THRIVE Affordable Vet Care - Austin North Austin, Texas

They lied about the cost of the visit. They quoted me a price of $38 for an exam to determine if my pet needs a dental (she does). She recently had her yearly exam at another vet and I gave them her records. When I arrived at the appointment, I was told they increased their prices. Now my "affordable" appt is $47. Oopsie! Sorry we didn't tell you! I asked if they could at least cut my dog's nails since I'm paying extra? Nope. But you can pay $20 for that. "Affordable Vet Care?" BS. My "expensive" boutique vet in south Austin charges just as much -- if not less -- than you. They charge $10 for a nail trim. Never going back and do not recommend.

Always willing to help. I take all my pets there.

Care was really quick and my dog was not anxious about the workers as they were super friendly! Medicines and vaccines are also cheap

Dr. Jones and Kamryn, one of the Vet Techs, were professional, courteous and personable. They made an effort to get to know me and my two dogs. They were upfront about options and pricing - which is greatly appreciated when you’ve been to other clinics who may charge you fees for things you didn’t know about. I left with a feeling of satisfaction because my pets are in good hands at Thrive. Thank you, Dr. Jones and Kamryn!

Help is short everywhere, at least they were with me. Store is good, Vet however, not at all.

Love this place. They're reasonably priced and very friendly.

Fantastic Vet!!! Very helpful and wonderful prices.

I can't say anything about the actual dr but the front desk girl was very rude and disrespectful. I would not go back just because of her attitude.

You need this for your pets.

LugNut loves the staff and always excited to go there.. see you on Monday

I called ahead to let them know that I was running 5 minutes late as a courtesy due to me not being able to find my puppy’s leash. They then told me that if I was any later than 5 minutes that the appointment was cancelled. Due to Austin traffic, I didn’t want to show up and have them deny services due to being a minute or two past the 5 minutes. This was my last set of vaccines for my puppy and when I tried to reschedule, they didn’t were booked for the rest of the month and that they couldn’t book for the next month due to them not having vets lined up. The last set of vaccines are time sensitive and apparently, if I didn’t reschedule soon that would mean that I would have to start the vaccine process all over agains. I was livid. They told us that we could go to a walk in and pay $45 plus the vaccines. All for being 5 minutes late. Not helpful, not accommodating, and apparently not organized either. I’m sorry, but they couldn’t have been more obvious in that they are just trying to get money out of you.

Thrive can be busy but helped me when I had a lot of questions and was able to get me the next available appointment

Great service and great communication.

TL;DR- I love my dog too much to take her to this office again. Also, dental cleaning quote I got was $400- for a healthy young small dog with no dental issues. There are cheaper/better options in Northwest Austin. I have brought my dog, Koda, here for shots in the past. I brought her in for her scheduled dental cleaning and shared that she had thrown up and been coughing for a couple days. I brought her in so that they could take a look at her and see what could be going on. They said, "Shes OK, we will take her back for surgery" before even seeing her ( I was in the car calling to check-in) I said, "Well no, I am concerned about her respiratory system, she may be sick" and they said "she will be fine" .... So they were willing to put my dog under anesthesia knowing that I was concerned for her health at the time. They said if i was concerned then I should take her to a vet- wait- I thought this was the vet? I asked if the vet could see her and they said no, she doesnt have time-- but I had an dental surgery appt. How does she not have 10 minutes to check on my dog if I had a 2 hour appt? (My guess is that the $400 for surgery wasn't going to come in) So I had to take her elsewhere. On top of everything the front desk was very unprofessional and so was the vet I assume since it starts from the top. No one ever has an answer, they always have to ask someone else- yikes. Come to find out my dog had an esophageal issue and being put under anethesia could have been very dangerous. Thrive is now wanting to charge me another $40 for another dental consultation and told me the prices have gone "up". I had called the Thrive # TWICE and didnt get a call back from the Great Hills office. Must be understaffed- but I don't want my dog at an office that claims to be understaffed and is unresponsive. Sounds dangerous. I don't get how they keep that office going.

Really friendly attendants and Dr.

Dr. Parson was great! She was very upfront about costs and even worked with me to find the best price for meds. Appointment was quick, communication was thorough, and everyone was so kind to my two crazy corgis.

Easy, reasonable vet. My cats hate riding in the car and are always so anxious by the time they get to the vet. They do an awesome on of calming my cats down and giving them a thorough exam.

Very kind people and took great care of my cat after checking him over! They were very informative about other medications I should be aware of with my cat that may be helpful and other care tips. They really care about their patients and are very kind!

They draw you into signing up for memberships, but then everyone has a membership and you can't get your pet in for a medical problem less than a month out on an appointment. What's the point of having a membership if it's impossible to get your pet seen for a problem? It's a monthly payment for nothing.

I had to take both of my cats in for their annual oil change and lube job. This vet does mainly wellness care. They are good and efficient at what the do. My cats are a 9 year old girl and 14 year old elder gentleman. In this case, after checking then, the vet came and suggested some blood work for the boy. They also provided the annual shots.

They saved my babies life. Very grateful. Came in for a possible pyometra and was able to get her in for immediate surgery. A little over week later and she completely back to normal. Thank you so much Thrive.

This location is superb. They follow through on call backs and commitments. So grateful to have another option. Vet and Tech are fantastic and provide excellent customer service as well.

Dr. Keegan was excellent the staff was great will be using Thrive for my three dogs

This is the only place I trust with all 6 of my dogs

I was 7 mins late to my appointment for a wellness check. I was then told that I missed half of the appointment and that I would have to wait as a walk in for 30mins-2hours. I am fully aware that I was late, but no where on my confirmation email does it say anything about having to reschedule or that I would lose my appointment slot for being late. Oh well! Save your time and save your money, Emancipet is a lot cheaper and they were able to get me in as a walk-in for no more than 30 mins wait time! ????

Ok for routine stuff like meds and shots but at least in Austin they're overbooked and can't be used if your pet is actually sick and needs to see a vet in the next couple of days.

I had a terrible experience trying to reach someone on the phone from my doctor'soffice. I was redirected to their general call center and the person couldn't even tell me the check in instructions. When Ii asked to speak to a person at the office they hung up on me. Really terrible customer service and will look for another veterinarian.

Super friendly staff, they were able to fit my Olive in same day after a slightly traumatic experience at Emancipet. They were so sweet to me and my baby, quick and efficient! 10 outta 10 would recommend!

Staff and Dr are excellent, and wonderful with our Sweet Jessie!

They are more expensive than my old Veterinary. They do take care of the animals pretty well which is why they get 3 stars. The customer service on the phone and in person could be better. Waiting for a call back from them takes longer than it should. Oh and NEVER spend the price they have you pay for spay/neuter... A lot of other places do it for WAY less than here.