Hideaway Kennel Granite Falls, Tennessee

50 reviews

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Reviews: Hideaway Kennel (Granite Falls)

All reviews (50)

Yelp (5)

Google (45)

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Lisa S

2 years ago

Our fur babies have been going to a kennel in Ga. For over 17 years! We now live in Boone, NC. If we are not going past our old kennel we are very happy to leave them at Hideaway and have been doing so for 2.5 yrs. We NEVER have a problem with them!! Staff is quiet but friendly. We are use to their other kennel who have taken care of a total of 5 of our dogs over 17 years. I only noticed a problem our first visit. I know 100% it had everything to do when it being a new environment for them. When we pick them up I can honestly say our babies smell good and are very clean. Our white baby comes back whiter then when she gets bathed at our other kennel and even smells better! Yes it’s different then what we are use to but they are still great. We’ve tried several others and found hideaway and drive 2 hrs round trip to get them there which is much better than 4.5 hrs to our other kennel. We are very happy with Hideaway ♥️

Lisa Watson

2 years ago

Left my dog Mandy for a week..she always does well here ❤❤

Matt

2 years ago

The staff were very polite and good with our fur babies !! Great place for animals get away !!

Mary Collier

3 years ago

Very nice and accommodating staff!

Mel Jolly

3 years ago

Our previous kennel closed, so this was our first time using Hideaway. We were so impressed with the friendliness of the staff, the cleanliness of the facility, and the way the people there seem to really love animals. They checked in with us several times to let us know how our girl was doing. They sent her home withe some new toys and got a great picture of her. You can just tell how happy she was. I work from home and it's hard for me to be away from my girl, but I take comfort in knowing she's well cared for when I'm gone.

Jessica Allison

3 years ago

Our pups loved their stay! We bought all the extras and were happy they had so much room!

Justin Chaple

3 years ago

Love! Good safe place for our gal!

James Jenkins

3 years ago

Very good place , clean , no bad unpleasant sell , been bringing my 3 fur baby here for several year

Megan Foster

3 years ago

After many attempts to find a kennel for our very playful, strong, and stubborn 3 year old fur baby I called Hideaway Kennels and found an open slot for the busy week of July 4th. We had never used them in the past and I was so relieved to learn that they had an open slot and many outstanding reviews online. Our dog was to stay here for the week and enjoy some time in a swimming pool as well as being groomed. My decision to put him here was probably one of the worst decisions that I have ever made. I parked his food and measured the amount that he was to have to last him just for the time we were gone. We also bought him a new toy identical to his favorite one and a box of treats and 3 rawhides with instructions on how much he eats. While my family was away at the beach we received a message that they were unfortunately unable to groom him because he would not sit still. This was a shock because until this point we had always been told he did wonderful for the groomers. When we finally arrived home and went to pick him up I was horrified! He raked of urine and was so thirsty that he could not stop guzzling water for over an hour. He even tried to drink his bath water while we gave him 3 baths to try to rid him of the stench. His toy had the same smell and had been given to him with the plastic tag still on it. We received over half the container of food I had sent for the week back and over two and a half of his rawhides. The entire box of treats were gone however. We ended up throwing his toy away along with his rawhides. The same Kennels also housed pets of two of our family friends the same week because I suggested them because they had openings. One of those pets came home with a major rash and had to be treated by the vet and the other also had some major issues requiring multiple trips to the vet. None of our animals had ever experienced issues before. My dog to this day has anxiety about being groomed and tries his best to fight it when he never had issues before. I just don’t understand how you can claim to take care of animals when clearly the three that I know for a fact had been placed in your care that same week were mistreated and not fed or watered properly and all three had major issues that still affect them to this day! I would not recommend them to anyone even as a last resort! Better off taking your beloved pets with you than leaving them here!

natasha ray

3 years ago

I have utilized Hideaway for years they are a wonderful boarding facility. I don’t utilize them as much since I live several hours away but use them at tomes when I am home!

