VCA Anderson Mill Animal Hospital Austin, Texas

We have been going to VCA Anderson Mill Animal Hospital for 20 years. They are well organized, the facility is clean, and the staff is always friendly. Dr. Swanzy is such a great veterinarian and person. She is amazing with animals. You can always see the compassion she has for animals and their human parents. We have also seen Doctor Williams on a few occasions. She is great and caring as well. Our pups are so special to us, having doctors that know what they are doing, love their jobs, and genuinely care for our pets is invaluable! Brent and Gerardo

My first experience with VCA and it was great! Everything went smoothly, the entire staff was really helpful, caring, and informative. Will definitely be using their services for all of my cats :)

Every doctor, and all members of the staff here are amazing. They are thorough and so knowledgeable. They helped me get my two new shelter pups back in tip top health!

My family has been taking all of our pets to this clinic since the early 2000s -- including a parrot, three dogs, and a cat. Despite living in another city of TX, I would schedule their appointments at this clinic during my visits to Austin than transfer their care to a more convenient location. They've taken amazing care of our animals -- both when they've been healthy and terminally ill. Melissa at the front desk was also very kind, patient and helpful. :)

Do not take your dying or any animal here, they group cremated my cat I’ve had for 15 yrs. when she should of been cremated and returned to my grandmother. They apologized for their mistake and had given an empty box with a sticker of her name for free. I’m so disappointed, saddened and hurt... This should never happen to anyone or animal!!!

I genuinely cannot speak highly enough of this vet. My normal vet was full, and I brought my cat there years ago for an issue that had popped up and I should have just kept bringing him here this whole time. Dr Swanzey particularly has been great, compassionate, thorough, and exceptional. With that said, the entire staff has been just absolutely kind and empathetic and organized. So the staff is fantastic, but they are also modern. I've been to a few vets that have everything on paper or might have to send things off, that is not the case here. Everything is modern, appointments come with email confirmation, they can do a lot of work in-house. So all in all, if you need a top of the line vet who will care about your animal as if they were their own, this is the place to be. Absolutely recommended.

Started going to VCA because of Dr. Pagel - followed her from another vet's office. We used VCA for our dog for 5+ years before moving away. Highly recommend. Professional, clean, always prompt. Didn't push unnecessary services much.

Not planning to bring my dog back there again due to a poor customer service & I have enough customers type of attitude that Vet. Swanzy showed during my past few visits... Everyone else seems so nice over there but Swanzy just ruins it. There are so many animal hospitals I can choose so good job.

I applaud the professionalism, kindness and caring of this team. We have taken all three of our pets there and always walk away knowing our pets were cared for as if they were their own. Saying that, this team went above and beyond when we had an emergency with our cat. They responded and acted in a way that you'd expect. The doctor kept me updated and the team did their best. Unfortunately, we lost our cat. The whole team, the doctors, the techs, and front desk staff were compassionate. Then a few days later I check my mail only to receive two greeting cards. One from all the staff, and a personal one with a hand written kind note by the doctor. I feel this team went above and beyond. Take your pets here. They will be treated and cared for beyond your expectations.

On the day of (3.27.2020) at 13 yrs and 4 months precious Allie's time to be laid to rest had come. The vet office she had been going to was closed, and the alternate location was to busy. The family didn't want her to suffer another moment. I googled vets and VCA Anderson Mill had outstanding ratings so I gave them a call. The support staff was so wonderful. I am not sure of the womans name that answered the phone but she was so kind and sympathetic to the current situation. She explained the entire process. An hour later we arrived and the staff met us at the vehicle with a stretcher and welcomed us in. Dr Pagel was amazing! Especially taking on our request on such short notice. She thoroughly explained everything, and gave us all the time in the world to grieve In private. The kind and caring attention that Allie, and my family recieved during this trying time is so much appreciated words cant express how thankful we are. I will be switching to this VCA location because I know Ozzy will be in good hands with the staff .

If you need to go it’s good but for teeth cleaning it’s really expensive and the last time I tried to go my cat wasn’t seen 40 minutes after the appointment time. They could have called when they started running late or advised it would be long wait I would have rescheduled. My cat ended up going pee in her carrier so I called to cancel 40 min after the appointment time while I was waiting in the parking lot and I’m never going back.

