22 reviews
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Mark Anthony - Solo & Friends
2 years ago
The only place I trust to care for my dog. My family has been taking our dogs to Borderbrook for nearly 30 years.
Carol Nestor
2 years ago
I have been taking my pets to Dr Heller for 25 years and she has never steered me wrong. Excellent , professional care. Staff like family and always kind when I call with questions.
Aislyn Bridges
3 years ago
Dr. Heller was AMAZING with my ferret. She was very kind and explained everything to me. She took the time to give me proper nutrition advice that helped me make decisions to get him on a proper diet. I would recommend her to anyone looking for a vet for their ferret.
Susie Lindenfelser
3 years ago
When my daughter and I got there we were instructed to stay in the car and they would call us. A client walked out and we waited 20 min and never got a call. We then proceeded to go in and got yelled at because we weren’t behind the line. We were then told only one of us were allowed in there and even though it was my daughters bunny she was not allowed to answer questions!!! I didn’t even get to go in and see the dr. She did come out but we had a lot to tell her and we were very rushed out of there. This place was filthy and the lady behind the desk was rude. I will be taking my business elsewhere!
Melvin Hershelman
3 years ago
The ladies there are absolutely amazing!!! Took my red nose pitbull there and they had absolutely no issues with her at all. It's very nice to take her somewhere and she isn't treated like a monster. These ladies are now my primary vet services!!! Hands down.
Andrea Krueger
3 years ago
My daughter and I went for the first time this week and did not have the best experience. We were only there to have our guinea pigs nails clipped so it wasn’t a big deal. But still I won’t go back. If you go, make sure you wear a mask (even if you are vaccinated) and do not take any children. Be sure to stay within in the space allowed and do not cross the line. That’s all I will say about that!
kim mcdermott
3 years ago
The most awful visit we have ever had, 408$ no blood work, no explanation of what the urine or fecal was. Said they weren’t sure, maybe bladder, take this med (241$)come back in two weeks for sonagram and exray . So unprofessional!
Jacob Winslow
3 years ago
Had a emergency with my poor cruzer bunny today. Unfortunately the outcome wasn't what my wife and I wanted... But, I cannot say enough good things about the care and empathy the team at borderbrook animal hospital. They are the only facility that was willing in the greater PA area to help when it wasn't convenient. Moving around there busy schedule to assure he would be able to be seen. My wife and I are so greaful for you all.
E Eloi
3 years ago
I have now found the most wonderful honest, caring vet & equally amazing staff(Monica & the other lovely lady, didn’t catch her name) around! I love this place. They spent time with me and my dog, Henry (he is fearful) to make sure I was informed and we were all comfortable before receiving services. During services they treated him w such love and made sure I was able to hear him in the room. Dr Heller was thorough on her exam and didn’t try to oversell me like the previous vet at Monroeville vet. My bill was more than reasonable and I will be back w my other pets for dentals and all other medical needs. Thank you Borderbrook, you guys are the very best!!! Oh and (fearful) Henry actually liked you all too! ???? Highly recommend!
Michael Strachan
4 years ago
She is the only vet in area that would see our sick ferret. She was very kind and her treatment brought ferret back to health. She did a follow up phone call to see how ferret doing. I would highly recommend especially if you own a ferret
Lisa Buynar
4 years ago
I have been taking my cat there for 10 years now. The staff is great! At one point they saved his life. Thought we were going to loose him. Glad to have a vet like her.
wendy elcesser
5 years ago
Always looking out for my pets
Joanne Murray
5 years ago
Dr heller has taken good care of our pets for many years. Competent and compassionate - what more can one ask ?!
Jon Bellotti
6 years ago
Very knowledgeable ferret vets and very friendly, but this review lacks 5 stars because of the fact that the bill is just as ridiculous as every other vet. You think you're gonna spend 50$ on a visit, you spend 100$
Douglas Bauman
6 years ago
Kind and Caring for your pets
Ashley Giles
6 years ago
Excellent Vet!! I drive 1.5 hours just to take my ferrets here. I highly recommend!
Jo Ellen Hart Deasy
7 years ago
Great Vet. Loving, caring, professional. Staff great also. Highly recommend!
Camille Fuller
7 years ago
Staff was nice and the kettles for the dogs had a door for dog to go outside
Kandy Berri
9 years ago
I scheduled my ferret to have a small mast cell tumor removed with Dr. Heller after she told me (after a 5 minute evaluation) that this was indeed what he had. She quoted to me $300-$500 ("we can't tell you how much, it's based on time") just for the surgery, $120 for bloodwork, after the $44 initial visit. I went in to drop off my best friend, in tears and very worried, and the staff did very, very little to calm me down or make me feel better. This price is severely inflated from the $125 quote that Dr. Wagner gave me, and in the end I cancelled my appointment with Dr. Heller, as I felt severely ripped off and lied to.
Daniel Bartoli
10 years ago
I have been taking my pets to Borderbrook since the mid 1980's. Three dogs and at least 10 cats have been treated at Borderbrook, many for their entire lives. The care is first rate.
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