148 reviews
All reviews (148)
Yelp (94)
Google (54)
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Josh Clark
2 years ago
Very disappointed in this service and the owner. We were gone for ~10 days and had 4 different cat sitters in our home. To add to that, we arrived home to find the front door unlocked and our cat locked out of his room. Unreal. We got in touch with the owner and they said they’d give us a call the following week. I was astonished that nobody wanted to help take care of the issue in the moment. I recommend going with another service. Update — yes I was irate because someone left my front door unlocked… who wouldn’t be?
Tyler Maurey
2 years ago
Austin cat sitters has been so good to our cats when we leave town. I know I can count on them! I love how they give a detailed cat report when they visit, they also take pictures of the fur babies! Highly recommended
Jacquelyn Peterson
2 years ago
Austin Cat Sitters has been a gem since we found their service. We love the photos and reports they send at the end of each visit, it puts our minds at ease knowing our kitty is in good and caring hands :) the team is super responsive and accommodating, they have adjusted to our changes of plans and answered any questions we have. I couldn’t be more grateful for their help and hard work - if you are looking for a cat sitter I could not recommend them enough!
Julia F
2 years ago
Austin Cat Sitters took great care of both my cat and me while I was out of town. I say they took care of me because they sent lovely, well-written emails with sweet photos of the cat every single day. It really put my mind at ease knowing that they were here to care for her. Thank y'all!
Ryker Register
2 years ago
Wonder staff, great prices, and easy booking! I went out of the country for a trip and they took great care of my cats. I really enjoy using their app to manage payments, scheduling, and seeing their notes from the visits. The manager was super helpful when an issue came up and it was resolved immediately, i would highly recommend these guys!
Devan Dupre
3 years ago
This was my first time using a cat sitter service and I was so impressed! The sitters (shoutout to Eryn) took such great care of my senior cat and sent detailed updates. I am so relieved to have found this service so that I can travel without stress again. ????
Beth Culver
3 years ago
Peace of mind for when you're away. I've been using Austin Cat Sitters for a few years and can't imagine using an alternative at this point. The email updates they provide are so helpful with pictures of the kitties, documenting each thing they do including feeding, playtime, litter cleaning, taking out the trash, and even locking up. They provide cute observations about the cats and follow all the finicky directions us cat parents provide. One trip they noticed our fridge ice maker was leaking so their main office called us. Luckily it was just a tripped breaker, but we appreciated they both noticed and took the extra step to contact us by phone. So grateful they helped save our floors and we now turn off and empty the ice maker when we're leaving. All around great service that really knows about cats!
Joseph Kokenge
3 years ago
I let them take care of my cat and I would pay them to do it again. In my world, there is no higher recommendation than that. It's a binary "all or nothing" type review. As for the details: these folks are amazing. After you log-in and sign-up, one of the managers will call you for a "meet and greet" type thing to go over your cats care details and just to talk things over. I really appreciated that. When the sitter goes to your house, they send you a message in the mobile app/email that details how the visit went and also a few pics of your baby either snuggling or hissing or, in my cat's case, both. I appreciated the pics and the updates. My first use of these folks was kinda "worky" from my end, i.e. some details for my trip changed and I had to cancel a few visits and they were super patient with me. Look, I'm sure you love your cat as much as or more than I do. I get it. You want him or her to be safe and snug and cared for when you're gone. Call these people to look after your cat. It's as a simple as that. I recommend them with the full force of my love for my cat.
Gabrielle Houze
3 years ago
WOW I am blown away at how great this service is! I typically board my cats when I'm out of town but after seeing how well this went I'm sticking to Austin Cat Sitters. So professional, incredibly thorough, and just quality of care was really impressive. HIGHLY recommend!
Breanna Bratton
3 years ago
I just wanted to say that this place is amazing! We went on a 4 day trip recently and I am so glad we chose Austin Cat Sitters. They sent detailed reports everyday and let us know how our kitties were doing. They even sent us pictures of the cats, their bowls, water fountain and cat litter! We really did feel reassured about who was looking after our kitties! Highly recommended!
