Pabbys Pet Resort And Day Care Chalfont, Pennsylvania

The owner/operator Sue, seems to care much more about money than your pet, We thought she cared about our dog but found out recently that neither our loyalty nor our dog were of any value to her after she stopped allowing our sweet dog Chloe to go there after nearly 10 years of being loyal customers. We were told we didn’t bring her often enough to use her boarding or day care, which is funny because she told us we couldn’t bring her any longer shortly after the pandemic started. It was her favorite place. Awful customer experience. Very upsetting.

If I could give Pabby’s a zero I would. Stay far away from this place. The owner, Sue, is a miserable person who does not care about animals or people. She is rude and unprofessional to customers and staff. Sue only cares about making money. My dog was boarded there for 5 days. When we picked her up she was really sick. She was so sick that we did not even know if she would make it. She was coughing up blood and had trouble breathing. We took her to the vet and had to to go to a specialist and pay over $5,000 for tests and medication. Sue could care less that my dog got sick at Pabby’s. It took my dog a whole year to recover. Do you really want your dog’s care to be in her hands? The worst!

Friendly, efficient owner and staff. Fur kids are well cared for.

Michele is the best dog groomer in PA

Wonderful caring staff. Feels like family. Great place for our furry kids.

I am so grateful to have such a fantastic caring place to watch over my pup when we vacation. Sue and her employees are professional and Hank is always so excited to see everyone. I love the pictures they post so we can check in. They have been very accommodating to our ever changing plans this year with everything going on. We will only trust Pabby's with our pup.

The best sums it up!

Our dogs have boarded and gone to day care for years. All has always been well. I highly recommend.

Extremely knowledgeable staff always treating your pet with kindness

It a very nice place and great people

I used to work there and it wasn’t a fun place to work for. The owner would harass me and say negative things towards me and I never felt safe or welcome working there

My dog was groomed there several times and I was very pleased with how he looked. However, I called to schedule another appointment in early August (around the 1st week) and a girl on the phone said she couldn’t find his ‘card’ that tells them how much time it takes to groom him. After 2 more calls to them another girl (or the same girl) said she was still looking for it and if she couldn’t find the card she would call me back and we’d start over. Well, tomorrow starts September and still no call. I will not be returning to this groomer.

Always do a great job .

Carson loves his friends and family at Pabby’s.

Grooming cam out pretty good.

Don't walk dogs they are caring for. Not for my dog :(

I would not recommend this place. The owner is highly unpleasant and unprofessional. We set an appointment 2 weeks out. When we got there we're asked to wait until they've taken out all the dogs of the owners waiting for them. The owner said she didn't know why would anyone on their staff would schedule an appointment on that day when it's their busiest time. So we waited until she came back and asked what our dog is and how often we would bring her (which we provided in the email) only to be told that they stopped accepting new dogs until summer. I wish they could have explained this sooner in their email so I could have used that time to look for some place else. I'm grateful to have known their poor customer service sooner because I can't imagine how can they provide great care to my dog if this how they treat their customers.

Owners and staff are very friendly and helpful. The facility is well organized and clean

Extremely courteous and professional At the end of my dog's stay, he came out smiling and well groomed Best choice for your pet

Your dog will be treated like their own! Wouldn’t go anywhere else!

My pups absolutely love going to daycare at Pabby's. And I can rest easy knowing they are loved and cared for just like family.

I would not recommend this place to anyone. The owner is very unprofessional. They string you along for a week and turn you down without warning. They require at least a month of ownership. Not sure what working professionals are supposed to do. Take a month off of work? I should actually thank Pabby's for this because I cna't imagine the lack of care they actually give their animals if they treat their customers like this.

They are the best! My dog loves going here, she doesn't give me a second look when I drop her off.

We love Pabby’s, but more importantly, our greyhound, Stella, loves it!! She is treated like a queen while she’s there. Pabby’s is the only place we take our dog when we go away.

Good pet all around resort.

I made an appointment via email to tour Pabby's daycare center for 2 weeks out. Today, my boyfriend and I went to Pabby's, getting there 5 minutes prior to our appointment. There was no one at the front desk and no staff members in sight. There were several people standing around, waiting to pick up their dogs. About 10 mins into waiting, a woman appeared and very flustered, asked what we were there for. When I told her we were there to tour the daycare, she told us it's their busiest day of the week and they don't ordinarily schedule tours on Wednesdays (okay, but you did...). She said it would be quite a while before they could give us a tour. I asked how long and she said 10-15 mins, and that she couldn't keep the people who were there to pick up their dogs waiting. I was immediately turned off by her negative attitude, as she seemed quite inconvenienced by our interest in giving her our business. Nonetheless, we decided to wait for the tour since we were there already. Cut to when another couple walked in for a daycare tour, promised to them by another employee via phone earlier today. Once again, the same woman said she didn't know why appointments were being scheduled on their busiest day. She then looked at me and asked what kind of dog I have (info that was already provided in my email to Pabby's) and how often we would need daycare (also information I provided in my initial email). When I said we would only need daycare once a week and sometimes last minute, she said they wouldn't be able to accommodate that because they are already at full capacity and they "even stopped taking new customers over the summer." All of this information could have been conveyed to me via email so that our time wasn't wasted, and in fact, the entire situation from start to finish could have been handled much better. It's possible that Pabby's takes great care of their dogs, but as human interaction is just as important, I won't be bringing my business to Pabby's (nor did it seem like they wanted it anyway).

One of the best places we take our family member when we can't take her with us. Always kind and courteous!

My Dogs favorite place to go

Pabby's takes great care of our dog! They clip his nails and require little notice which is great for us!

They take great care of our dog! We have used the daycare at least thirty or so times.