62 reviews
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Yelp (8)
Google (54)
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Christina Gutierrez
2 years ago
I researched many many vets before I brought my baby home. The fear free environment was something that was important for me. I want my dog to feel comfortable, and he definitely does when we walk in! We have been going to them for a year now, and we love love love the whole staff! I recommend them to all of my friends. Thanks for always taking care of my baby!
Blythe Iversen
2 years ago
Today 1/13/22 we had to make a very hard decision, to put our baby Gus down. I had wanted to get a paw print for a tattoo but I forgot to do it. These amazing people had the office manager go to Office Depot to buy ink and card stock paper to make it for me. I want everyone to know how peaceful and loving the whole staff was. I am so thankful for them. I would recommend anyone to go to them for any pet need.
natalie laux
2 years ago
So thankful for Down Dog and Dr. Kimmel. Our pups look forward to coming in ! We are new to the area and brought our puppy here for his initial visits. Dr. Kimmel took the time to listen to our concerns - she and her staff are incredibly personable and caring. They treat my babies like their own ! I can’t say enough great things !
Chelsea Fraser
2 years ago
My husband and I recently adopted a dog and wanted to get him caught up on vaccines and just an overall check up, since we had little information on his history. Peyton was able to schedule us an appointment that day, and the experience was great. I was so nervous about how my dog would do, but they loved him from the moment he got there. They were very thorough, patient, and helpful, as we are new dog parents and still learning. I am so thankful that we do not have to shop around for a vet and have found one that is so wonderful! Cannot recommend them enough!!!
Ash G
2 years ago
My dog was seen with the GC SPCA and was treated with as much care as the typically paying customer! The surgery my dog had was for “entropion.” It takes a skilled vet to ensure the eye appears identical to the unaltered eye. Dr. Kimmel did an excellent job performing this delicate surgery on his eye. She was kind, informative, and patient with my questions as a young & new dog owner. The after-care was really great, they texted me to make sure everything was well every few days and saw him 2 weeks later to confirm it was a success. He was also neutered here. Staff was to attentive to his nervousness and met him where he was. They were patient through his caution and didn’t make his fears worse. I really appreciate this veterinarian clinic’s care! *I posted before and after photos of his eye for pet owners whose pets have similar conditions.
L. Jones
3 years ago
The office gave us same-day service for an emergency. The staff, including Dr. Kimmel, showed compassion, professionalism, and friendliness. Our dog's emergency was treated properly and treatment resulted in an overnight improvement of a potentially deadly infection. Dr. Kimmel, herself, contacted us during the weekend to check on the dog's progress. We had been looking for a vet that was a good fit for our expectations. Given this first experience, we have found our vet!
leslie wood
3 years ago
Dr. Kimmel and her staff are AMAZING! From the time we entered her business to the time we exited, everyone was very friendly, informative and patient with us and our puppy. Definitely will be back!
Amber Pressley
3 years ago
We just moved with S’mores, our high strung, skittish Australian Shepherd to the Ballantyne area. She has always lived in a rural area in Alabama and had never been in the car more than 30 minutes at a time. After a SIX hour ride and a move to a new home in the city, she was a nervous wreck. She was due some shots and needed a checkup. After seeing good reviews and the close proximity of the DownDog veterinary clinic, I called and was able to get an appointment for the next day. Due to Covid, it is still curbside service so I could not go in with Smores. However, the vet assistant was so kind and patient with her. Dr. Kimmel called me within a few minutes and talked through our options to treat S’mores without making her anxiety worse. She came up with a great treatment plan and was able to complete all the needed tests. S’mores’ nub was wagging (her breed often has docked tails) when they brought her out to me. This is our new vet! If you are looking for a caring vet with a kind staff, this is the place to go.
Sloan Meadows
3 years ago
Dr Kimmel and her staff are so efficient and thoughtful with their care for your animals! My dog had an upset stomach and of course on a Friday you figure there is no way to get a last minute appointment, but they worked hard to squeeze us in and get her back in shape. Well worth an extra drive for great people
Jane Johnson
3 years ago
I found Down Dog Vet Clinic after being told at my regular vet that they couldn’t see us for over a week, and we’d been taking our pets there for about 10 years. Down Dog got us in that same day! And even though I had to wait outside due to Covid, they were WONDERFUL with communicating and sending me pics of my dog Archie. He is a nervous Nelly and was very scared, but they really made him feel at ease, and he has adopted the office manager Sarah as his “girlfriend”, lol Dr Kimmel is very caring, compassionate and knowledgeable, and we quickly got to the bottom of what was going on with Archie. I then brought my other dog Daisy to see Dr Kimmel, and she’s worked out a diet plan for her & really cares about getting her back to a healthy weight. If you want a vet that still has the personal touch and is not part of a huge multi-chain practice, Down Dog is the place for you! The entire staff is awesome! I can’t recommend them highly enough!
Emily Washington
3 years ago
Everyone is very welcoming and friendly! Dr.Kimmel is a very great veterinarian and my puppy Zeus loves her! She responds in a timely manner and she fits us in when we have unexpected issues! Definitely would recommend her for anything concerning our pets!
E T
3 years ago
Have updated my original review as I'm not sure how the previous one was posted. But it's been corrected. Great place for cats and dogs.
Bryan Toth
3 years ago
Dr. Kimmel and staff have been wonderful to us, and went above and beyond in dire times. We use them exclusively for our greyhound family, and highly recommend.