Marelle Paas-O'Brock
3 years ago
I cannot recommend Austin Cat Sitters enough! It's probably the only service/company that I trust 100%. We have been using their services since 2019 and we have had nothing but positive experiences. We recently went on a 2.5-week trip with an 8-hour time difference, and our cat Elsa started having some tummy issues right before we left. We were anxious about the trip and super worried about her, but the cat sitters' reports made us feel relaxed and we were even able to ask a few additional questions about her health. I should also mention that Elsa had a pretty awful #2 accident on the white carpet and one of the sweet cat sitters cleaned it up (sorry & thank you, Alison!) Most of the visits were done by Ally and she is a true chin scratch wizard - we could see from the pictures that Elsa was relaxed and happy. When we got back 2.5 weeks later Elsa was doing very well and her litter box and bowls were cleaner than they are when we're home! Another great experience, thank you!
Alex Love
3 years ago
This was the best thing ever. I went out of town and had to leave my cat. I haven’t ever left her for this long and I knew she would hate the kennel. This was the best service I have ever had. I loved the daily check ins on the app and being able to see how she was doing. The took pics of her and everything they were doing. I felt so comforted knowing she was taking care of. 10/10 recommend
Tine Beag
3 years ago
This service was a life saver. I have a terribly shy cat that does not travel well and is terrified of other people, but I had to go out of state for a few weeks. The cat sitter stopped by once a day to clean litter, food, and water. They always sent me a picture of my kitty hiding under the couch everyday they stopped by and my apartment was properly re-locked after each visit. Fantastic service that I would wholly trust to use again, if only I wasn't moving out of state.
Eko K.A. Owen
3 years ago
I was booking my second visit with Austin Cat Sitters and realized I never left a review, so here we go! I will say that I had never used pet sitting services until Austin Cat Sitters, but honestly my experience with them has been so wonderful that I don't plan on doing so long as I live in Austin. The rates are fair, the people they have working with them really seem to care about the kitties, and I love the fact that they take pictures to show me that my cats are safe, happy, and healthy. I'm a super anxious pet parent and hate to leave my kitties alone for even a day, but I fully trust Austin Cat Sitters to take care of them and their needs whenever I do have to leave for a night or even a week. Thanks Austin Cat Sitters!
Vickey Kosarek
3 years ago
I have been using Austin Cat Sitters for several months. They are always reliable, and take good care of my outside cats. They know them by name and always stop to give them attention and pets. I always know they will be well cared for when I am gone and truly appreciate their service. The pics and notes they send after each visit tell me all is fine on the home front. Thank you Austin Cat Sitters!!
Zach Fagerness
3 years ago
The perfect blend of awesome personal service and good technology
Erin Stenzel
4 years ago
Austin cat sitters is an amazing service for anyone who has needy cats (or if you just love them a lot). They have made it so that I never have to worry when I need to leave town and they are always reaponsive, helpful and dont make fun of …
Aiden Yang
4 years ago
Have used them for the last two trips I have taken. Excellent service. Really appreciate the quality and flexibility of care, the detailed reports and photos, and how quick the response time always is. Affordable way to take a vacation without worrying about your cats the whole time!
Amy Leidal
4 years ago
I had them come in to take care of my diabetic cat while out of town and they were amazing! Got an update every single time they stopped by with lots of pictures. Even my shy cat came out to see them and get a few scratches. Will use them again for all my vacations
Conner Fry
4 years ago
They are very thorough and they keep in touch, letting you know your pet and house are safe. I’ve been using them to take care of my two cats (one of them is a high maintenance diabetic) for close to a year now and I have no complaints. It’s well worth the reasonable price to have peace of mind while you’re away from the house.
Katie Lackey
4 years ago
Wonderful service. I love how they send photo and detailed updates. Highly recommend if you have trouble leaving your cats while you travel.
