Petco Allen, Texas

348 reviews

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Reviews: Petco (Allen)

All reviews (348)

Yelp (46)

Google (302)

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Andy Gozaine

2 years ago

I like Petco , friendly staff and great service

Scott Smith

2 years ago

Claire in the fish department was exceptionally helpful

Sommer Molina

2 years ago

I like this location. The staff is great! The store is organized, and I love the atmosphere. Great selection of items!

Kerry Braxton

2 years ago

The staff at Petco are very accommodating and helpful, they offer assistance all the time.

Wynema Brogdon

2 years ago

I went in with a bunch of questions and the staff was very knowledgeable and helpful. Great customer service.

Pamela McFarland

2 years ago

Everyone is most helpful and kind. They make me feel like they are here to help make decision's if I become unsure of a decision. Great place!

Brian Williams

2 years ago

people selection

Benny Benson

2 years ago

Connor was very friendly when talking about Chinese water dragons

Anne Cromwell

2 years ago

Wow- I just had *such* a great experience at this Petco! I've been to several around the metroplex over the past few weeks, searching for aquarium products and this one blew all the others out of the water (pun absolutely intended!) I worked with a gentleman named "Billy." He was EXTREMELY helpful: he answered all of my questions, even ones I didn't know I should have yet! He helped me find the kind of product I was looking for & made sure I *didn't* buy a thing that would've killed my set-up! (Whoops..!) Their aquarium section is GREAT- tons of healthy fish & plants. You can tell the people at this location *actually care* about what they do- it literally shows. I will absolutely be back in a week or two to purchase some shrimp & snails!

Angie Luu

2 years ago

Store prices are inflated. Have your phone ready to ask for a price match if you’re going to shop in stores. A few months ago I came in to buy cat dewormer which was listed as $15 on their website but it was $30 in store. Today I picked up a pack of cat food that rung up as $50 but was $42 online… thats 20% more. Plus their store was so disorganized, it actually showed a different price on their shelf. I don’t know how petco operates like this in 2021. Why make it harder for customers and employees when you could just match your retail and online prices? No other big box stores do this.

Danielle Valle

2 years ago

Everyone at the store is very friendly and helpful. I appreciate getting to use the order online/pick up coupons and deals!

Lisa Matzenbach

2 years ago

I adopted a dog and found staff very helpful when picking out food and other items necessary.

Secret Oktober78

2 years ago

They take great care of our pups!

Shun G. Official

2 years ago

Do not go here, we were had a whole appointment scheduled and all shot records with us and we were turned away and told to come another day, they profile you if you have a big dog and you’re black they didn’t want to give us service after wasting time and gas to bring our Rottweiler to an appointment and he is not aggressive at all.

AJs Stuff

2 years ago

One of the best petcos I've been in for fish stuff. The employees take such good care of their bettas, I was shocked. Their aquatic section is bursting with plants, fish, and even saltwater coral!

Ann Wirey

2 years ago

Sad, saltwater section was in poor condition. They need someone in there that understands the needs of fish and corals.

Julia Salas

2 years ago

Petco has great staff to help with everything I need, thank you very much for hiring people that care to help you with questions and show you how and where is the stuff you need for your pets.

Nikko Martiano

2 years ago

This sounds like a corporate email, but Claire is awesome! Thank you for consistently going above and beyond. Paul, too. Both of them are always so willing to help and love to talk fish. Just today, Claire helped me answer some questions concerning my sick Betta, and it’s clear that she has extensive fish keeping knowledge and is passionate about the hobby. Just wanted to show my thanks again! If you start a fish keeping youtube i’ll be your first subscriber! haha


2 years ago

Ashley is a horrible groomer! Left my dog looking uneven and didn’t cut his nails properly. The customer service is horrible there. I strongly recommend TO NOT bring your dog there to her groomed!

Gregorio Medina

2 years ago

The staff, particularly David, went beyond my expectations, they helped me a lot with the feeding of my dog, I am very grateful for their attention and willingness to help me, they are extraordinary

Janet Carey

2 years ago

I always enjoy shopping at Petco! I was able to quickly find the items I wanted to purchase for my cats and checkout without waiting. The store associates were friendly and helpful. I also appreciate your store hosting adoptions for cats and dogs.

Jeff Edwards

2 years ago

They ensure the best experience, just got a hamster from there and Paul is very knowledgeable and ensures we're know he has time to help

Nisreen Hajaj

2 years ago

We love love Petco!!! Paul was amazing and gave us an amazing lesson about lizzads we want to get one!!!!

Big Worm28

2 years ago

Variety of choices when it come to my pet...Great Assistance and good advice on brands ....

Mike Calandra

2 years ago

Walked to door right at closing time. I didn't know the closing time changes to 8pm. The employee was very kind and allowed me to get the dog food I desperately needed.

Jonelle MacDonald

2 years ago

Great service, friendly and helpful staff

Lucinda Shipley

2 years ago

Love doing business with you.

Katie Fargen

2 years ago

Great place! Had a litterbox issue and they helped me replace the broken one without issue and were really kind about it!

Patt Finley

2 years ago

Staff is always friendly and helpful.

Charon Griffith

2 years ago

Ashley is a horrible horrible groomer she has my dog looking so chopped, I am so disappointed and Spencer is no help whatsoever The asst store manager. Beyond disappointed, bad customer service.

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Petco, Texas, Allen

816 W Mcdermott Dr

Business Hours


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


9 AM - 9 PM


10 AM - 7 PM

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