about to close down. It was very dark and dirty. I really wanted to use the self dog wash but it looked like something from a horror movie. The two stars are for the somewhat neat products that they carry but I left with nothing mainly due to poor customer service. Unfortunately PetSmart wins my business today...sigh
Wendy Boyd
3 years ago
Best place To go to get your pets Hair Done. Stephine Is the best has been doing my Pups Hair for 10 plus years
Merly Lozano Kershner
3 years ago
Very nice lady that clipped my furry chihuahua Polly’s nails today. She stayed clam and very sweet and helpful while my Polly was being crazy! We will go back please make sure tip her!! ????????
Jamie Stark
3 years ago
Helpful and informative staff. Great place to take your pets and have your questions answered
Deonna Banks
3 years ago
Thank you so much for all the help and great advice! Our babies are doing great now!
Werner Grubb
3 years ago
No dog grooming at the time, the C19.
Raz Kli
3 years ago
I started coming here to buy my dog food, for the most part. It’s a nice spot, glad I found it. The only thing is some of the chews I get are more expensive here, and a lot of the time they are out of the size that I’d get. Regardless, still a good place. Glad it’s here. They have a rewards program for the food too (not sure if it’s all the food or what). Thanks!
Maureen Light
3 years ago
Super good groomer in Stephanie. She knows what she is doing. Whole Pets is a small boutique pet store, but you'll be amazed that they can take care of just about any pets needs.
Kenda Crum
3 years ago
I get my dog's nail cut on toenail Tuesday 2 and 4 of the month she does it for tips and she does a good job.
Zhandra Andrade
4 years ago
Nice place to wash your dogs yourself!
Sarah Robinson
4 years ago
Very good with our dogs!!!
Veronica Frazier
4 years ago
Very polite and helpful staff. Sale was great on special catfood for our older cat.
T Webb
4 years ago
Great store and nice and informed staff
Doyle Howard
4 years ago
Awesome service, Terra is very knowledgeable and very helpful on picking out foods for your pet. Tyson enjoyed his grooming from Stephanie she spent alot of time with him.Thank you !@
C2 Howard
4 years ago
Care fore animals in stock all the time
Deanna Montgomery
4 years ago
Love the staff here. They are huge supporters of the Bastrop County Animal Shelter.the ????????????????
Antonio Saenz
4 years ago
Have enjoyed shopping at Whole Pets. They know their products and even though it is small it is well stocked. I have also taken my pets to get their nails cut and they have done several other services and I have been pleased and the prices are very reasonable. The ladies are always very nice.
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Business Hours
Monday
8 AM - 8 PM
Tuesday
8 AM - 8 PM
Wednesday
8 AM - 8 PM
Thursday
8 AM - 8 PM
Friday
8 AM - 8 PM
Saturday
8 AM - 8 PM
Sunday
11 AM - 6 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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