Katya Safford
4 years ago
I was traveling for 2 weeks, and had to figure out cat situation while I was away. To be honest, I was a bit nervous about this service at first. Both about having strangers in my home, and also because I was leaving the cat for 2 weeks alone Austin Cat Sitters exceeded all my expectations. Everything went super smooth! They were very responsive, did everything according to the schedule I left, and sent me TONS of pictures every day, which I really appreciated. I loved the daily reports they sent, and it also was very easy to get in contact with them when I needed. They also sent pictures of locking the door every time, so I knew the door is locked after they leave I am definitely going to use this service again and again when I'm out of town. And also will be recommending it to my friends who have cats when they ask me to cat sit :) 100% loved my experience with Austin Cat Sitters!
Kinga Kasprzyk
4 years ago
I was referred to Austin Cat Sitters by a colleague, and I would recommend them to any cat owners or anyone going out of town. They offer so many services so you can have peace of mind while away. Daily updates with detailed photos and a summary of the visit. What a great value for the price- I'd say their services are worth more than what they charge. I had two special requests that I messaged them about while away and they were quick to respond. Loved my experience.
Lana Sveda
4 years ago
I have used Austin Cat Sitters for 2.5 years and have never been disappointed. Whether is a longer vacation or a quick weekend get away, they have always been punctual, professional, and detailed with their care. I love the written updates and pictures they send with every visit. They have a great website/client portal. It's very easy to communicate, schedule visits, pay invoices (don't forget to tip!), etc. I do all of it from the app on my phone (super easy!). They are very quick to respond to any inquiries you send. One tip - If you're trying to book last minute, be less specific with the time of day you need the visit, if possible. For example, I only need one visit a day. While I prefer morning visits, I'll ask for anytime visits when they are busy or I'm asking later than I should have.
Laura Boss
4 years ago
We truly value each person who works with Austin Cat Sitters. We've worked with them several times over the last few years. They are patient, communicative, and caring. Travel is stressful, but knowing that that we can depend on them to take care of our fur child while we are away gives us peace of mind. I would HIGHLY reccomend this service to anyone looking for a cat sitter.
Lindsay Carroll
4 years ago
Austin Cat Sitters is an absolute god send. After having a terrible experience with a top rated sitter on Rover, we found Austin Cat Sitters and have been so happy with their level of care and attention. They go above and beyond to ensure …
Nick Broussard
4 years ago
It's almost impossible to say how wonderful this company is. I don't know what we'd do without them. The Sitters have been seeing our cat Pato for a few years now. Every time my wife and I go out of town we book them. They even check in on …
Tammy Lynn Gilmore
4 years ago
I love these people! They are so good with our fearful and frankly aggressive cat, Audrey. They are so accommodating and conscientious and helpful, always. I can’t say enough good things about them. I just hope they never get too busy to take care of Audrey when we’re gone!
Yokay
4 years ago
Austin Cat Sitters is an absolutely amazing company inside and out! I never have to worry about being away from my apartment or trying to haggle my friends or family into taking care of my kitty. Since my cat, Cheese, has had urinary issues in the past I keep him on a strict diet and try to monitor his activity as much as possible so leaving him has always been extra stressful but the elaborate reports and amazing pictures put me at ease. Every sitter is cordial and communicative, and the pictures show me Cheese absolutely adores them and has a blast while they're around! The services are very reasonably priced for the quality and peace of mind that you get. Definitely don't feel like I have to look any further!
Yvon Santos
4 years ago
I travel for work and I am picky of whom I allow in my home and the caring of my cats!!! I been using their service for a while and no complaints whatsoever!!! By far the best service in town, accommodating, professional, not expect & the attention to details is amazing!!! ???????????? Let’s not forget how caring they are with my kitties! Thank you for providing peace of mind when I am gone! Yvon
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Business Hours
Monday
7 AM - 8 PM
Tuesday
7 AM - 8 PM
Wednesday
7 AM - 8 PM
Thursday
7 AM - 8 PM
Friday
7 AM - 8 PM
Saturday
7 AM - 8 PM
Sunday
7 AM - 8 PM
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