Carl Joseph Andrews
3 years ago
My wife and I were directed to Down Dog for treatment for the dog we were fostering for the Charlotte SPCA. Excellent staff, very friendly. Would patronize for our cat if they were slightly closer to home.
Charlene Elizabeth
3 years ago
Dr. Kimmel and her staff are the absolute best! We adopted our girl Charlie this year and needed a good vet as she had many health problems when we got her. Dr. Kimmel and her team had Charlie feeling better so fast and continue to take great care of her. They made everything so easy and comfortable for us as new dog parents. We have now been taking Charlie to the team at DownDog for almost a year. I copied this from another reviewer as it explains exactly why we love DownDog Vet. **Incredibly friendly and professional and will treat your pet as their own. Always available to answer questions at anytime, will always make recommendations for your pets health and are very flexible when it comes to scheduling appointments and working around your schedule. DD being the most affordable Vet I’ve ever been to is a nice added bonus as well! If you’re looking for a Vet, look no further, Down Dog is the place you and your pet want to be at.
Doug Robinson
3 years ago
Friendly compassionate staff. Very helpful and answered all.of my questions.
William Wherry
3 years ago
Recently took my puppy here and she absolutely loved it! They made her feel super comfortable and my puppy didn’t even realize it when they gave her the vaccine shots. The rooms and waiting area are really nice and the staff are very friendly and knowledgeable. Will definitely be making this my regular veterinarian!
Elisha H
3 years ago
If you're looking for a great Veterinarian who genuinely cares about your pet, then Dr. Kimmel is the way to go. Easily one of the most compassionate vets I have ever met and had the pleasure working with. She listens to your concerns and …
Jennifer Martin
3 years ago
Above and Beyond the BEST Around
Justin Elliot
3 years ago
We love DownDog. They have been so kind and helpful with our new adopted pup Cole. They go above and beyond when it comes to answering our many questions. Everyone there is friendly and easy to talk to. They are located over 30 minutes from our house, but they are so great we will continue to see them regardless of the distance. Thank you DownDog!!!
Katherine Olivo
3 years ago
Very friendly staff, sadly due to covid19 I couldn't meet Dr. Kimmel but she send me a letter with her assistant to let me know what she found on my dogs teeth. They gave me a lot of compliments of how well behaved my Husky did on his appointment and he even got a bandana. Will come back for sure. Thank you ❤
mechelle padgett
3 years ago
We first needed to make a last minute appointment for our small dog to get a vaccine in order to be groomed.. I called, hurried and hoping they had availability and thankfully they worked with my schedule, called and transferred her records …
Michelle
3 years ago
I HIGHLY RECOMMEND THIS VET!!! Dr. Kimmel & her staff are so kind and patient! I brought my 2 y.o. German Shepherd who has shown aggression to male vets in the past but she (and I) had a wonderful experience. I was very nervous since it was …
Nancy Roberts
3 years ago
Even though it is called DownDog, it is a great place for cats too! Dr. Kimmel gave my two cats their physicals today and she was very thorough and sooooo nice and caring. There is a special examining room for cats that is very pleasant and …
Nikki Terry
3 years ago
I have tried quite a few vets with my cat and have had very little luck in Charlotte. I adopted a puppy from the spca and they had me take her here. After my first few experiences you bet I will be continuing to go here. My puppy runs to the door (even after getting spayed here ????). They are always very responsive when open and aren’t the vet who will ALWAYS recommend they come in. I’m a crazy puppy mom who has 1000 questions and they are always happy to answer all of them. I have already recommended DownDog to quiet a few friends.
Nikos paleologos
3 years ago
They took great care of my pet friend, gave us free perks as new neighbors. I recommend!
Patricia Nelsen
3 years ago
Wonderful staff! I brought my dog, Zoe, in for a nail trim today. Dr. Kimmel and her tech, Sarah, were absolutely amazing. My dog is very nervous and anxious at the vet. Sarah took her time with Zoe, giving her treats and letting Zoe warm up before even starting the nail trim. They took breaks between paws to reward Zoe for being good and reinforcing that this experience is a positive one. I have been to places that force the nail trim to happen, this was not the case at all. They went at her speed. It was a fantastic experience for not only Zoe but for me as a dog mom.
Rachel Kaminsky
3 years ago
DownDog Veterinary Clinic was by far the best vet I have ever been to. It is so warm and inviting you don’t even feel like you are in a doctors office. I have a chihuahua and she is afraid of everything and everyone; Doctor Kimmel and Sarah …
Rich Furr
3 years ago
We have taken our 10 year old rescue, Simon, here since shorty after they opened. Dr Kimmel and staff are absolutely top of the line. This week Simon needed his teeth cleaned and both my wife and I were a bit apprehensive due to his age …
Ryan Ferguson
3 years ago
Dr. Kimmel and her staff are the best around, hands down!! Been to a few other Vets since adopting my pup 7 years ago, in different parts of the country, and Down Dog is without question the best I have ever been to. Incredibly friendly and professional and will treat your pet as their own. Always available to answer questions at anytime, will always make recommendations for your pets health and are very flexible when it comes to scheduling appointments and working around your schedule. DD being the most affordable Vet I’ve ever been to is a nice added bonus as well! If you’re looking for a Vet, look no further, Down Dog is the place you and your pet want to be at.
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Business Hours
Monday
8 AM - 5 PM
Tuesday
8 AM - 5 PM
Wednesday
8 AM - 12 PM
Thursday
8 AM - 5 PM
Friday
8 AM - 5 PM
Saturday
Closed
Sunday
Closed
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