Spicewood Springs Animal Hospital Austin, Texas

243 reviews

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Reviews: Spicewood Springs Animal Hospital (Austin)

All reviews (243)

Yelp (77)

Google (166)

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Irene Heitsch

2 years ago

Cat had an injured leg, they were able to see her the same day. Office is very clean and quiet. Tech was skilled at handling the cat. Dr. Tran questioned me, observed the cat, gave a couple treatment options and the cat is doing much better

Charlie S

2 years ago

Just a great all around place, people are very nice, it's super clean, everyone s a professional, and having it cat only is huge. They made the whole thing painless.

Alyssa Russell

2 years ago

I took my kitty Luna to the Spicewood Springs cat hospital and they did such a wonderful job! Very sweet and loving workers who know how to care for cats

Gloria Alejandra Diaz Otero

2 years ago

Best place ! I took my puppy since he was 9 weeks , and they care so much about him , they gave him a little hoodie and explain everything that we needed to know about the shots. They are so friendly. We will take our puppy to this place again !

Arlene Pileggi

2 years ago

Beautiful cat sanctuary:). Amazing and caring staff. Very helpful and knowledgable.

Alex Garnes

2 years ago

I’ve been taking my boy here since my last place fell apart, maybe 2.5 years ago. I’ve been very happy with them. The staff are friendly, their system works, and they treat my boy like family. I highly recommend Spicewood Springs Animal Hospital to anyone looking for a new vet practice.

Patricia Pierce

2 years ago

It was time for my dog Sparky’s annual and shots. The staff is courteous and enthusiastic and the vet herself was kind and professional. They even helped me stay within budget. I’m glad they are the ones I’ve entrusted with dog’s healthcare.

AW Wang

2 years ago

I've been taking my cats to Dr. Benaryeh for 10 years now. He is always very patient and explains all questions/concerns I have plus more. Fantastic facility/Vet. Can't recommend more!!!

Bonni Erizo

2 years ago

Very kind and caring! Dr. B is the best.

Chris & Tracy M

2 years ago

It was our new puppy's first visit to the veterinarian. She was not nervous at all, and the technicians and Dr. Wong were all great with her. We chose Spicewood Springs Animal Hospital from a personal recommendation, and are very happy with our choice.

Karina Duran

2 years ago

Super prompt and attentive staff but most importantly friendly and loving ! They took us in for an emergency on a busy Saturday .they we’re super sweet with my baby. Would highly recommend

Susie Johnson

2 years ago

Beautiful new cat hospital at Mesa and Spicewood Springs. Very nice staff, immaculate rooms, very gentle with my calico Gigi. I got the blood test results the next day! No other non-cat animals around to scare your kitty. We were there on their first day open. I recommend them to all cat owners!!????????

Will Holbrook

2 years ago

Highly recommend! Very kind and attentive staff. We brought them three previously stray cats that we have adopted, including two one month old kittens, and they took great care of our kitties and were very generous with their time with us and their explanation of everything that needed to be done. The entire experience was above our expectations from the moment we walked in the door, looks like we've got a permanent vet for the new cats!

Rhea Russell

2 years ago

Awesome service and friendly staff.

B G

2 years ago

We simply love this place and completely trust the doctors here. Our doctor is Dr Bates and she is absolutely the best. We have been visiting her for our pets needs for more than 10 years and have never been disappointed. Our 10 year old dog had an emergency surgery on the week of the winter storm in February of this year. The power went out in the middle of her surgery. It started snowing on top of that leaving us unable to pick up our dog that day. I was so worried and we were so surprised when Dr Benaryeh showed up at our door that evening with Bonny all wrapped up in his arms. They managed to complete her surgery with back up generator and he took the effort of finding our address and driving in the snow just so Bonny could be with us. I think that itself speaks volumes on their level of dedication and love towards pets. We are indeed grateful for having them so close and being there for us. Thank you!

Casey W

2 years ago

I’m sad that we can’t go in yet with our fur babies but I felt like the staff was doing a good job handling my cats (one is aggressive). My girls are new patients, just transferred from an out of state clinic. The spicewood springs office called and got all their records sent over and the doctor reviewed them before giving me a call. I had appointments with two diffident doctors and both women were very kind and thoughtful. I feel comfortable bringing my girls back.

James McNguyen

2 years ago

Dr Sarah Crawford is always very attentive, thorough, and friendly. She always takes the time to connect with my dogs with a soothing voice and gentle touch before, during, and after the exams. She is clear about treatment options. The clinic is fully staffed with friendly people and is always very clean. They offer great clinic hours and do a great job of staying on schedule. I very highly recommend!

