Petco North Charleston, South Carolina

My dogs enjoy this store... Haha

This is the worst place to take a pet, very bad attention and those who attend are very lazy and attend in a very bad way

This is one store that has a complete system in place to notify customers of appointments and everything else from A to Z

Customer services the moment i walked in the store.

This was my very first time visiting a pet store. My daughter and I was justing, The associate Cari saw us looking and asked us if we needed help. I told her my daughter was looking for a fish. Between customer she answered all of our question. She explained everything I needed to know about betta fishes. Cari displayed excellent customer service. It was a pleasure shopping at the store because her and I will return.

My pup hated getting his nails clipped til I started bringing him here, they are simply great!!

Should always take good care of your pets

Prices to high chewy.com is better

A wonderful female employee held us find homes and all the need accessories for our little kitty's. Thank you so much.

I booked an appointment to have my dog groomed at the 7400 Rivers Ave Suite Z, North Charleston SC 29406 location. When I booked the appointment, I thought I had booked it for 9:45am January 5th. It looks like I am mistaken and booked it for 9:15. I did not realize, and arrived at the location at 9:30 thinking I was early. When I tried to check in, the rude woman who was working in the grooming salon stated that my appointment was for 9:15 and refused service. Said the best she could do was reschedule. She was not understanding, she did not apologize, she did not do anything but tell me how it would inconvenience her, put her behind on other appointments and she refused to honor my appointment even though at that time, I was only 15 minutes late. Keep in mind, this was unintentional, I thought I had booked for 9:45am. I was upset, so spoke with the manager at the location. He went and then spoke to the woman who was grooming at that point. He apologized and so did the other associate who was working at the registers. They agreed it made no sense and that she should have honored my appointment. He told me that the best they could do was call me if there was a cancelation. This part was even more frustrating considering that THERE WAS A CANCELATION considering she refused to take her appointment. So using that logic, they should have given me the time slot that they had just taken away. To be clear, under no circumstances would I ever leave my dog with that woman at this point. Never have I dealt with an employee that cold and uncaring. While I was speaking with the manager and other employee, I could see the woman in the grooming salon watching the encounter through the windows. Towards leaving the store, it honestly felt like she was saying no just because she was able to do it. With the amount of time taken to speak to all associates, the rude woman in the grooming salon could have already taken my dog back and could have started the grooming process and that would have taken up less of her time than what resulted for her refusing service. I live 30 minutes away, I drove an hour round trip to be treated like I don’t matter and my concerns were not valid by your grooming employee.

Awesome customer service!! Very nice staff

The fish expert is knowledgeable but it's not very nice.

Mail order was fast and easy

The staff is so helpful & nice. Made my previous bad experience from my hometown so much better in my new town. True Southern Charleston/North Hospitality.

I needed steps for my dog to make it safer for him to get on & off the bed . He is now getting used to them.

I like how they have upgraded the types of food they offer. They have a huge selection of foods and other needs for all pets. Also their groomers are awesome with reasonable prices. Morgan is bomb.

As usual Amber is the best groomer, able to calm my dog and get his nails done well.

Love this place helpful & friendly staff.

The employee cashed me out was great. He helped me with everything I needed. Josh Gilpin was great and knowledgeable.

Went to their competitor first and just let me say Josh at petco was so much more friendly and helpful was able to leave what he was doing to help me find something great service with a wonderful attitude ????

Very disappointed. Scheduled an appointment and they didn't put it down. Taking a very eldery, 87 lb dog in and out of a jeep isn't for the faint of heart. We desperately needed this done for family photos.

Great service and very knowledgeable emploees.They made my shopping experience very pleasant.

Daphne cut my TUGGERS nails and both the dog and I love her!! SO CUTE SHE IS!❤ Explained everything and was so gentle and kind my dog was confused where he wanted to go.????????????????

Great staff, very helpful on my cats health questions

I bought both of these products at Petco and was astounded when I went to Walmart to a few non animal products. I could not believe the price difference. At Petco, For the Capstar flea pills I paid $51 Walmart had the exact same product for $21. At Petco, I paid $19 for the Natural Care flea spray, while Walmart had it for just over $5. I will definitely do more research before I step into Petgo again

This bed was marked down from $149 to $32!! It's great quality and my pup loves it. Enough said I think!! Highly recommend.

Decent selection of foods,care products,toys,leashes and collars etc, but everything is very, very pricey. They don't carry anything for the treatment of mange mites in dogs. Surprising, and a disappointment. Nice and helpful staff though.

Its 6:30pm and the door closed

Only place I go for my turtle food and supplies. Everyone there is always so kind, patient and helpful. They take time to answer my crazy questions.

Nice store with plenty of stock and choices. Helpful staff.