Indian Trail Animal Hospital Indian Trail, South Carolina

I called to make an appointment for my guinea pigs and immediately was impressed with how kind and friendly everyone was to me and how they were willing to take our babies. …

I used to take my kitty, Bear Bear to see Dr. Kaylor many years ago and he left a wonderful impression on me! When I recently found two lumps on my fur baby Boo Boo and she was having difficulty eating, I knew right then and there she would not be seen by any other vet but Dr. Kaylor! All of the staff are friendly and professional, not to mention pet lovers! Thanks for take exceptional care of my baby girl during her surgery.

I’m not one to leave reviews. My past three experiences with this practice has left me no choice. As an owner of three dogs, I value the care they receive. I recently moved to this area from another part of Charlotte, so I have to admit I am quite shell shocked. My 90llb doodle grabbed two vegan chocolate bars off my counter. They were 25% each coca powder. He was so sick. I rushed him to this practice who said they didn’t have time to see him. They instructed me to call poison control. They said they wouldn’t call for me, even though I drove there with him throwing up in my car the entire way. They also said he would have to wait for them to work him in between their regular appointments. I wasn’t asking for special treatment here. My dog was sick and still is. This vet is only concerned about money and clearly doesn’t care about its patients. That might be a reach but the staff is beyond horrible. I don’t care how many 5 star reviews this place has. Do yourself a favor and pick another vet. If your pet is in need of emergency care during the day, these people don’t have time for you. We will be going back to our previous providers. I’ll also be posting this on my personal and business pages. Not out of revenge but no animal should be refused care like my baby was today.

Dr. Kaylor has been my veterinarian since 2019. I have three fur babies. Dr. Kaylor has always been helpful, kind and compassionate. I TRUST HIM WITH MY ANIMALS.

By far the best vet we’ve ever been to. We took our 9 year old Chihuahua here for dental surgery and a few other things he needed done. They got everything taken care of in one procedure, at an affordable rate. My dog has always been upset at the vet but he seemed to be really content here. He healed quickly with no issues and they were quick to follow up on his aftercare. I’ll definitely be returning for all my dog’s needs

I’ve been involved with feline rescue for many years and have been to numerous vet practices in the area. For my houseful of cats I choose to go to ITAH. The doctors and staff are so easy to work with and so very knowledgeable. I’ve taken hard to handle cats in to see Dr Gawel and am always amazed as to what he is able to accomplish with them. Communication with the Veterinarians is outstanding even during this difficult Covid-19 times. I recommend them highly.

The doctors and staff at ITAH are amazing. They love the animals and it shows. They also care about the humans and never rush through an exam. In fact the doctors always make sure they have answered all of my questions and concerns. Rooms are always clean and the animals are well cared for.

They were able to fit me in and the process was seamless. Dr. Z was awesome and attentive to my senior dogs needs.

Everyone here cares about my dogs! Roscoe is very loud and they treat him like he was their own!! Dr. Kaylor is Roscoe’s and Gator’s favorite vet!! Roscoe loves the peanut butter mat! I would recommend this facility to anyone with animals! They listen to my concerns and take action with whatever may be going on with my dogs!

I needed to have my pets vaccines updated so that I could board him while I was out of town. My regular vet was booked up and suggested that I contact Indian Trail Animal Hospital. They got me in the same day and took care of everything for me. My pet and I were treated like family. That's what really matters. The staff was very friendly. I couldn't have taken my pet to a better place. Thank you for taking care of my baby.

*I'm updating my review and adding a star because I did receive a follow-up call after my cat's test results came back. I've decided I will take my other cats to ITAH when their boosters are due because given all the positive reviews from others, I don't want to be too quick to judge based solely on a single visit. :) I'm new to ITAH and I recently took my rescue cat there for an exam and vaccines. I didn't see the doctor for more than about two minutes (Dr. Z), so I can neither praise nor complain but she seemed very friendly and I liked her. The tech seemed like she was in a hurry, though. Nobody asked me any questions about the cats general health, only which services/tests I wanted to have done so once I got home, I wondered if anything had been missed. There was no advice given regarding care. It just felt very rushed. At this point I'd like to give them a chance and meet the other doctors and staff but I'm honestly not sure.

I've been bringing my animals to ITAH since I think 2017, possibly longer. Everyone there is wonderful. One of my first experiences here I brought my dog to see Dr. Gawel and to get bloodwork done as he had just turned 10 years old and I had never had it done before. Everything came back normal and I asked if they could look as a few lumps he had that I suspected to just be fatty deposits. As I was showing Dr. Gawel one near his stomach I pointed out what looked like a large mole and actually said "This just looks like a mole so I'm not worried about this" and he told me he would really like to test it if that was okay with me. It turned out to be exactly what he suspected which was a mast cell tumor. He reccomended removal of the tumor and a biopsy. For my dog, who's like my child, to have to have surgery at 10 years old I was an anxious mess. But Dr. Gawel took amazing care of him and the removal was successful, he had a great recovery and it was a low grade so everything worked out. My dog passed away at 13 but I still continue to bring my two cats and my new puppy to Dr. Gawel and I wouldn't want them to go anywhere else.

I am so excited to have found a wonderful Vet for my pets. The staff is very friendly, kind, helpful, accommodating, and they make you feel valued as a customer. They provide excellent care for your pet family, and they go above and beyond.

