157 reviews
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Yelp (4)
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Deanna Davis
2 years ago
I read other reviews that mentioned the smell, but admittedly assumed they were exaggerated as there will be smell with any animal, but NO. The smell was so strong the second you hit the doorway it made the back of my throat and nose burn. It was like nothing I had ever experienced. Having experience in a vet clinic, I know there is NO EXCUSE for such. There is never a time a thorough, regular cleaning wouldn’t prevent such. Completely unprofessional. I have no idea how anyone could leave their pet there to be cleaned or cared for. Shame on you. There is no way you have pride in yourselves or the care you’re providing the animals. If you can’t do better than that. You need to shut your doors. My dog who suddenly needed bathed once they knew I was there to retrieve him, even though they were made aware the day prior when I was coming, had feces caked in his nails and paw pads and smelled absolutely unbearable. The one star is a joke. As is this establishment. Be warned, take your babies elsewhere!
Charlie Mullins
2 years ago
The two girls who trimmed my pups nails did phenomenal! I didn’t catch their names but they ensured that my dog felt comfortable. 11/18/2021
Heidi Kelding
2 years ago
Very busy, but so accommodating! Great with the rescue animals and seem to know them individually, bravo to them for the work they do! We looked at the Frenchies. Omg so adorable! Shelties were just brought in and handled so tenderly!
Renee Jones
2 years ago
They get my pet in and get him taken care of and back home to me quite fast. And they do a great job. My last place I had to drop him off at 8 in the morning and didn't get him until 6 in the evening
Carol Wiley
3 years ago
Amazing people that work here!!They take great care of there animals and are just all around amazing!!
Jerry DeMoss
3 years ago
If you want a pet this is the place to go. Tons better than going to a pet store and supporting the " puppy mill's" But I filled out an application online to try and adopt a doggie twice. I never heard a word from them. Don't think they keep up with their website very good.
M. Jasmine
3 years ago
I absolutely love this place for getting my pets groomed! They are so reasonably priced and really care about your animal. My dog always leaves beautifully groomed with minimal to no cuts or nics! They take care of their glands and the paw pads too and are super accommodating if you have certain requirements that you would like for your animal!
Shay Gaddis
3 years ago
We picked up our dog and he had cuts all over his elbows and had lost around 10 pounds. The place was horrible. It smelled horrible and some of the staff was rude. My dog was scared of everyone for a while until we left that place. He wouldn’t leave his cage because he was so scared. DO NOT GO HERE.
April Wooten
3 years ago
Will probably try somewhere else to board my baby next time. Wasnt able to go back to where he was being kept, but the conditions couldnt have been great, he smelled so bad when I picked him up, and acted like he was dehydrated. Maybe they are not used to keeping Mastiffs, but they drink a lot of water and arent really outside dogs. But it seemed that he spent way to much time outside and not enough water.
Carter Gilchrist
3 years ago
we were told we couldn’t have a puppy because our other dog’s shots weren’t up to date. which is totally understandable, but the way they told was very blunt and extremely rude with an obviously arrogant tone. it was very disappointing
Clint Greenlee
3 years ago
Friendly staff that really loves animals.
Stoney Budsman (D)
3 years ago
For a animal rescue place they sure charge a very pretty penny for these dogs! Be prepared for them to inspect your home for whatever reasons. This place has pets they have held for extended amount of time due to the "adoption fee's" they charge and nobody being able to afford to rescue these poor animals. And if your trying to drop off a stray, don't count on them to take it especially if its a mixed breed, seems they prefer full blood animals so they can feel better about the $250 to 500 adoption fees. Personally I would never do business with these folks, Joplin Humane society has the same quality pets at a AFFORDABLE ADOPTION price.
Tracy McGuirk
3 years ago
They did a great job!???? My Aunt Blanche from Grain Valley Kansas City was visiting 3 weeks ago and she had lost her little Jack Russell after 17 years and she wanted another doggy, and Golden Paws worked it out for her to get it before she had to go home, she got a little chocolate Dotson 5 year old, she is doing great she has a wonderful home now..thanks for all you do..
Calvin Wills
3 years ago
My akita is blowing her coat so I took her in for a bath with shed control shampoo and to get her nails cut.
Darlene Shanks
3 years ago
Haven't gone into the main building yet, read alot about them. After seeing the website and checking out the photos & comments & reviews, I really looking forward to visiting with them this week.????Need to have a new son! (A young, big boy????) ????
