Pet Paradise Matthews Matthews, South Carolina

If you own a large breed dog I wouldn’t recommend bringing them here. I brought my German shepherd in for her last ear check today and the veterinarians were being so impatient with my dog. Out of all my visits there, I noticed they never …

Working with Pet paradise of Matthews was a wonderful experience. They took such great care of our pup when we took a weekend trip. Our dog, Mudge, loved the pool, the toys and all of his new friends. The staff clearly cared for Mudge and were genuinely sad to see him leave. Would highly recommend!!

Great experience for my fur babies! We were gone 10 days on a cruise over Christmas week. We have two mastiffs and they were well taken care of. Love that I can go and know they are safe and no one is coming in my home while I'm away. Highly recommend Pet Paradise! Letty and Lilly still miss Sarah, JoJo and especially Ethan! They will be back.

I had an amazing first experience with this business! They are all ABSOLUTELY WONDERFUL!!!! I have found my permanent doggy doctor! Everyone should look no further! They took great care of my lil best friend Ziggy!

We really like this place. We've only used their veterinarian services, however, when we go on vacation, we plan to use their boarding services. The staff is so friendly and welcoming and our little puppy enjoys his visit each time. Gave them 4 stars because we haven't taken advantage of all their services yet.

Our latest full day of daycare was not what we expected. Brought our dog in last minute for a full day and after checking the cameras all day periodically were a bit confused why we never saw him. Understanding there's different protocols throughout the day we didn't think much of it. When arrived for pick up he was conveniently not with the rest of the group and in the "suite. We asked some questions regarding the schedule throughout the day and "suite" vs play time with other dogs and couldn't really get a direct answer as to why he seemed to be in the suite longer than usual. Our suspicions were confirmed when we got home and he was full of energy and ready for play. When we bring him to other places even for a few hours he's exhausted. Overall won't be going back to have our dog spend time in his suite when we're paying for play time and socialization.

Very nice staff. Quick and efficient nail trims and always a great result

A huge shout out to Brandon, one of the managers at Pet Paradise. He was responsive and quick to check me in exactly at 6:30 AM this week. My sweet dog got overly excited and pulled me flat to the ground, essentially on my face. Brandon ran around the counter to help me off of the floor. I was mortified and embarrassed. I thank him for being quick on his feet, gracious and professional. Thank you, Brandon, for accommodating my prompt check-in, as I have to be at work by 6:45 AM. Our pup loves PP. he has a great time in the pool and always comes home tired and happy. Thank you again, Brandon!

Overall pleasant experience but I do wish the dog beds that the dog sleeps on would be washed a bit more often, my dog came back smelling very very bad like other dogs, and if they could be taken out to the bathroom more often. After picking my dog up we went for a walk and she went to the bathroom for number 1 and 2 right away.

I love my groomer Summer

Excellent place to keep your fur babies

Great and welcoming staff!! Went far and beyond to show care for my pet with excellent customer service.

I have 2 fur babies that spent 4 nights and was spoiled rotten by staff. I would highly recommend pet paradise for your babies!

This place is fine if you can actually get your daycare appointment. I've tried to book daycare weeks in advance on days that aren't fully booked. There is no confirmation for days until they waitlist you. What is the point of a daycare if they won't actually accept your reservation? This has happened 5-6 times.

Our boy Jax (boxer mix) seemed very happy and in good spirits when we picked him up today thank you Pet Paradise Matthew’s for taking good care of our old boy!!!

Very positive experience. I take our dogs for occasional day care, two weeks while out of the country, and grooming.

Love this place. Used to be be a PetSmart and Banfield user, but after a bad experience tried Pet Paradise and never looked back. My dog loves the care and I love that I can give it to him. Never a waste of time or money.

I wish I could leave zero stars! I left my three dogs here for 7 days. Two of my dogs are on daily meditation, of which Pet Paradise completely neglected to give - not one single dose was given! My third dog was bitten in the face by another dog during group play - it was a serious bite that left a puncture through her eyelid into her lower lid and a puncture through her lip and gum. The manager on duty did take her for emergency care of which the other dog owner paid for the services because the Pet Paradise attendant reported that my dog had done nothing to prompt the other dog to bite her. So where I appreciate them seeking medical care they only reported to me that it was a very small bite above her eye. They completely downplayed the situation. Don't leave your dogs here, they are not safe!

Friendly staff at this place...my dog is very hesitant and nervous around strangers but they always seem to make him feel comfortable and relaxed. Highly recommended for your fury family member!!

I scheduled for my baby to board here 4 months ahead of time not only did I and my mother set the appointment up 4 months ahead of time we spoke with the employees there on numerous of occasions and also the day before my baby was supposed to stay overnight no one said anything about her missing her shots which could have been taken care of before she arrived but they dropped the ball so many time it’s ridiculous they are unprofessional and rude after I left the day of my appointment they turned my baby away after their mistake.I called to speak with the manager and one of the workers hung up in my face. I feel this way about pet paradise they do not deserve my baby and she will never step a paw back in that building if they treat customers any kind of way I can imagine how they treat the animals not to say everyone working there is bad but I won’t chance it I was already skeptical about leaving her there because we have never been apart and they did not make me feel at ease by being careless and forgetting to do the job that they are paid to do.also no apologized except the manager that contacted me after the incident happened which at that point it was too late. O well you live and you learn. If your thinking about taking your animal here pick another location

It was our Molly's first time and she seems to have loved it. I watched on the webcams and all the doggies looked very happy and having a great time.

I’ve been using this vet for a couple of months for my pup, they are friendly for the most part but this place is overpriced and even if you wanted to cancel your plan you MUST pay additional. Please be aware if you get the premium plan you still will end up paying even more money every single visit. Be mindful of the package and what it includes!

Always quick to get my dogs in for vet services when needed.

1st time there. Coming back for a second time. Waffles seem to adapt! 2nd time was a nightmare. Dropped my pet off at 9 AM. Picked him up at 4:30 PM to be told my dog was not fed all day. They thought he didn't have any dog food. So all day you didn't inquire to the owners or feed him your pet food when you thought no food was available. Once we picked waffles up!

I was a little disappointed this stay. My Spike came home with a red spot on his nose like he had been digging to get out, his bark is different like he hoarse. Will definitely be taken taken him to the Vet asap.

It wasn't cut out like I thought it would be even with paying for Vip .we ended up bringing doggie home 2days earlier .our puppy looked so sad. No play time.

We used Pet Paradise in Jacksonville, Florida first. We were impressed. Then we decided to try our local location. We love our vet clinic, but Pet Paradise is more cost effective and convenient for boarding.

Misleading website. Had to cancel appointment for my kitten due to this business only having ONE groomer for cats and her declining any grooming services outside of nail trim.

The veterinarian's there give good advice and to help you with your puppy or dog needs

Great place to board your dogs.