Southwest Pet Hospital Springdale, Oklahoma

I had been very happy with this vet and a loyal customer for 2 years prior to covid. They have handled covid so poorly. Their lobby is still closed completely and customers are forced to wait extended periods of time in their cars while they perform exams on their animal with very little communication. They performed an ultrasound on my animal without consent and then charged me for it, after they said they would not. I will not return.

Very nice people, worked us in same day. My little 4 legged boy came through is mini surgery without issues. Now we're going to take all of our pets to this veterinarian can't thank them enough.

Wasn't even allowed to go back with my pet due to "covid". I don't think I'll be going back. I'd like to be with my pet on Vet visits.

Very efficient & friendly staff with a reasonable price! Everything was explained thorough would recommend!

It was all right little pricey but then it said my dog so thumbs up

Dr. Wendall and her staff are caring and knowledgeable. They take great care of my pets. Thank you, Dr. Wendall for all that you do for me.

Lady caught an attitude after asking her questions. The day before they said my bills will be covered. Because it was there fault for no looking my dog over completely before I adopted him. they tried charging me close to 200 dollars for blood work. And over 600 dollars for extra stuff which he doesn’t even need. I would not recommend.

Very clean, the staff very pleasant an helpful overall great experience

Were very caring and gentle with me and my fur baby while making arrangements for his internment.

People are nice and caring, but the prices are EXPENSIVE!!!!!

Good people. I'm a truck driver and it's hard to find a good vet on the road. I'll be back.

Beware of this vet clinic. You cannot trust anything they tell you and I highly suggest you get a second opinion before having any procedure done on your pet. I made the mistake of assuming they were trustworthy since I adopted my dog through them. I will not make that mistake again. When I attempted to get a prescription for flea and tick meds because I could get them for half the price, they absolutely refused to do it and had no logical reason as to why. So they gave me a price for a different medication that they said had rebates and you would get free doses if you bought a year supply. When my sister picked them up, they had charged a higher price than quoted and didn’t include the free doses. When questioned on it they refused to address the issue and threatened to call the cops on her. So if you have any kind of disability avoid this place at all cost. Even after my sister explained her situation they decided to laugh and grin at her. All we wanted was a refund and they decided to just let her sit in the car and thought it was hilarious apparently. The staff is rude and argumentative most of the time when you question anything they say. This place will rip you off every chance they get. Long story short, if you love and care for your pets please take them to another more compassionate vet clinic.

Truly concerned for pet health and very empathic and friendly. Have been patient of clinic since Dr Wendell has had the practice. Staff always do follow-ups by phone and text. Very responsive to needs. These people really know what they are doing!!!!

When I had to have a dog put down in an emergency. I was made to wait extra time in the lobby because I left them a bad review last time I came here. Then during this traumatic event, they decided to give me flack about the review. Well, here are your 5 stars. They still price gouged me the last time, and I would not have left this review if they hadn't harassed me. So yes, next time I will go elsewhere. You will never see me, my animals, nor my money again.

Super nice and explains the situation and medication required very clearly.

The staff is extremely professional and friendly. They are very informative and willing to work on a budget if need be. Very happy with the treatment and care my fur baby received here...

Always extremely friendly and helpful!!

They're very friendly and helpful

Your staff has been fantastic. You helped with the passing of Bud's mother Dixie and then the care with Bud. Thank you sooo much.

Dr. McLaughlin is an AMAZING veterinarian! I live in Little Rock but was visiting friends and she saved my dogs life when no one thought it could be done. She stayed in communication with me and set realistic expectations. I was so impressed with her that when I had a dog come into the rescue I help with that was going to be fostered in NWA, I sought her out. I was just as pleased this time! Working in rescue, I work with multiple vet offices and this was hands down one of the easiest offices to work with. They were nothing short of amazing! Cheyenne called me back multiple times, answered all my questions, gave me quotes, and were so patient with me! I would highly recommend !

Every one was friendly and very helpful without being judgmental.

Terrible! Would never go back, or recommend.

We adopted Mojo from the rescue ran out of the hospital and have continued use them for all vet related needs for him and my other pup Cauli. Mojo gets all the love when he arrives and receives amazing care they provide to all pups! Cauli is a little more complicated and needs to be taken to the back for exams but they are so accommodating. She’s a frequent flyer due to her allergies and I really appreciate all the attention they give us when we’re there.

Great, caring vet that has always taken great care of my dogs!

They tried to gouge us with unnecessary procedures

Guess what corny he is rude with people even with dog they don't care about them they just think on they self they don't deserve a star not even .0 they give my dog on adoption when I when 2 times and ask for him call every week fill the lost report but they said that they never found it.

This veterinary clinic is really good. The staff are friendly and take very good care of my cat. They were gentle and treated him very sweetly! The doctor there. Dr. McLaughlin was great at her job and found out an underlying condition that my cat had that I didn't know of. I would trust this clinic completely with your pets if I were you.

Dr Wendell, Brenda and the rest of the staff love my fur kids as much as i do. Could not ask for better.

Best place for boarding large breeds. They did a really good job taking the time to build a relationships with our dog.

I have been bringing my dog there for 12 years. Very professional, experienced and compassionate!!