MaryLinda Harris

3 years ago

we won't leave our Pippa with just anyone! She is well taken care of and looked after when she stays at Hideaway. We can get away without worry or hesitation knowing she is in good hands. They treat her like a queen!

ilove mydogs

3 years ago

They keep both our dogs phoneix and stratus . To be honest they can both be somewhat of a handful and these guys are able to handle them . I myself am a pet groomer for over 15 yrs and am more than familiar with both grooming and boarding , as we used to board at places I've worked before . Both our girls stayed a while back , and then again for three nights . This last time I was careful to pay attention on the way there to any clues or behavior changes in my dogs as they arrived at the kennel such as nervousness, shaking , or refuses to walk in . None of these happened. Both my dogs were happy to jump out of the car and go right inside . This five stars speaks alot because I am so picky over my dogs .but I have learned if my dogs trust this place , I can also . We forgot food this last time but when we picked up our dogs looked well fed . They didn't run to water once we were home etc , so this tells me all was ok . They are great to fit you in at last minute boarding and I do highly recommend this place .thank you for keeping our girls safe

Keri Ratliff

3 years ago

Our German Shepard is always treated like family. Prices seem to be better than others around too.

Misty Vanover

3 years ago

Staff was very friendly and reassuring. However my dog came back anxious to get out and hasn't ate in 2 days. Seems very depressed. Although i read it's normal for dogs to be depressed after a kennel stay, i just wasn't prepared for this. I guess i just expected him to be more happy after the promise of him being well cared for. If this continues in the next couple days, i will have to take him to the vet and I'm not excited about it.

Janet Heafner

3 years ago

They took great care of my Cooper. Will definitely use them again. I have used them for 2 of my cats and one previous dog. Great people

Hank Williams

3 years ago

Staff very friendly and helpful

Grace Huffman

3 years ago

Great place to bring your pets. Love the staff, everyone is always so friendly. My pets love it here. 10/10 recommend!!

Bob Willett

3 years ago

worked with me at last minute. workers seem 2 love the animals. my dog comes home happy.

NANCY PRESNELL

3 years ago

Great place for pets...Wonderful staff!

Tony Trado

3 years ago

Home away from home for Duffy. Great people, great service, couldn't ask for anything better.

David Bliss

5 years ago

They are great with our dog and very friendly with me.

Duane Frost USN RET

5 years ago

Great place. Our dog has no problems staying there.

Isaac Stewart

5 years ago

Left dogs for a weekend away. They took great care of our two large dogs and charged less than I expected. They also keep our bunny in great care!

Wendy Lail

6 years ago

The front desk staff could be friendlier. But they take very good care of the animals that stay. They have several buildings and options for the stay. It is very clean and the buildings are temp controlled.

Autumn Jehnzen

6 years ago

I have used this kennel for many, many years. My parent used them when they had a fur baby and referred the kennel to me. I am so grateful for this place. They are so kind, dependable and wonderful to my animals. My dog actually gets excited when she identifies that we are on the way to Hideaway. Thank you Hideaway Kennels for all the LOVE you give our fur babies when we have to travel. You are so appreciated and we are so very Grateful!!!!

Stephanie Watson

6 years ago

These kennels have always been dependable for us and our fur-babies. We are grateful to them for taking great care of our dogs when it's time for us to take off and visit family or when we delivered our son and had to stay in the hospital. I highly recommend them. They have the perfect system for our dogs needs.

Connie Marsh

6 years ago

Always kind to my animal!

Karen Bolick

6 years ago

This is the only kennel I will leave my pup at! They are awesome and I know he is well taken care of!

Lisa Hensinger

6 years ago

We know our dog Lucky is always well,taken care of! Great staff!

Patricia Lynch

6 years ago

Have always loved what they do for us and our furry family. We have cats and dog. They are always well cared for, and transition back and forth well when we call on their Services.

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Hideaway Kennel, Tennessee, Granite Falls

4647 Petra Mill Rd

Business Hours

Monday

10 AM - 5 PM

Tuesday

10 AM - 5 PM

Wednesday

10 AM - 5 PM

Thursday

10 AM - 5 PM

Friday

10 AM - 5 PM

Saturday

10 AM - 1 PM

Sunday

Closed

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