Wagsworth Manor Pet Resort Malvern, Pennsylvania

I love wagsworth so much my dog loves it and I love how tired he is when he gets home.

My dog Miles absolutely LOVES wagsworth! He attends day camp 4 days a week and comes home ready for a good nights sleep. We have seen so many improvements in his behavior since he started at wagsworth as a young puppy. The staff takes such amazing care of miles and makes sure he and all the other dogs are safe! Cannot recommend wagsworth enough.

Wagsworth has cared for my dog for a year in dog day camp. The staff I have interacted with are all professional and have a strong connection with the care pets receive. Most importantly my dog runs down the hall at drop off never looking back! He absolutely LOVES going to Wagsworth!

My dog absolutely loves going to Wagsworth ! He knows when we are close and gets so excited. It truly is a dog heaven from the day camp fun to the staff who are the most friendly, caring and dedicated team. You can tell they all love the dogs so much and enjoy what they do. We have also boarded our dog here and he always comes home happy and tired from so much play time. Thank you for all you do it is greatly appreciated! I would highly recommend to anyone with dogs that need some extra play time and attention during the day.

Our cat, Sketchy, has been here several times and when we pick him up, we can tell he was well cared for.

I took my pup there for the first time, and Wagsworth staff weee amazing. They were very welcoming and even gave me a full report when I picked my pup up. Everyone was very professional and very friendly. I totally recommend them for your pups daycare needs.

Like most dog owners, I am obsessed with my dog. I am very critical of boarding/Daycare and have always been anxious about leaving him places. Wagsworth is the only place I am comfortable bringing him too. The obvious things: 1. safe, well kept facility 2. very nice, accommodating staff Though the reason I only trust this place: 1. The first time I brought my dog there, my dog had a skin tag/some small bump that was a little cut (my dog was chewing it and it was having issues healing). During his visit he chewed at it and cut it open. The staff cleaned it and made sure it healed ok. When I picked up my dog it looked better than when I dropped him off. 2. My dog stayed over a week period where the weather fluctuated a lot. The staff provided my dog with a sweater on days it was chilly (no cost) Needless to stay, this place can be pretty pricey, but I’ve had issues with other facilities (my dog getting attacked, cleaving with infections, etc). This place takes great care of my dog and it is worth every penny. They also have a lot of a la cart services to make sure your animal has a great time.

Our young, very sensitive German Shepherd spent the weekend at Wagsworth. She was lovingly greeted and trotted off without a look back! Love the report card they email. So reassuring to her worried parents! They are amazing!

Carson, our border collie, is happy at Wagsworth. He likes the other dogs a lot. He gets plenty of exercise.

Wagsworth is wonderful. They are professional, courteous and friendly. They know how to treat our pets like family. My pup never wants to leave. Thank you for being fantastic!

I have used them since they opened and over the past year they have drastically raised prices for no visible reason other than to take advantage of the pandemic. Since Spring of last year they have: added a group play charge to Sunday morning for people who have pets stay over Saturdays, raised their overnight rates, raised overnight rates again, and now have implemented a two-night minimum for weekends. In addition to the pricing policy issues their facilities have suffered from neglect (i.e. the reception area has been very dirty and their indoor pool looks neglected). It is a shame Wags has gone this route when they really were the best in the beginning.

Wagsworth Manor Pet Resort is the best place for your pets if you need to leave and can't take them with you. They took such good care of my cats. While they were there, one of them had a urinary tract infection. They called me and asked if I had a preferred vet, if I'd be OK with theirs, come pick them up or do nothing. I chose to use their vet. They took great care of my cats, giving them their medicine, etc. I felt they were very well treated and taken care of. I will definitely be taking them back again when I need to go away without them.

I was so pleased to find such a great place to board my very precious little Yorkie. The staff are really great and there are many options for different activities. I highly recommend Wagsworth Manor to anyone.

First I would like to start by saying I have brought my dog here since Nov. 2019 and I loved it and so did my dog. However, over the last year the quality of service has been terrible. I received a call recently while my dog was in boarding that he was removed from group play for an incident. As an owner this is something you never want to hear, but what struck me by surprise though is that they mentioned it was the 3rd time something had happened over the last year, though they never communicated this before and this was the first time I ever heard of an issue. One of the explains they gave in their record was from when I was traveling about a month before and my dog was in boarding; during this trip I was emailing with them daily to makes sure my dog was happy (again this is even before I knew there had ever been an issue) and not once did they mention that there was an incident that occurred. Because my dog is suddenly on his "3rd strike" I am no longer allowed to put him in group play. As an owner if my dogs has an issue I can except that and get him more training if needed, but it's impossible for me to address an issue that I've never heard of before, especially when it turns out it's on his "3rd strike and he's out".

Our dog Finn had the best time at Wagsworth! My husband and I loved receiving the daily updates and pictures! He looked so happy the whole time and comfortable with the workers! Thank you for taking such great care of our little guy!

