Ani-Mall Pet Hospital Middletown, Pennsylvania

IF YOU CARE ABOUT YOUR PETS HEALTH DO NOT GO HERE. Im only leaving this review to warn other pet owners and animal lovers. Three months after my dogs yearly exam we had to put her down right before Christmas due to a large tumor near her spleen. This did not suddenly appear within those 3 months. I had felt a lump myself and asked during the past TWO visits for them to check. Their response was always "nothings wrong she's a healthy dog". I should not have trusted them considering the tech always "forgot" to tell the doctor certain things I was worried about, and then had to bring my dog back inside. I don't even know which "doctors" my dog was seen by. They don't let anyone inside with their pet since the pandemic started so who knows what they did. Luckily the wonderful vet in Wurtsboro allowed me in and that's when the tumor was found and we had to put her down. My dogs pain could have been prevented if Ani-Mall did their job correctly. RIP my beautiful girl.

Its only a business to the owners, not a caring about the animals kinda if place.

Staff friendly. Veterinarian came to my car and questioned me regarding my pet , to 8nyroduce himself, to get a clearer understanding about my pets condition and history . Welcomed any questions I may have had. Veterinarian was friendly as well. Prices were reasonable. This was my first visit there . My pet had a urgent matter and they gave me an appointment in 1 day.

Seems like they have a ton of staff/management overturn. Had previously dealt with the former office manager only to call again and find out she was no longer there. As well as the whole boarding staff, assistants, and techs. I originally went to Ani-mall for boarding. I’ve definitely seen a decline in care.

What can I say except in sorry! I say sorry because I had no choice but to give it 4 stars due to the fact that travel, concerts, indoor eating well pretty much EVERYTHING is open 100% with small inconveniences, well everything except Ani-Mall Pet Hospital. Don’t get confused there fully open, except they have the same rules as when COVID -19 was full blown out of control. During every appointment you you are till STAY IN YOUR CAR and call the office die them to come out and do all the business on the phone handing them something I put in comparison to my kids, enough is enough already! I don’t want to give the wrong impression here, I say this because I personally drive 2 hours for my “best friend ever” to be seen by Ani-Mall Pet Hospital. You heard me correct, I like this place so much I drive all the way up here from Brooklyn NY that’s how passionate I am about this place. The receptionist are amazing and I could never say enough about how thorough the doctors are and so far in my case have not let anything slip by and will always air on the side of caution. And please believe me I do drive this far because Ani-Mall Pet Hospital is by far much more affordable than anyplace I find locally, but but not only are they more affordable they are exceptionally friendly and very very thorough. And I know I speak for all of use when I say when it come to the animal in my life who I only call “MY BEST FRIEND” only the best will do, and for sure undoubtedly ANI-MALL PET HOSPITAL is the BEST.

I have had 3 different vets here and all of them were terrific and caring as well as the staff that works there. If you are looking for a vet...this is a good place to go.

Update: When last there, I asked them to check for fleas, and if she had them, to include a dosage of external flea/tick medicine... they told me that they "checked," and that she didn't have any... well, she did (once home, she never went out again, and remained an indoor kitty, as are my 3 other cats), and she gave them to all 3 other cats, and now I need to call an exterminator! ???? This, on top of the fact that they make you wait in the parking lot while they "examine" your pet, so you never see what they actually do, because of "COHHHHVVVIIIDDDD," is why I switched to another vet... ????

It was my first time going and the service was good i like it

Excellent care because both the Vet techs and the Vet communicated very well with me! And told me my Dog was very good getting his nails trimmed! If he was good then they were good.

Very caring service. Treat your babies like their own!!!

For the 5 years we were in the area, this was the place for our pets. They are very caring and understanding. If there were any issues and mistakes, they are quick to work with you and rectify them. They also have a great boarding program for your pets which we used. We recommend them for anyone who is looking for a local vet.

It was Fancy's first time boarding at the Ani-mall Hospital so I wasn't sure what to expect. To my satisfaction, my fur baby was well taken care of from June 29th through July 12th. She received a complimentary bath on the seventh day, the staff text photos during her stay, and she smelled so good when we picked her up on July 12th. She has a grooming appointment scheduled there for next week and I would definitely board her there next time.

Wonderful and caring staff !

Amazing. Help rescue baby kittens, I have never met such a caring giving person. Nicole you are wonderful a gift. Updates information, explains, cares to find good home. Nicole take Kevin please

Great place. Treats my dog like family

Love the Vet Doctor's and the staff! I've been taking my Puppies there for years. They always take great care of them.

It's hard to find a good local vet for pet rabbits. This place is top notch! The entire staff is excellent!

Best vets for our fur family !!

I have been going here for a long time with my pets Chase and Buddy. Just recently i had to put Buddy down and they were the most compassionate and empathetic during his passing. It was a hard decision to make and they were supportive through it all. I recommend coming here for veterinary care of your fur babies.

I want to thank Janet for taking her time with me on the phone yesterday. She shared her own personal and professional experiences when dealing with end of life circumstances. I appreciated her approach, I am grateful she cares so much about people and their four legged family members.

They take care of your pets needs! Keep up the good work!!! Pet heroes!!!!

They saved my chihuahua daughter dog! They have also been there when I've needed them. Thank you Ani-mall!

The staff there was very friendly! I would recommend this place ! Nice and clean! ????

Great vet's , great staff

Excellent veterinarian's. Emergency visits can be pricey.

Wonderful humans making us the best hoomans.

My dogs in the past come home neurotic after a stay at a kennel. I have boarded for the last few years at Animall and they are always their happy same selves when I pick them up.

Staff was excellent they came out to get information on my pet. To keep everyone safe from covid. Very caring love them.

I highly recommend this animal hospital. Dr. Sterlacci is amazing and goes way above and beyond any other veterinarian I have ever seen, he spent many hours counseling me regarding my sick fur baby during his long battle with kidney disease, answering any questions and concerns I had regarding medications, treatment, etc. with patience and care and really took the time many vets don't. Great place to take your precious pets!

I was very pleased with the care that my pet received here. The staff is thoughtful and explains everything. They received my dog curbside and escorted him inside. He was not agitated during the visit I could tell the way his tail was wagging when he came out. Highly recommend this clinic.