ATX Animal Clinic Austin, Texas

257 reviews

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Reviews: ATX Animal Clinic (Austin)

All reviews (257)

Yelp (161)

Google (96)

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Drew Bee

2 years ago

This is by far the best vet I have ever taken my older kitty to since I moved to Texas years ago. Staff is so friendly and you can tell they genuinely care about the comfort and health of your pet. Their prices are reasonable and their service is fast but not rushed. Dr. Rob is so patient and always listens to my questions and concerns. As long as I am in Austin I will always bring my kitty here!

Milliche Moss

2 years ago

Took my puppy in for lame leg. Everyone on staff was so patient and loving and she was the calmest I'd ever seen her at a vet visit. He was spot on with his diagnosis and puppy was walking better the very next morning. We decided to switch to make them our primary vet's office.

Laura Quinn

2 years ago

I love ATX Animal Clinic! I have only had to go a handful of times as a new pet owner but they are always great about answering questions. Once I had written down the wrong appointment time and was sure I'd have to reschedule when I missed but they were able to squeeze me in! Not sure of everyone's title but the people who take your payment, the "nurses" who do the preliminary check in, and the vet that I met with were all nice and knowledgable as can be.

Lex G

2 years ago

We can never say enough great things about Dr. Rob and his amazing team! They've helped our cat Mikey through some tough times and helped us understand problems Mikey has with being an older cat (14). They always explain everything to us and give us plenty of options, I never really never feel pressured. Thank you for caring for Mikey!

Lori Cole

2 years ago

What a great place! A little pricey, but so worth the money. Very friendly and responsive. They seem to really care.

Vickie Bailey

2 years ago

Great veterinarian Dr Rob. My little Yorkie had surgery and he did a great job and she is recovering nicely. All the staff and techs there were super nice and helpful, which is appreciated at such a stressful time. Trusting your fur baby and companion is a big deal so I am glad to find Dr Rob.

Samantha Weite

2 years ago

Dr. Rob and his team have been providing amazing care and support to our cats, including one with multiple health issues, for about 3 years now. We've been through so much with our special needs cat during this time and we wouldn't have been able to help him stay well and stable for all this time without the care and support Dr. Rob has always provided. We're super appreciative of everything Dr. Rob and his staff have done to help us and our cats.

Zoran Simic

2 years ago

Went above and beyond to help my dog for a more than reasonable price. Will be recommending to everyone I know.

Teighlor Darr

2 years ago

Native Austinite and adoring dog mom here. We’ve been going to ATX Animal Clinic for years, long before Dr. Rob took over. We loved the vet who used to own the clinic (he retired), but we learned that Dr. Rob was just as talented, detail oriented and compassionate as his predecessor. Dr. Rob and his team are amazing. Our dogs are always excited to arrive there, probably because they’ve come to associate the clinic with various kinds of relief (and treats). These people truly care. They work so hard to treat all their patients like family. They know our dogs’ unique health challenges, personalities and idiosyncrasies. This is a wonderful place. You can trust them with your pet’s care.

Maureen Dorsen

2 years ago

This is sort of a mixed review. I felt like my dogs received good care, but I overheard some remarks by the vet technician about how my dogs were ugly pugs, they are actually Brussels Griffon, which the other vet tech tried to explain to no avail, and the comment was repeated. I had to decide then that I couldn't go back to this clinic when they employ such a judgmental and uninformed technician.

Audrey Sullivan

2 years ago

Rob is really awesome!! He always explains things and takes time to make my kitty cats feel comfortable. He also asks all the right questions and checks in on everything and not just the one issue or shot I came in for… super helpful cause I always forget something while I’m worrying about my pets ????

ALEJANDRINA WIGGINS

2 years ago

I'm a truck driver and recently moved home bad to Austin. This place was highly recommended from a local friend. They did not disappoint. They were super friendly and helpful. The doc even told me that all the tests I was asking for on my old man pup weren't necessary. I asked to proceed anyway since I wanted to have a complete baseline since he's almost 14, but I appreciated them trying to save me some money. She also understood that I'm on the road and can't always get in to pick up his meds so she gave ame extra to have on hand. I am supper appreciative of their understanding of my unique work situation and how accomadating they were.

BiBi

2 years ago

Dr. Rob is absolutely amazing!. Everyone here is so friendly and accommodating.

Robert McKim

2 years ago

Professional, helpful, Dr was very personable and staff efficient.

Frank

3 years ago

We absolutely love this clinic, the staff is all wonderful and professional. We had to make the difficult decision to put our 16 year old Petey Bear down today. We are so grateful for Dr. Rob and all his help. Also, his kind and helpful words were very much appreciated.

Bryan Ribas

3 years ago

This has been the best vet we have gone to. We are moving across town but we will continue to drive here for their great service.

Stephanie Rogers

3 years ago

I absolutely love this clinic and have really loved our experience with Dr. Robert. We had wonderful compassionate care, thorough explanations and help, and so much more when our cat started to suffer with kidney problems that lead to cancer. Dr. Robert and ATX Animal Clinic exceeded our expectations on what a vet and clinic provides through hard times when caring and losing a loved one. We can't wait to come back here with our next beautiful family member. We live across town and have no problem going out of the way to come back here. Definitely recommend!

sean witte

3 years ago

The best vet clinic in Austin! I was very impressed with the entire staff! Dr. Rob rocks, he was very thorough, efficient and patient with my pup.

Jerrod Weathers

3 years ago

The whole team at ATX Animal Clinic is professional and kind. We only went there for about a year before our 11 year old dog needed to be put to sleep due to cancer. They made a very difficult time better with their kindness and compassion. When we decide it’s time to bring home another pet we won’t hesitate to go back.

