280 reviews
All reviews (280)
Yelp (10)
Google (270)
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Sherry Edwards
2 years ago
Different prices online and in store...In store being less expensive
Michael Williams (Perkunas Goes Sailing)
2 years ago
Great place to shop for pet goods but last night I learned 1 of the cashieers has 14 cats living in her home.... makes me question the ethics there...
kariem lane
2 years ago
Staff were able to point me in the right direction
Jim Dunmire
2 years ago
Got just what I needed and the cashier was very helpful!
angelwolf530
2 years ago
Nobody sayed award to us ask if we need help or anything else
Janice Hunter
2 years ago
My sweet furbaby, Candy, loves her new collar and harness. The employees were very friendly and helpful asking about my furbaby. She is very hard to fit and the store was really patient with us trying on all the doggie clothes ???? trying to fit. We did find some cute things to fit my Candy Girl!
Jatana Stewart
2 years ago
Prices were out of site! But if you have the need and money, they have the products. Well stocked store.
Gregory Logan
2 years ago
Great selection of supplies but nothing to unique.
Betty Helms
2 years ago
Only pet store in Monroe N.C an I've been there three times an they still don't have the product I wanted. Very disappointing.
Carmen Anderson
2 years ago
We are new to Pet Smart and I have decided that the Monroe store will be the one our family will frequent the most. The associate that I came in contact with both times I stopped in was awesome! She definitely knows her stuff and does her job well. My first order online was for a small puppy crate & small mat. She retrieved my order and was so nice.I also went in the next day to purchase a dog tag for our new puppy. We used an electronic gift card and it went smoothly. Thank you! Very pleased!
HM Winters (HM)
2 years ago
Went today and was able to find what I needed. I usually shop the Matthews location, but d/t manufacturer/shipping they haven't had the puppy food I needed in stock. I was in Monroe so stopped at the Monroe location and got what I needed (they had just enough). Friendly customer service, organized store, and wasn't crowded. Layout was a little confusing because part of the dog food is across aisles from the rest, and I'm use to it all being on same side, but really NOT a big deal. It's just their layout. Good experience and if I need to check for an item out of stock at my usual location I'll definitely check Monroe location.
Kyle Hutson
2 years ago
They have a clean store and a very friendly staff.
Sandra Hernandez
2 years ago
Love the convenience of ordering my puppies food online! Walking inside has always been great! My kids love the fishes and they are very well stocked. Friendly atmosphere!
Andy Gozaine
2 years ago
It’s alright they have what I need and the staff are great
E (Pelican Eel)
2 years ago
The bedding was long-lasting. Sadly my rabbits died (not because of the bedding) but they loved the bedding.
Cynthia Creasman
2 years ago
Nice clean store. Employees are pleasant.
Ann Schroeder-Morgan
2 years ago
They had NO animals, dead fish in the tanks. It was alright.
Ms. lalaloopsy
2 years ago
My doggie smelled amazing!! and very clean! the only issue was that we asked for flea control but we’re not given.
T.D. GIbbs
2 years ago
Got my dog groomed. Staff was outstanding! They treated her well and did a wonderful job. I'll definitely take her back there!
Kerry Davis
3 years ago
No one is knowledgeable on pets ( minimum wage ear era, mostly teenagers)
Donna Carter
3 years ago
Always friendly staff and the place is always clean!
harold nance
3 years ago
Very helpful, and great prices,friendly staff
harold wallace
3 years ago
Just keep up the good work with customs
Momma Niz
3 years ago
Groomers here are great. They love my dog and clean him up nicely. So far no issues.
Randy Hinson
3 years ago
Great found everything we were looking for.
Tammy Gill p u a 74 I
3 years ago
Always has everything we need. People are nice. We have our puppy and dog groomed there.
Marixa
3 years ago
Everyone has been really helpful!! The workers are knowledgeable and give great recommendations on products! Overall, 5 out of 5 service! Thank you for helping me !
Silly Salmon
3 years ago
Had everything I needed to start my new tank very friendly staff
Kathy Wells
3 years ago
Staff is always friendly, when they are around. I wanted help but did not want to search the entire store.
Donna Willette
3 years ago
The grooming package is more expensive here than I usually pay at a smaller salon.
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Business Hours
Monday
9 AM - 9 PM
Tuesday
9 AM - 9 PM
Wednesday
9 AM - 9 PM
Thursday
9 AM - 9 PM
Friday
9 AM - 9 PM
Saturday
9 AM - 9 PM
Sunday
10 AM - 7 PM
Popular Hours
Monday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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