Jacob Higins
3 years ago
Golden paws will turn you down if they don't like how your cat looks. They ask for pictures before ANYTHING. They will turn you down if you have kittens. They will not help you in any way. They care about $$$$$$$$$$$$$$$$ not animals.
Krissy Thompson
3 years ago
Awesome pet rescue and adoption center. Along with grooming.
Linda Langton
3 years ago
My dog got loose on 6-9-21. A friend of mine helped me with posting that he was missing. I was beside myself with grief. Yesterday 6-10-21 she told me that he was found by someone and taken to Golden Paw. ( which is the place I adopted him from last June). I was so relieved that I immediately got in my car to get there. When I arrived at Golden Paws, all I wanted was to see my baby Buttercup. I was asked if I had ownership papers. I explained that I recently moved and they were somewhere packed up at my new home. I had pictures of him on my phone, I told them the color of his collar. I could hear him barking on the other side of the door because he heard my voice. The girl with the long dark hair was the rudest person to me. I told her I adopted him there so surely they could look at the adoption records. Yes they found where I adopted a dog but they did not even have a picture of the dog I adopted yet was telling me if I couldn’t prove he was mine that I was not getting him. I was beyond upset. I had just spent over 24 hours looking for my dog, no sleep and filled with grief. You post his picture that he’s been found, I immediately come, I show you pictures of him on my phone, I describe his collar, even tell you he was groomed and had a strip on his back where the hair is shorter than the rest, he is going crazy barking because he heard my voice out there and you still give me a hard time. Zero compassion. Thank god for my vet office in Neosho for saving the day. My baby got to come home with me. This is not a situation I will forget anytime soon. I understand that everyone has a job to do but the way I was treated yesterday was wrong. In this industry you not only deal with animals but you also deal with families. I’m not one to write bad reviews on anyone but yesterday was one of the worst experiences of my life dealing with a persons customer service skills.
Ghost Storm
3 years ago
I adopted a little black cat that was pretty thin with a bit of a swollen belly. They told me it was normal and that he was healthy. I adopted him paying the 120 bucks for him. He was a sweet kitty and loved to love however a few months later he began to die. I took him to the vet and they told me that he had an illness given to him at the shelter and it became fatal a few days later. It was horrible to have to watch him die slowly without being able to do anything about it all because golden paw didn’t inform me he was sick. If I had known I could have saved him but it was too late by the time the signs were shown.
Angela
3 years ago
Wonderful place to find a pet
Nina Fodale
3 years ago
They are always willing to help with strays that I find provided they have room.????❤️
Sabrina White
3 years ago
Everyone was VERY POLITE! And they took Excellent care of my Big Baby's! I will be going back!
Doyle Moore
3 years ago
Don't know yet. Haven't returned home.
Anne Elrod
3 years ago
Our sweet Lily is a perfect addition to our family. Thank you, Golden Paw for taking good care of her until we found her.
Sara Gill
3 years ago
The conditions they have their dogs staying in are sad...the prices they charge to adopt are outrageous... I DO NOT recommend doing business with them.
Robert Asher
3 years ago
We adopted a 10 week old puppy
Jim
3 years ago
I had paperwork sent to them by another rescue,for any one of three puppies that were sisters,and they never contacted me at all! I watched over a week on Facebook as two of the three were adopted. I was an experienced owner of the breed. I ended up driving to Kansas two weeks later for a different rescue,for a girl who was much more in need of a forever home!
Melissa Kastl
3 years ago
I would give this loving place 100 stars if I could! Really great, sweet people! The love of the animals they have is just amazing and I highly recommend Golden Paw.makes you feel at home!!!!
Sarah Jane
3 years ago
This has actually been sitting on my mind for a few weeks but I just feel so bad for the girl I feel the need to say something. I came in to get my dogs nails trimmed and got the entire show. I'm not sure what all happened but this man I assume was the manager humiliated an employee and fired her regardless of the fact I was standing right there or that the other employees were there also. I've managed a few businesses and have never belittled any of my employees in such a manor which is why this has bothered me for so long. I pray the man finds peace for his bloated ego and this girl may heal.
Terry Owens
3 years ago
They were unable to help me at the time. They tried and I was pleased with their efforts.
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Business Hours
Monday
8 AM - 6 PM
Tuesday
8 AM - 6 PM
Wednesday
8 AM - 6 PM
Thursday
8 AM - 6 PM
Friday
8 AM - 6 PM
Saturday
9 AM - 3 PM
Sunday
Closed
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