Pet Care Clinic of the High Country Boone, Tennessee

My 8 year old daughters guinea pig got sick and this was the only place willing to get her in the same day to be seen we drove almost an hour and a half just to get her looked at here and they were completely amazing they answered every question I had and even helped us get get SweetPeas medications because we couldn't afford them would do everything all over again because this place is amazing and so helpful Dr Russell was just wonderful to me and my daughter I'm very grateful for everything you did for us and if our babies get sick again will most definitely make that long drive back to them ❤

I went here in the brief window that they allowed pet owners to go in with their pets and although I was in the examination room everything the veterinarian supposedly did was in the back room out of sight. When the veterinarian brought my dog back all she did was push the medications that I had noticed in framed advertisements all around the office. Just a another business, not a caring place to bring your pet.

Absolutely HORRIBLE vet... STAY AWAY!!! Took my female in to be spayed after a couple of check ups and tests after having her puppies... Proposed Bill was $330... They kept calling and making up lies, like she was in heat (she wasn’t), and wanted to keep her for 2 weeks afterwards... After I got fed up with them and went to pick her up, they brought me an almost $900 Bill, much of which was things they did not do... Also, the job they did to her was HORRIBLE! (See picture of her incision 8 weeks after)... This place is HORRIBLE!! Also has been noted to the AKC for people to avoid this place... The saddest part is that I had been with this office 10 years or so before this happened... I am STILL waiting on your “superior” to call me and explain this to me as promised MONTHS ago Dr. Sturgill!

Absolutely a wonderful experience. I got a vey detailed email reminder about our upcoming new patient visit, as well as what to expect and what to bring. When we got there the ladies at the front were incredibly nice, and the vet tech was so sweet to my dogs (who are normally very anxious at the vet). She asked detailed questions to help the veterinarian get familiar with the dogs before seeing them, or which really sped up the process. She took the dogs back one at a time and I could hear them being so sweet and encouraging to them during the exam. After doing some vaccines she brought them back and took the other dog back for a similar exam. The doctor, Dr. Sturgill, came in to explain everything that she saw and recommended, then asked me if I was concerned about anything. I really appreciated that bc it made me feel heard. She was so good with them even when one was being protective. This experience was amazing from before the appointment to check out. I felt so comfortable asking questions and never felt rushed at all. We will definitely be coming back and using them as our new vet in Boone!

Wait was very reasonable for emergency clinic on Saturday in Boone. 1 hour.They understandably took a dog in front of us who had been seriously injured. I would have expected that. Dr. Linzey and staff were caring prompt and understandable. Cost was not much more than I would have paid home vet for same tests and treatment. Total time about 2 hours.

We have been using this clinic since it opened and we're using the emergency vet before. It's gone downhill. Our cats never saw the same vet. Our 12.6 pound cat started loosing weight dramatically and when he reached 9.1 pounds we were told maybe it was his new weight. A change in diet recommended by a specialist after a litany of tests has him back at his 12.5 healthy weight. Now we we're told our other cat needs a lot of dental work and has a heart murmur all the sudden. Then there's this new dental package sign in the receptionist area. We are not going back.

Have been coming here for years and have never had a bad experience. Friendly and knowledgable staff and vets. They really seem to care about our pets.

Such a great experience at this veterinary clinic. I will be back for annual visits.

For a 1st time visit I was nervous with all the covid precautions but the staff and dr were very thoughtful made me feel heard. I also appreciate a vet that respects my $ and doesn't tack on unnecessary tests...thank you! We will be back????????????

I am not too happy with this place, We experienced a crazy wait outside in the car for 3 hours. No other vet was open for service in the area. We had a sick pet and when they finally came outside to get it. They called us 2 hours later and wanted $2,500 for the treatment and it wasn't a guarantee of back to health. That was simply outrageous and a let down to feel like I had to buy my pets life back. I am no vet but the consultation over the phone was not with a Doctor it was some hired kid to get as much money as he could out of you dilemma. It was so vague and unprofessional but the amount of the cost was clear. Also just by looking at the two offices next to each other I can see a large amount of money invested in the operation. But to price gouge to pay for it at my pets life doesn't have the customer in mind at all. After looking the title of my procedure would range from $300 - $750 extreme cases up to $1500 but $2500 is just robbery. This place is out to kill your wallet and pet. I had no other choice but to have to put my pet down.

Even though this was our regular vet, they wouldn't even attempt to work my cat in who was injured in a fight. They said it would be next week before they could see him. We now have another, more caring place to go to.

Excellent visit, handled my dog very well, able to diagnose and recommend the best course of action for my pet. So glad my dog was seen here!

Took our dog here after a pretty unsatisfactory visit with another local vet. Dr. Byrnes was very thorough, giving our dog the careful attention we found lacking elsewhere. She spent almost an hour with us, answering all of our questions and making sure we were totally comfortable and confident with the treatment before leaving. The staff was attentive and helpful. The facilities were clean, modern, and welcoming. Prices were maybe a touch higher than I’ve seen elsewhere, but more than worth the quality of care and thoroughness. Very happy to call them our regular vet from now on.

I just started coming here but couldnt be happier, for sure will be a long time customer! I had been going to a different vet previously and everything was good, however when my dog suddently showed severe separation anxiety, my previous vet could not see her for a week. Which couldn't really be helped but they forgot to send me the paperwork and wouldnt let me see the vet even for a second to get some ideas on how to help my pup as she was hurting herself because of her separation anxiety. I desperately turned to the Pet Care Clinic for any help and they got me in as soon as they could. The doctor sat on the floor with my pup and gave us some amazing advice and options on how to help my pups anxiety all the while listening to what I had to say. Which I was not used to, someone actually listening and caring about my dog. A week or two later and my pup is doing so much better! I couldnt thank these guys enough!

Best pet care in Boone. They were the only vet in town who could diagnose my dog with API. Their prices are more than others, but they are worth every penny if you care about giving your pets the best care.

These guys are freaking' great! I took my little boy, Poncho, in for a routine exam and annual tests and vaccinations. The vet explained everything to me, the technicians answered all of the questions I had, and the CSRs were so friendly and fun. These guys have truly won me over and I look forward to Poncho's next visit! And, they do have the option of wellness plans if that's something you may be interested in. I chose not to go that route at this visit.

Dr. Warren Moretz is an excellent addition to the staff. All of the staff are wonderful, but he just tops it off for Skittles and I. What a welcome surprise to see my dear vet whom I used for years is back in the High Country and at Pet Care Clinic of the High Country. Skittles has received nothing but the best from Dr. Moretz and EVERYONE else. I appreciate everything that has been done for my baby!

I have taken my dog here since she was 6 weeks old, and I have received nothing but excellent care. I also take her to their Ridge Runner day care twice a week, and have received nothing but fantastic care through that service as well. She …

Overpriced services for subpar care. I will continue to take my fur baby to Dr. Howard Johnson at the Animal Hospital of Boone down the street.