They were so very accommodating and responsive!!!! Highly recommend Wagsworth!!!

Wagsmore Manor was above and beyond my expectations! My dogs came back happy and relaxed with no issues. I liked the fact that the staff evaluated each dog before group play to see if it was the right fit. My three dogs, being their own pack, needed special attention and was taken care of appropriately. Check in and out was easy, the staff was knowledgeable and courteous, premises was very clean. I have made reservations for going back in February. This was my first time experience and I will definitely use them again. Five Stars⭐️⭐️⭐️⭐️⭐️

My dogs love Wagsworth Manor! We moved to New Jersey 6 months ago but I still bring them back for doggie day camp, a swim and a bath when I’m in the area. The staff is great and the dogs get excited as soon as we pull in the parking lot. Now we just wish they had a second location in South Jersey!

I recently moved to the area and I brought my dog for doggie daycare. The first day was an evaluation but when I picked her up they said “someone should have called” to tell me that on the first few minutes of her arrival my dog was eyeing the fence. They thought she might jump so they put her in an isolated yard for the day. Unfortunately, nobody called to tell me this and she was isolated the entire day. They also charged me for an entire day when I could have picked her up earlier. I requested a re-evaluation because she has been in doggie daycare for years and really loves it. They said they would call the following day to get her scheduled for a re-evaluation but nobody ever called. I understand they are busy but the lack of attention to detail didn’t leave me feeling reassured that my dog would be in excellent hands.

Happy that they could accommodate my dog while I was in the area from out of state. The staff was friendly and informative. My dog seemed happy and well cared for while there for two-days. However--the up-charges were ridiculous! Mandatory "activity" up-charge and had to pay $8 to leave my own blanket! That is just ridiculous. Nice in a pinch, but I will not use Wagsworth again.

The folks at Wagsworth are always professional, friendly and so welcoming of our dogs.

We love Wagsworth!! Our 4 year old boxer comes here once a week for day camp - and always comes out with a ‘smile’ on her face. Staff is so friendly and treats your pet like their own. Facility is very well maintained and clean.

The Wagsworth Manor team was unbelievably considerate, patient, and considerate in hosting my dog. My partner and I recently got married, and had an awful experience trying to secure a dog-boarding facility at the last minute. I spoke with one of their client services managers, Elissa, and she jumped through hoops to ensure that our pup could be boarded within a week's notice. I was very nervous given that this was our dog's first time boarding, but my anxiety was fully put to rest receiving a daily photo and report on her activities throughout the week. Given our purchase of the "puppy plan", our pup had four hours of play, 1-1 time for cuddling, and bone and blanket in her rest area. She was excited to see my partner and I when we went to pick her up, but also seemed sad to say goodbye to the staff (tail wagging and approached them all when we were leaving). Finally, immediately prior to checking in, we realized our vet had not administered a required vaccine, and so the Wagsworth team siloed her for a day, transported and took her to the vet, and brought her back to the facility. I do strongly encourage that you avail of their tour's before boarding your dog. They follow typical practices for how dogs are boarded -- I was surprised to read reviews expressing shock or outrage for how dog's are kenneled. For a premium fee, you can also keep your dog siloed in an environment more akin to a personal home. We are relieved and delighted that we will use Wagsworth for any upcoming need. We were very pleased with our experience and will be back again!

Wagsworth is the best!! My boy Jake just loves it there.

We have two Labrador retrievers that have never been boarded before and they're more family than pet. It's hard to say if they had a good time or not. I think the only thing lacking would have been some sort of picture or proof that they got the extra add-ons that we did pay for. The front desk were very friendly especially for a newcomer like myself. As I didn't follow all of the directions with my food and prescriptions. The facility is large and very clean.

Hands down! Best place for dogs. My kid loves this place.

Staff was at all times responsive to our questions and needs. Took great care of our puppy who appeared to have enjoyed his stay. Well done Wagsworth !!!

Our pooch had a wonderful first day at camp! We are looking forward to his next visit!

Dropped our baby off for her first weekend away and were very impressed by the space! Everyone was also super nice, putting us at ease. The dogs around also seemed super happy which is a great sign. When we picked our girl up she was super happy and worn out! Great to get a report card to see how she did as well. The one thing I definitely advise you to do, is get something written about pricing BEFORE you come to pick up. We confirmed numerous times that we wouldn't get charged an extra day as long as we picked up before noon. So we come in at 11, only to find that we had been charged an extra full day of activities. We were then told that a half day of boarding charge would start at noon, but that for activity plans not to be charged, pickup would have to be before 10. Not one time was that ever told to us, even after asking both on the phone and in person. We would have happily been there at 10. So, we essentially wound up getting charged a full activity day for one hour of time. Left a bad taste in our mouth after an otherwise good experience.

Teddy had a great stay while I was on vacation, happy and well taken care of when I picked him up.