22 reviews
All reviews (22)
Yelp (7)
Google (15)
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Julianne Jones
3 years ago
We've left our girl here twice now, and she loves it! Plenty of outside time and playtime with other dogs, lots of chickens and ducks outside the fence to watch. The workers all knew her name and were very kind. This is what she looked like right after pick up after a 3 day stay! :D
mary Boyd
3 years ago
We have had our dog there twice recently. I feel she was well cared for,especially with her special needs. Would recommend this kennel to anyone looking for a safe environment to board their dog.
Justin Moore
4 years ago
Great service and a professional atmosphere. Nice knowing that your dogs are safe here.
cheesebreez brown
5 years ago
I LOVE this place. Heidi and her crew make sure not only my dog is well cared for, but that I am kept in the loop too (anxious dog mom,here!) They send my pictures over text by request, and post photos on their facebook, too. What I love most about this place is the unpretentious attitude the staff has. No question is "too stupid" and no request "too much". I love that they have social play time with other dogs, as my dog loves to play with others! All the play areas are huge and are super secure with tall chain link fences and double lockout features. All in all, I love this place, and so does Mimsi. I find the price completely fair- as it is all inclusive instead of "a la carte" that some other kennels charge.
Dana Schrum-Helton
5 years ago
I am not a fan of the gentleman who just spoke with me over the phone concerning price. His tone and response made him seem almost offended when I asked if $40 per dog ($36 per dog since I have 2) per day was correct from the website. His statement regarded other kennels charging less as unprofessional. The kennel I currently use has top reviews and competitive pricing. Just amazing with my dogs, but too far away since I moved to the area. I just wanted to speak with a kennel (referred by a neighbor) closer to home to make my 10-12 overnight trips per month for work easier. Plus, look at these amazing, positive reviews. Instead, I left the conversation uneasy on the shortage of customer service/sales etiquette I received. Enough feeling about it to call for my own review. I’m sure this is a fine facility, but for 1/4 more (even double) what most other facilities charge, pushing qualified customers away with such an ugly attitude is unfortunate. As soon as he believed the price may be too high for me, he wanted off that phone call. Perhaps a chat about what makes your service “more professional” or better than others would have been a better tactic. I would have listened and considered the advice to make my decision.
Ginny Ward
5 years ago
Our 2 girls were there for about 8 months or so while we sold out house, so thankful we found a kennel that loved them as much as we do! Thank you, Nick, Terry & Maddy. We really appreciate all you did for Kona and Nugget!
Jene Maicko
5 years ago
I love West Eugene Kennels; not only do they take great care of my pup, the staff is so knowledgeable and kind! The facility itself is awesome- they offer heated and air conditioned stalls with open slats and attached to the buildings are huge securely fenced dog parks ( which is a plus because my dog is an escape artist!) When I told the staff about Macs digging to escape actions, they let me know that their fencing was over 10 feet high and had cement poured 6 feet under to ensure no escapees! My dog gets to play with other pups in the dog parks supervised by staff. Mac comes home tired but well cared for and always can't wait to get out of the car when we pull into West Eugene Kennels!
Kathy Grimwood
5 years ago
The only ones we trust with our furbabies
Ryan Brown
5 years ago
The staff here is great! Always going above and beyond to take care of my pup Thor. I wouldn't trust my guy with anyone else in town.
Wendy Milbrett
5 years ago
Dogs sometimes bark non stop.
brent j
6 years ago
This is one of our favorite doggie day care kennels. Have used it many times. Staff is great with all the dogs.
Clay Milbrett
6 years ago
Take your dog elsewhere,they bark all the time.
Michelle Wardell
6 years ago
They are an awesome place to leave your dogs if you need a loving caring place for daycare or overnight care. They take care of my boys when we go camping because they need socializing. Great prices and discounts for more than 1. Terry is the owner. Awesome guy!
Judee Ransdell
10 years ago
Terry and his staff at the West Eugene Dog Kennels are TOP DOG in our opinion. Their excellent facility and personal care for our dog, Ally, cannot be beat. The facility is clean and comfortable...the staff are caring and …
Tiffany Kodak
11 years ago
My dogs have stayed at this kennel several times. The owner is really flexible with drop off and pick up times. He remembers information about my dogs, as well as specific requests for them. Our dogs are always happy when we pick them up. We've been really pleased with the care the our dogs have received while being boarded.
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Business Hours
Monday
8 AM - 4 PM
Tuesday
8 AM - 4 PM
Wednesday
8 AM - 4 PM
Thursday
8 AM - 4 PM
Friday
8 AM - 4 PM
Saturday
8 AM - 4 PM
Sunday
8 AM - 4 PM
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