Austin Vet Care at Central Park Austin, Texas

Kinda expensive but the care is good

Can never get my dog in for a walk in nail trimming even though I pay a monthly membership.

The vet and vet tech were really nice and provided a lot of suggestions and ideas for my cat who is terrified of everything. Expensive visit though.

Booked an appointment which took forever because they wanted to know irrelevant details like when I said my golden retriever was gold they asked completely gold? Booked the appointment for 2 then they confirmed it was at noon. I corrected them and when I got there at 2 they said it was for 230. After waiting in the exam room for a long time they cleaned the wound and charged me $280

I took my resident dog, Cece (10 yr old Chihuahua), and our brand new adopted kitten, Spinky (American Shorthair), to Austin Vet Care @ the Central Park location for wellness exams to establish care. The entire experience was so great! There was an easy, quick, and safe remote check-in procedure and we were brought back to the exam room quickly! They offered a joint appointment for my girls which was super convenient but more importantly, very cute! ;) The vet tech was friendly and efficient. She ran through each of my pet's full exam ledger before administering any of the tests or treatments which I appreciated. I'm always a little worried about surprisingly high bills at check-out and it was so good to get a complete view of my cost toward the beginning. The vet came in to examine each of my cuties and administer their vaccines. She was kind and so warm to Cece and Spinx who were subsequently total troopers for their shots. I left with a heartworm scrip for Cece and preventative care for Spinky + 2 clean bills of health for both pets for far less than I anticipated spending. (Around $200) I also registered Cece for their HealthyPet + wellness plan since she's older and typically needs more ad-hoc office visits. The whole experience was quick, inexpensive, and reassuring! I'm glad that my girls are established patients there now. TLDR; Going to Austin Vet Care (Central Park) was quick, inexpensive, and reassuring! I'm glad that my furry girls are established patients there now.

They are extremely expensive and like to suggest a lot of diagnostics and testing. My dog had a fatty mass, and they quoted me for a growth removal for $1,800-2,000. The surgery center quoted and did it for $800. I also had a 3rd vet give me a quote for less than $850. Separately, I spent a lot of money on other tests that the Dr. scared me into doing (said my dog could have a major disease). The tests were "inconclusive" and I had the option of running even more, expensive tests to rule things out. After getting a 2nd opinion, I was told my dog had no problems and that the tests were unnecessary. I spoke to a couple of others that have had the same experience here and have since moved to another vet.

Brought my cat in previously for a UTI/crystals issue, due to Covid I wasn’t able to be in the room or see the doctor in person, so good communication and responsiveness goes such a long way. Finally was able to meet Dr. Lamkin in person on the last visit. She is warm, knowledgeable, and was willing to walk me through the issues, how they occur, and best modes of treatment. I feel very trusting of her, and would recommend her clinic to anyone looking to cultivate quality relationship with their pet’s veterinarian.

Great place. They were able to see my dog same day to treat a stomach bug.. very professional. Awesome vet. Highly recommend.

I've only ever had good experiences - even with covid changing the protocols, the staff has been responsive and communicated well always. I would feel confident suggesting them to a friend.

This is one of the few vets I can rely on for quality care on emergency notice. They’re a little pricier, but I think the cost is well worth it for the timeliness of care as well as the quality. They’ve seen my cats a few times, and the techs and doctors really care about each pet they see. It’s convenient that there is also a hospital a block away that they can send pets to if their condition requires more extensive care. I’m grateful to have a business like this available for pet care!

Wonderful staff. Dr Gwen is the greatest. She has worked with me to help my little dog. Everyone there are so compassionate and caring. Recommend highly.

I own a hyper german shepherd puppy. Our previous vet would always complain that I should train him and other things. I would tell them I do, and then show them that he listens to me, just gets anxious when I am not able to be in the room and doesn't listen to other people. This always made me feel bad. Well we had to go someplace else and Austin Vet Care was where I chose. Same hyper dog, same listening issues. The difference was they said "aww he is such a sweet baby" and did not try to belittle me just out of what they say during that day. And my dog wasn't magically better behaved here, they just understood that the vet is a stressfull place and did not automatically assume that I am not handling my animal properly.

great service, detail oriented, and considerate.

I took my two cats for routine check-ups. Dr. Lamkin called me after their check-ups to give me a detailed run-down of what she found. She was very kind and engaged which I appreciate a lot because many vets (and doctors) usually only spend 2 minutes explaining things. The whole process was super transparent so that I could make informed decisions in terms of budget and necessary procedures. The time efficiency is also appreciated. I recommend this clinic and I'm coming back.

Very friendly, caring and helpful!