Eshea Cabrera

3 years ago

We took our dog Onyx in last week after reading all the great reviews. This is the 1st review I have ever left for a company, and well deserved! We rescued Onyx from Florida, he had terrible ear infections, he was skin and bones, and had skin issues. We've been to other vets for our other dog and we figured this vet would be the same.. Try to sell you products to treat a problem that never existed. BUT ATX was not that, they are amazing. They told us exactly what Onyx needed and a week later he is an entirely different dog. Sp, thank you ATX, you're all so amazing.

Haley Campbell

3 years ago

Dr. Rob and his staff are fantastic. My family recently adopted our first dog and we needed a new vet right after Austin went into its first lockdown. We were certain nobody could fit us in, but ATX Animal Clinic was ready and willing to help us immediately. Since then they've been an invaluable resource during a really tough time. Everybody on staff is professional and kind, and Dr. Rob always seems to have time to answer my questions and offer advice. I'm so happy we found them!

jill kohlin

3 years ago

Hurt my dogs leg and examine is a joke don't look at nothing

Diamond Rough

3 years ago

Remy Kofi was feeling sick,Found them on google and wasn’t disappointed on the expediency on getting him in & From the front of the office to the direct care & The Dr. were all professional, caring .Explained everything.Would definitely …

Brittany Bates

3 years ago

Dr Rob is awesome! I have been taking my puppy here since I got her and have always had a great experience. The staff is attentive and it feels like they really care. A few months ago my boyfriend's elderly dog became ill and we brought him to ATX Animal Clinic for a second opinion. Long story short, it was terminal and it would be the best for him to put him down. Even though we lost a family member that day, the experience was still good. I could tell Dr Rob was choked up when he gave us the news over the phone and I could tell how much research and thought he had put towards this before coming to the necessary conclusion. When we went back to the office, the team put us in one of the waiting rooms with a window, with the lights dim and a candle lit. They gave us candy to give Frank (so he could enjoy his last few minutes with us) and they gave us all the time we needed to be with him before the next step. The team put blankets down and made our last few minutes with him safe, cozy, and comfortable. They explained every step of the process and how the final bill would work. They even let us pay ahead of time so that we could leave as soon as we said goodbye to Frank. Saying goodbye to a pet is never easy, but the personal touches the staff provided made it so much easier.

Angel Huron

3 years ago

If you all are going to send collection notices to clients who have never even set foot in the building-when no prior attempt to collect on a debt that was surely paid YEARS prior has been made- then at least have the decency to call or …

Sol

3 years ago

Dr. Rob and his entire staff are a phenomenal team! Our two senior dogs have been patients of ATX Animal Clinic for a few years and they have always received top notch medical care (routine vaccinations, minor emergencies, surgery, allergies, etc.), delivered with the utmost affection and efficiency. When their office doesn't carry the prescription medication we need they refer us to an affordable online service. Everyone is always super friendly and helpful, especially Dr. Rob, who takes his time explaining diagnoses and treatments in detail and never seems to be in a hurry to move on to the next patient. Five stars earned just for that, if you ask us! Since the start of the pandemic everyone at the practice has been exceedingly accommodating with phone consultations and curbside service. We once took one of our dogs in for minor oral surgery. When Dr. Rob called to tell us it all had gone well, he also said he had noticed a small growth in Kashu’s paw during the surgery and made the decision to remove it right there and then in order to avoid an additional visit that would require anesthetics again. When we picked her up, she even had her nails trimmed! And we received *no surprise/extra charges in our bill at all* —not even for the stitches on her paw! He saved Kashu another stressful appointment and saved us a lot of money. Our latest consult illustrates perfectly how caring and honest this practice is: Kashu recently received an advanced cancer diagnosis. Dr. Rob referred us to an oncologist and is guiding us through the options for palliative care. He has offered the ideal balance of humane medical care for our beloved pet and respect for what is financially viable for our family. We cannot recommend ATX Animal Clinic enough!

TaushaBrooke

3 years ago

Honestly, I can’t say enough about these wonderful people. Dr. Rob and the staff always made me and my dog feel comfortable, even when it came to the end. These people are professional, yet empathetic - efficient, yet understanding. I will be using them for my next pet. Can’t imagine anyone better.

Vallarie Sinclair

3 years ago

We just love this clinic. Dr. Rob and his entire staff have been wonderful. They helped us with a traumatic incident with our beloved cat when he was killed. They are willing to see our neurotic dog and handle him with care (other vets have refused to work with our dog). And they've been wonderful with our newest family member and helping us manage his FIV+ status. Couldn't recommend them more highly!

Wendy Rosenthal

3 years ago

Love them! My dog even loves them.

Sam

3 years ago

Realized that I had not reviewed this place yet. They are such a great clinic. Responsive, professional, and just nice people. Every staff member is very courteous, and Dr. Rob is caring about his patients. We had a problem with our last Cat that turned out to be terminal, and Dr. Rob was very helpful and empathetic with helping me figure out the options and prolonging her life as long as it was comfortable. He listens to what you have to say and you can tell he not only genuinely cares about the animals welfare, but also takes into account the owner and their situation as well. I'm very lucky to have found such a nice place to care for my cat.

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ATX Animal Clinic, Texas, Austin

8033 Mesa Dr

Business Hours

Monday

9 AM - 6 PM

Tuesday

9 AM - 6 PM

Wednesday

9 AM - 6 PM

Thursday

9 AM - 6 PM

Friday

9 AM - 6 PM

Saturday

8 AM - 12 PM

Sunday

Closed

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