Petco Allen, Texas

I like Petco , friendly staff and great service

Claire in the fish department was exceptionally helpful

I like this location. The staff is great! The store is organized, and I love the atmosphere. Great selection of items!

The staff at Petco are very accommodating and helpful, they offer assistance all the time.

I went in with a bunch of questions and the staff was very knowledgeable and helpful. Great customer service.

Everyone is most helpful and kind. They make me feel like they are here to help make decision's if I become unsure of a decision. Great place!

people selection

Connor was very friendly when talking about Chinese water dragons

Wow- I just had *such* a great experience at this Petco! I've been to several around the metroplex over the past few weeks, searching for aquarium products and this one blew all the others out of the water (pun absolutely intended!) I worked with a gentleman named "Billy." He was EXTREMELY helpful: he answered all of my questions, even ones I didn't know I should have yet! He helped me find the kind of product I was looking for & made sure I *didn't* buy a thing that would've killed my set-up! (Whoops..!) Their aquarium section is GREAT- tons of healthy fish & plants. You can tell the people at this location *actually care* about what they do- it literally shows. I will absolutely be back in a week or two to purchase some shrimp & snails!

Store prices are inflated. Have your phone ready to ask for a price match if you’re going to shop in stores. A few months ago I came in to buy cat dewormer which was listed as $15 on their website but it was $30 in store. Today I picked up a pack of cat food that rung up as $50 but was $42 online… thats 20% more. Plus their store was so disorganized, it actually showed a different price on their shelf. I don’t know how petco operates like this in 2021. Why make it harder for customers and employees when you could just match your retail and online prices? No other big box stores do this.

Everyone at the store is very friendly and helpful. I appreciate getting to use the order online/pick up coupons and deals!

I adopted a dog and found staff very helpful when picking out food and other items necessary.

They take great care of our pups!

Do not go here, we were had a whole appointment scheduled and all shot records with us and we were turned away and told to come another day, they profile you if you have a big dog and you’re black they didn’t want to give us service after wasting time and gas to bring our Rottweiler to an appointment and he is not aggressive at all.

One of the best petcos I've been in for fish stuff. The employees take such good care of their bettas, I was shocked. Their aquatic section is bursting with plants, fish, and even saltwater coral!

Sad, saltwater section was in poor condition. They need someone in there that understands the needs of fish and corals.

Petco has great staff to help with everything I need, thank you very much for hiring people that care to help you with questions and show you how and where is the stuff you need for your pets.

This sounds like a corporate email, but Claire is awesome! Thank you for consistently going above and beyond. Paul, too. Both of them are always so willing to help and love to talk fish. Just today, Claire helped me answer some questions concerning my sick Betta, and it’s clear that she has extensive fish keeping knowledge and is passionate about the hobby. Just wanted to show my thanks again! If you start a fish keeping youtube i’ll be your first subscriber! haha

Ashley is a horrible groomer! Left my dog looking uneven and didn’t cut his nails properly. The customer service is horrible there. I strongly recommend TO NOT bring your dog there to her groomed!

The staff, particularly David, went beyond my expectations, they helped me a lot with the feeding of my dog, I am very grateful for their attention and willingness to help me, they are extraordinary

I always enjoy shopping at Petco! I was able to quickly find the items I wanted to purchase for my cats and checkout without waiting. The store associates were friendly and helpful. I also appreciate your store hosting adoptions for cats and dogs.

They ensure the best experience, just got a hamster from there and Paul is very knowledgeable and ensures we're know he has time to help

We love love Petco!!! Paul was amazing and gave us an amazing lesson about lizzads we want to get one!!!!

Variety of choices when it come to my pet...Great Assistance and good advice on brands ....

Walked to door right at closing time. I didn't know the closing time changes to 8pm. The employee was very kind and allowed me to get the dog food I desperately needed.

Great service, friendly and helpful staff

Love doing business with you.

Great place! Had a litterbox issue and they helped me replace the broken one without issue and were really kind about it!

Staff is always friendly and helpful.

Ashley is a horrible horrible groomer she has my dog looking so chopped, I am so disappointed and Spencer is no help whatsoever The asst store manager. Beyond disappointed, bad customer service.