This company is very responsive which is why I took my 8 month old puppy here. My dog had woken up sick without an appetite and an eye infection. I was able to get him in the same morning and my puppy was treated for the eye infection and also did some bloodwork. It was toward the higher end price wise but since I just needed to bring him in to be seen and have insurance I wasn’t worried about the cost. What was more important was that later my puppy had a turn for the worst and I had to bring him to an emergency center. We took his temp at home and it was 103 and at the emergency room it was 103.5 degrees. Austin Vet Care did not mention his fever and when I called in to mention he seemed worse after coming home they told me to take him to the ER. The staff was very friendly and personable and did a good job explaining everything, but looking back it seems like I should have been told to bring him to the ER immediately. I assume it was unintentional but it feels like the clinic “treated” my dog in order to get money out of me while not discussing his fever and missing other symptoms that Central TX found within minutes. He ended up being diagnosed with meningitis, a serious illness. The good news is Central was able to treat my dog and he is on the road to recovery after 3 days there. Bringing him to Austin Vet Care was a waste of time that could have ended my puppy’s life. This isn’t about money and luckily I have pet insurance that will cover the visit to Austin Vet Care and the ER. But just be aware that the prices at Austin Vet Care are extreme. Some are just around $100-200 more, for example the same bloodwork my puppy got in Boston for $200 was $350 there. But the GI panel my puppy got, which would be $300 in Boston due to shipping to A&M and $150 at Central was quoted at $700 at Austin Vet Care. I would avoid this place if you can and if you think your pet needs proper care beyond routine wellness definitely go elsewhere.

We moved here a little over a year go from another vet office & have seen Dr Gwinn. Good vibes from her and she’s into letting you know the details if you ask.

Truly accurate diagnostic !!! We were pretty worried about our dog , so we took her there . It was night and day when she came out of the visit : she was herself again , she hadn't been eating and drinking water for two days and throwing up. We got home and she went straight to fill her up , and happy once more !!! Followed the treatment and that was it !!! They got my confidence and trust on the very first visit to them !!!

I have had such good experience bringing my fur babies here. I am a very obsessive pet owner and often feel overly anxious when my babies aren't acting like themselves. But every time I have brought them in, the doctors and staff have been extremely kind, patient, responsive and supportive. One of my cats was recently diagnosed by their clinic with hyperthyroidism and his vet, Dr. Cotnam, was so helpful and responsive in his treatment of Momo. He explained the diagnosis clearly and effectively, answering my long list of questions with sympathy and compassion. He also took his time to called around to find Momo a specialist for treatment; and he got back to me in the same day! This is a great clinic with great people; I highly recommend them.

Really disappointed because the ladies there were so nice. My puppy went in for diarrhea and I left with a bill for over $200. I understand with covid, that they need to take precautions so I was not able to see the extent of the examination. They prescribed meds that were supposed to help by firming stool, only to make his situation worse. They also wanted to run a test for any parasites so they needed a stool sample (that I would have to collect at home and bring back to them myself) I did not receive a call or email with results for over a week. I had to call myself only to learn that they had the results, but no one reached out. When explaining the reason for the medications prescribed, they did not seem to be consistent or really necessary but of course for my puppy, I trusted the professionals. I now understand the reason for low ratings. The visit that was supposed to help my puppy turned out to be a huge inconvenience and I'm extremely disappointed. Now to find a vet that can actually help my puppy now that his situation is worse.

Everyone at Austin Vet Care is always SO nice! My cat is very nervous and hates strangers, but they always are so kind and caring. I took him in for a wellness check, they explained everything so well, including the prices. They were quick to get our appointment going, and we were in and out under an hour. Thank you to everyone there for keeping my boy healthy and happy!

Dr. Cotnam is always amazing!!

I found Austin Vet Care at Central Park when my cat was acting unusually on a Saturday morning. The vet I had been using flat refused to squeeze him to see if it was anything to worry about even though they were open that day. So I googled the nearest 24 hr clinic and called them. He ended up needing to stay over night due to an upper respiratory infection and dehydration. AVCCP made sure I understood his treatment plan, tests needed, and associated costs before they did anything. They also kept me posted throughout the day and called at 6am on Sunday morning to tell me how he’d done through the night. I must have spoken to at least 4 or 5 different people over the course of that day, including the doctors, and they were all professional, thorough, and caring. This is now my regular vet. I see no reason to go anywhere else. Also, my cat seems to like them. ????

Got appointment next day. Minimal wait time. Consultation wit Vet. on phone. Took pet to door. After exam pet was brought out to my car. All went very smoothly.

We received incredible care from Austin Vet care! They were very quick to get our dog back. They assessed him and got our test results back quickly. They called with great updates and had a comprehensive and flexible plan that worked for us. Unlike a lot of these reviews we did not think they were overpriced at all, Especially for the level of care they gave our dog.

Our dog Cinder recently gave us a big scare after developing a volvulus requiring emergency surgery after hours. Dr. Hartmann and her team handled myself and my husband with such kindness as we navigated the situation amongst many tears. I will forever be grateful for this clinic and the fact that they saved our pups life.

I brought my pet in last week on Sunday night after my normal vet was closed for an eye issue. While other emergency vets had a 6-8 hour wait, austin vet care was able to get us in in about 1.5 hours. All of the staff were friendly and professional.

Oh my goodness everyone at Austin Vet Care was amazing! The Doctors, and Vet Techs took such good care of one of our kitty babies. They seemed to really love and care for him as their own. Thank you all so much for taking care of our sweet Flower. We are so happy to have him back home getting back to being playful, happy, and healthy.

Rude and don't care about their clients. Called in for an emergency and said it was a no wait then I get there saying going through shift change and now the wait is 2 hours- Stay away

Everyone was very friendly and concerned about my pet when I checked in. They were patient and understanding with the situation. I do wish that the doctor had called and spoken to me and not his technician.