Not a fan of this place anymore. Rude veterinarian

This place is outrageously expensive for even the most basic services and the care and facilities are average to below average at best. I sent my daughter here to get our 2 chihuahua's their annual shots and my daughter texts me at the end of the 15 minute visit saying the charge was over $500. Did some checking and other places in this area do the same services and include some grooming for under $200. I will never take my dogs or any animals here again.

They are so nice and thoughtful...alot more caring than my previous vet

Friendly staff and available last minute appointments. Wish the Vet would provide more resources after paying $400 rather than try to sell the products at hand that I made very clear I couldn't afford.

Very friendly and accommodating to all our pet needs!

Short wait, friendly front desk staff, and Dr. Swanzy and the vet tech were awesome to work with. Definitely going to use this location moving forward.

I took my fur baby, Apache, in to see a doctor because he was having some vomiting issues. He is only 5 months so, being the worried dog mom I am, I made an appointment for first thing in the morning! We saw Shane, the vet tech, who was A M A Z I N G. He did a great job with Apache and made me very happy with the level of empathy and enthusiasm he had for his job. Dr. Watson arrived and worked well with Apache, though I do not agree with her some of her opinions and I think she scared me unnecessarily. (She was anti raw-feeding. My other dog who is 7 and has been eating a raw diet nearly her entire life, perfect health) My mother in-law has three rat terriers who are all raw fed and they perform in shows and are the image of perfect health. She told me the grain-free food I've been feed my oldest would ALSO kill her because of research done surrounding grain free diets. Trust me, my oldest does NOT only eat grain free because she is raw and does get people food scraps from time to time. I got scared when she told me the peanut butter I had given my older dog that morning as a little treat was basically poison due to an ingredient in some peanut butters. I went home and checked the label and no such ingredient was listed on my jar. She did follow up with a phone call today to check on Apache and I think that really helped to balance it all out. Besides that, I would definitely be returning with Apache for his wellness and medical care in the future. Highly recommend. And thank you again to Shane, the BEST vet tech EVER! Cost: As a first time patient I got Apache's first month of chewables for free which was incredible. There was also 25 dollars off the first visit for first time customers and we took advantage of that as well. It really was fabulous and gave me a chance to feel the office out without handing over my wallet for something I wasn't sure about like some places make you do. They clipped his nails and sent us on our way for $25. Very happy!

I glad I came here. I felt the staff was very welcoming and very helpful in answering my questions. I couldn't be happier, Especially that gentleman Shane and Dr Watson.

From out of town, small procedure handled professionally. Price reasonable, staff great

Took our dog to VCA Animal Hospital on Anderson Mill. Wonderful place! Nice staff and very good Dr!! I recommend this animal hospital to all patients. ❤️????

Wonderful staff, they take such good care of my pets. Will be using this clinic for all of my pet's needs.

Friendly staff, display a lot of options. Do not try to pressure you.

Everyone is nice at Anderson Mill Animal Hospital but the one thing that I'm not too pleased about this place is these vets want to recommend these expensive test or specialist. Not everyone has the money, you have to be direct w/the vet and tell them "I'm on a budget." They don't really work with you on a sliding scale, it may be they have many wealthy owners that have the money. I just wish they would work with you on some type of payment plan, I may consider looking for a more affordable vet.

I had an emergency situation with my 8 week old Maltipoo puppy and they got me in within 30 minutes! They ran tests, kept me informed of pricing and risks along the way. We walked out with meds and a puppy that was well on her way to …

Wonderful, friendly, courteous, caring staff, great facility, spacious waiting room. Dr. Swansey called the next day as a followup after my Boston Terrier had some shots.

I have been a customer of Anderson Mill Animal Clinic for over 20 years. That alone should tell you the trust I have in them. The staff is knowledgeable, caring and compassionate in all they do. I would highly recommend trusting your fur babies with their care. Kudos & hugs to Anderson Mill animal clinic!

I've been taking my dog here for about 1 year now and I love it! They are very efficient and knowledgeable. Everyone we have met with has been great with my dog and helped calm her nerves (she gets a little nervous at the vet). I highly recommend taking your pets here.

When I first moved to Austin, I tried 2 other Vet clinics before finding Anderson Mill. Hopefully this will help others avoid looking any further. Everyone! at Anderson Mill is Tops and we all love them for caring for us.

The staff members are great!