Four Paws @ Four Points Austin, Texas

Staff was friendly and vet/vet techs were knowledgeable and up front about treatment for my 2 dogs. Not a big facility but I trust them with care for my pets any day

I have been a client here for a year. I came in first as a new client during the pandemic and was happy with my experience. Today was a different story, my dog Sage is a 33 pound chihuahua mix/rescue from the shelter and was scared of the tech, Deanna, coming towards her to pick her up. After successfully picking up Sage, Deanna almost dropped her off the table twice during the visit where my dog was merely shaking and not showing any further signs of aggression, just fear. Sage frequents all places with children, dogs, and humans and has never shown aggression. She even has a dog walker who enters the house unannounced weekly with no issues. After the appointment I overheard the staff being entirely unprofessional and stating my dog is not safe to be around my child (I am currently pregnant) and I should be worried about her with my baby. I didn’t know you could determine that without being an animal behaviorist and it only being a 5 minute clinical introduction. I also had an open balance I was unaware of, which I happily paid since finances are absolutely not an issue. I would rather pay all the money in the world for good treatment of my dog and myself which is my I will not be taking my dog back to this clinic. If you are looking for compassion, you should definitely consider different options along 620/in Austin. There are many that show much more professionalism and care towards all types of dogs and clients.

Not taking clients, regardless of pets condition. Yuck

Loving people here!! Great place to take your pets

I love this place, they have taken care of my cats for over a year now. I am always able to call in and ask any question. I have never felt rushed or like I am in the way. The doctors are attentive and personable. They handle your fur family with care and compassion. I highly recommend this place for your pet health needs.

I've taken my dogs here for the last 7 years or so. They've taken amazing care of my girls. Some vet clinics won't allow you to fill prescriptions outside of their clinic (like 1800 pet meds). I always want to support this clinic when I can but sometimes if the medications expensive I have to find another way and I'm so happy that they're willing to work with me Definitely worth bringing your babies to. :)

The entire staff at Four Paws at Four Points is tremendous. They are so caring and you know your pet is getting the best care possible. We couldn't be happier with their services!

The person making my pizza was surprisingly rude and unfriendly. The bathroom looked unattended to and was dirty, I felt grossed out using the bathroom. The drink area looked as though it had not been cleaned in a while. I most likely will not be returning to eat here again.

Over my dogs 12 years I have used FOUR paws at FOUR points receiving reliable, caring, honest service. They showed concern for the long term care of my dog Rosie as I never felt they viewed my dog in a transactional manner. There were many occasions I took them my dog for treatment and days later I would call up (sometimes multiple times) seeking follow on advise. They provided that advise with no mention of fees or appointment required. At times the actual Vet would get on the phone to provide advise directly, the vet was obviously putting my pet before his monetary bottom line. When my dog developed cancer I appreciated their honest straight forward approach. Instead of dragging us into unnecessary tests and temporary treatments for an incurable situation they laid out options to minimize my dogs pain and retain remaining quality of life. Four Paws at Four points in my many experiences has been a great long term Vet.

This is a great vet they have always taken expert care of our dogs.

I've gone there for 14 years. Love the staff and Dr.s

A great staff that go out of their way to help

I would like to call all of the employees her my extended family. They have been so very caring, empathetic, professional and overall fantastic! We have been coming here for years and this will always be our Vet. Thank you again for being compassionate during difficult times and happy times.

Love out experience here everytime. The staff takes wonderful care with our dog, who isn't always the easiest patient. They are thorough and truly care about the animals. The doctors explain things clearly and always answer any questions we have happily. They also follow up later just to make sure our Harvey is doing well. Great people and animal lovers. Bring your fur babies here

Even though they always seem like they have a fully packed patient schedule, they still somehow manage to schedule us in same-day when it is urgent and within a couple of days when it is a routine appointment. They also ask if anything else is going on and are happy to take a look and make sure our pup is fully taken care of when they leave. Curbside appointments are super easy and quick. They never try to push unnecessary treatments/medication to squeeze more money out of you, which has not been the case in my experience at other clinics in the area.

I have always had a positive experience here. I recently had to euthanize my dog and they were so kind and patience. They even donated to am organization in his honor.

Great Vet! Moved to manor and still make the drive to return to Four Paws. Can usually get you in next day. Highly recommend this vet!

The doctors are great. The staff is very professional and personable. I love this place. My cat has been here a few times and we have always had a positive experience.

Staff is always so friendly and knowledgeable. Doctors are constantly checkkng up on your fur baby after a visit. Love Four Paws and they will continue yo be my number one.????

Took good care of my old Cat. He's much happier now.

This place leaves me speechless everytime I come. They truly care about my sweet pets and always make Jess feel special when she comes! When they brought her to me yesterday, she had on a cute little rainbow paw bandana! So sweet!! ???????????????? I would recommend them to anyone! Jessie literally jumps up and down when I bring her here. Amazing!

Great service, kind of pricey tho....

Staff is very friendly, honest and knowledgeable

My trusted veterinarians for over 10 years. Great doctors and staff.

There is no genuine care for pets their overall goal is to rack up a bill. I gave them several tries with my dog for an ear infection that came back multiple times and a bill of $200+ each try. Last attempt I called and demanded something change or at least a free examination, I was told they could refill a prescription for allergey medicine that would run $70 for a months without even looking/evaluating my poor dogs situation. Save yourself time and money and find someone who genuinely cares for animals not just a check.

Nice place. Good Vet services. They have boarding but it’s not their focus - more for adjunct care.

Best customer service I have ever received at a vet.

Four Paws is absolutely amazing, caring, professional and responsive. My dog is treated like family to them. They truly care!

The staff are great and they have taken great care of our dogs for years. With covid19 they have curbside service where they come to your car and take your pet inside then bring them back to your car when done.

I take my babies Dea and Leonidas here all the time. Service is wonderful. I love the staff and they have been so kind and considerate in understanding my situation with my animals and myself. Thanks guys!