MJ Erengil

2 years ago

Could not recommend more highly. All staff are personable and knowledgeable and welcoming; the sense of teamwork is evident. Best of all, Drs. spend quality time to discuss diagnosis/prognosis, and ensure we're aware of all options available. In my lifetime as a pet owner, I've found this practice to be a standout for exceptional quality of care.

MrRusalsmith

2 years ago

The staff was friendly and knowledgeable about our cat's health issues. We will definitely bring our other cats to their office from now on.

Monika B

2 years ago

We haven't been patients here very long, and I know the pandemic has been very difficult for everyone. However, I was really disappointed in a recent interaction here and we are moving vets because of it. Our cat had an appointment that happened to fall on the same day as our moving day. In blazing heat, I loaded her and our four kids into the car and made the trek to the clinic, which is across town from us. An accident on 183 brought us to a standstill, so I texted the clinic to let them know we'd be late--got a reply saying fine, let us know when you're here. When we arrived twelve minutes late, we were told we'd have to be a work-in. Fine, at that point I'd agree to almost anything rather than having made a pointless trip. A few minutes later, they called me back to tell me that our appointment cost was $70 (I think that's right) but our "work-in fee" would be an additional $110, and "was that okay". Um, no, NOT OKAY. Even after re-explaining that their system told me it would be fine AND the difficulties I was having getting there, the person who answered the phone just said, "sorry..." and just sat there. I let him know we'd be changing practices and hung up the phone. We'd been commuting to SS because people rate it so highly, but since all anyone sees right now is their pet being carried inside any clinic, to be given no leeway on one late appointment just blew the "customer experience" score entirely.

Sarah

2 years ago

This clinic has no idea what they are doing. My dog of 14 years was very sick with a heart condition for a long time and a month before she died of congestive heart failure they gave her a “clean bill of health” changed vets immediately to Lakeway Veterinary Clinic and have never been happier. I would never recommend anybody to this clinic for complete lack of “ care”. In response to your questioning me as a client of yours, that’s even worse, I had been seeing you all for 14 years. Great place, obviously they “care” about their clientele enough to give crass responses to legitimate bad reviews. The name you will have on file is Suzanne Cowper, this is not a fake review.

Mim Luetje

2 years ago

Dr. Benaryeh and the whole team at SSAH are professional and provide quality care to our dog. Questions and calls are answered in a timely manner. We ????% endorse this practice.

Laurie Pineda

2 years ago

Very caring vet, who takes the time to explain dog issues. Staff also seems nice. Prices are very fair and staff tries very hard to help.

Charley M

2 years ago

Great staff. Show care and concern for pets.

Robin Crocker

2 years ago

They really took care of Max, the cutest dog since dogs.

Mariana Tutuianu

2 years ago

My dog needed immediate treatment and although I was a new client and the clinic was fully booked, Dr. Goldenberg and the staff were able to accommodate my little dog into their busy schedule. I want to thank Dr. Goldenberg for her help in treating my little dog. For a long time I didn't know how to help my dog and the two previous veterinarians I had didn't care about my pet's health, but Dr. Goldenberg was able to very quickly diagnose her and give her the right treatment. My dog is already doing much better. Thank so, so much!

Caroline Holden

2 years ago

We have been taking our dogs to Spicewood Springs Animal Hospital for years, and even though we now live in South Austin we still make the trek up north. I am always impressed with their quality of treatment, the genuine care that the doctors and staff has for our pets, and the transparency with payments and treatment options. We have tried a number of other vets and Spicewood is hands-down our go-to. Here's a pic of our pups after their last visit, which we had to schedule at the very last minute since they'd eaten some grapes! We were able to be seen immediately and now they are good as new. We had tried calling a vet closer to us, and they gave us the run-around and told us they wouldn't be able to see us for the next couple of days. Poison acts fast! So happy to return to Spicewood. We and the pups thank you!

Allison Attal

2 years ago

Been my vet for over 10 years. Save my dog’s life more than once! ????????

Thomas Cameron

2 years ago

They've taken fantastic care of our pets for two decades. I wouldn't trade them for the world.

Yvonne Nacu

2 years ago

I have taken my dogs to Dr.Benaryeh since 2001. He is an consciousness and through Veterinarian and treats my animals as if they were his. pets. He is always willing to take the necessary time with each patient and theri family. The is just the best!!

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Spicewood Springs Animal Hospital, Texas, Austin

4606 Spicewood Springs Rd

Business Hours

Monday

7 AM - 8 PM

Tuesday

7 AM - 8 PM

Wednesday

7 AM - 8 PM

Thursday

7 AM - 8 PM

Friday

7 AM - 6 PM

Saturday

8 AM - 1 PM

Sunday

9 AM - 11 AM

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