We have been customers with ITAH since moving to Indian Trail in 2012 and have had 6 babies under their longtime care. Three have since passed away and they helped make that heartbreak much more bearable. We have 2 currently under their care and highly recommend. All the staff, reception area, boarding, techs, veterinarians, etc. are all friendly, wonderful and caring. They follow up quickly whether by email or phone with answers, recommendations, medications, whatever the need. We see Dr. Katherine Wolfe and our Lexi and Eva all love her! She has done wonders for our scared Lexi who went lame suddenly 1-1/2 years ago and she had her walking again within less than 5 days! The quality of service, concern for their care and for our wellbeing, along with working to help keep costs down, is greatly appreciated!

We arrived with two nervous dogs who were taken great care of and actually seemed to enjoy being there which was a joy to see. I would recommend this business to anyone and everyone.

Best experience here. My sweet Magnolia saw Dr. Mudiwa. Cara is the nice lady who brought my dog in and back out to me. Both professional and kind to me and Mags. My dog gets very scared and they were so good to her. Dr. M and Cara answered all this worried mamas questions! Will be back!!

We chose this multi vet clinic after being with a single vet clinic for more than 5 years anticipating that the change would make appointment accessibility better. This could be further from the truth in our experience. If your pet has to be seen for anything other than a routine check, then has to be seen for a follow up, this clinic prefers to only schedule you with the vet who treated the issue/sickness. This is a huge problem due to the limited scheduling of clinic hours for some of their providers. Also, there seems to be a break down with communication administration staff and clinic staff.

Dr. Kaylor is a good man. He fit my sick dog in his schedule same day, ran an Xray and even an Ultrasound to diagnose. He gave me a great price and even cut a deal because the US found nothing. With the medication he gave me, my 15year old girl was able to live her last 10 days in peace. I wish I had gone here instead of Banfield for years, and reccomend anyone to do the same.

Five years later: I am a devoted client! I wouldn't consider changing veterinarians because I know I have the best! The doctors, techs and staff members are fantastic. I have seen all the vets but 2 are my regulars; Drs. Tabony and …

We have taken our cat Daniel to Indian Trail Animal Hospital since we got him many years ago. The doctors and staff have always been very caring and taken care of all of Daniel's needs. We get emails and calls after visits to make sure that he is ok. I would highly recommend IT Animal Hospital to anyone for their pets' medical needs!

The best place for my dogs’ health needs, so far. Outstanding customer service. Their associates are very responsive and always ready to help. Their doctors are really knowledgeable.

The Customer Service Team is a great group. You can text questions, make appointments someone will get right back to you. Techs are so loving to my Lucy. I can’t say enough good things about the Veterinarians. (Especially Dr.Kaylor) he has cared for our dogs 15 plus years. If you have a pet and want the best care, I recommend ITAH.

The staff is always so friendly and helpful with every single encounter! They make me feel like we’re they’re only client even when I know they are swamped! Professional and personable!

We adopted a dog last April and this was the vet we chose to take him to. Within the first month that we had him, we made an appointment to have him examined because we were unsure of his history. He was already on flea and tick medication but they suggested a different kind, Credelio. Not long after we adopted him he started having seizures. The seizures started out once every couple of months but then began to get more frequent. We took him back to the vet because we were concerned. They basically said it was canine epilepsy and said that the frequency wasn't anything to worry about. They suggested acupuncture as a potential treatment but couldn't guarantee it would help. The seizures progressed to being about once a month. We took him back yet again out of concern. It is awful to watch your dog seize and not be able to do anything. The original vet that we wanted to see was out of the office so we decided to take him somewhere else for a second opinion. After the second vet examined him, he immediately said that the Credelio that Indian Trail Animal Hospital put our dog on could be causing the seizures. In fact, it says it right on the box. I felt horrible because I didn't read the box, trusting the original vet's recommendation. It is their job to know what medications affect animals and to know what's best for your animal based on their medical history. The second vet recommended taking him off Credelio immediately and using a topical flea and tick medication. He said if the seizures continued and the frequency increased we would have to probably resort to medication. It has been over 2 months since we took our dog off of the Credelio medication and he has had not one seizure. I wanted to wait a while before writing this review just to be sure about the seizures. Please, do your research when you are taking your animal to a vet. I know others have used Indian Trail Animal Hospital and have had a good experience. Us, not so much.

I have taken my 2 pups to Dr. Kaylor for almost 10 years. He is a straight-ahead, helpful guy, easy to talk to and to get in touch with after hours if needed. I feel comfortable that he doesn't recommend anything that's not essential.

I have had wonderful experiences with ITAH! Everyone is extremely caring, and they have taken such good care of my cat, Tinker!!

Our pets have been patients at Indian Trail Animal Hospital for 10+ years. They have always and continue to be the best Vet practice we have ever worked with. The physicians and staff are so caring. Most recently our 3 year old Mini Schnauzer had to have bladder surgery during the Covid pandemic. They were able to get our little Daisy in quickly for surgery and stayed in constant contact with us throughout the ordeal making sure we were comfortable with everything. She has recovered quickly and we are so thankful that the professional staff were able to diagnose the problem, take appropriate measures to treat her and recommend a course of treatment to hopefully avoid the same issue in the future. They are the best!

We love Indian Trail Animal Hospital, and so does Bella! Would and always recommend them!

The receptionists and vet techs are all superstars , pleasant helpful and extremely kind. This was my first visit and the Vet was spot on with his diagnosis. My beautiful girl was back to herself in next to no time. I have been involved with animal hospitals over the last few years as a tech and a groomer and thoroughly recommend Indian Trail Animal Hospital.

I can tell that they really love their jobs. The staff answered all my silly first time puppy parent questions.