West Toledo Animal Hospital Toledo, Ohio

My maltese has arthritis in his neck and back. He gets very painful in the winter. Dr Sam does a chiropractic adjustment, shows me how to gently stretch him at home. Then they use laser to treat the areas. It is miraculous and my boy doesn't need pain meds or steroids for relief!! Very friendly staff.

They were very polite and helpful.

Fantastic pet clinic. Just left an hour ago, incredibly friendly staff from the front desk to the doctors, very good level of care and compassion, price was ok, maybe a little high but nothing you wouldn't find at another clinic, possibly even a little cheaper. Would definitely bring my pets to them again.

You can always get your pet in for an emergency. I’m disabled so they come to my car to get my pets!

I've experienced OK service, but they are extraordinarily hard to get in touch with and the wait times are horrendous. This office is too big and too busy for its own good.

They were awesome with our Bowie when we had to have him euthanized due to cancer.

All the employees there are very kind...

Took 6 wk stray to this vet today. Requested fiv test and fecal matter testing for parasites. Also, requested first vaccines. They would not do any of the above stating the cat was too young. He was perfectly healthy. But did charge $250 for a visit, flea medication, eye drops and antibiotics. Took the kitten to a new vet same day that tested for fiv, tested fecal sample, treated for worms, and vaccinated the kitten. Also, they didn't even charge for flea medicine. So, I wouldn't trust this place to be honest.

They insisted I never showed up for my last appt when I certainly did. So they tried to tell me I need to pay for all vaccinations again and start over. I also insisted I DID show up, when she found out I did, she then accused me of being late (when I was not). It doesn't matter when I call the clinic, im on hold for at least 30 mins each time. Whenever I am there I feel like they don't want to spend the time with me and my pet to answer my questions and concerns. They pride themselves as being so passionate about caring for your animals but that is NOT the impression I get at all. I keep being given reasons to ditch this place. You're nothing but another paycheck to this place.

The staff and the doctors are so welcoming and just amazing I love taking my fur baby there

I love this place they are great

Kind staff who were willing to help with an emergency grooming situation

When I first started going to West Toledo, the drs and grooming staff were excellent. However, sadly that is no longer the case. Due to difficulty getting vet appointments, long wait times, way too costly visits, and nobody wanting to answer the phone, I switched vets a few months ago, but returned for grooming service. Never again. This last grooming appointment two days ago, I notified the grooming tech to watch out for a little cyst my dog had on his ear. When I picked my dog up, he seemed “upset,” but didn’t think too much of it since he doesn’t like to be groomed anyway. When we got to the car, I looked at the inside of his ear, and it was stained with some yellowish-orange solution, and you could tell he had bled around his cyst, that I warned them about. Due to the waiting room being completely full when I left, including having a sick dog in there, I chose not to go back in but called from my phone. After being on hold for 20 mins, my call was finally answered and was able to speak to the groomer. She apologized that I was never told about his ear when I picked him up stating “they should have told you” and insisted he was fine, but his cyst did start to bleed, denied cutting him, stating he must’ve bumped his ear during his bath or he scratched it. She did state they cleaned his ear and put antibiotic cream in it. I get mistakes happen, but this was never told to me when I picked him up!!! Then to have to wait 20 minutes on the phone to talk to someone because the waiting area was way too full to return. As others have said on these reviews, this business has become way too big and your pets care is not their priority anymore, just your money.

They should charge so much for x rays here my dog died in two days because of a tumor they should only charge 50 or 60 for an x ray not 200 plus dollars

Rated this higher before, but they have gotten really busy in the last couple of years... slow service sometimes even if you are early/on time for an appointment... expect a wait.... then another long wait while in the room too. Also, contacting them via phone seems to be impossible - recommend you make appointments in person.

Brought our new kitten in for his rabies and booster shot. Had an 9:00 appointment 8/27/21, someone called and said a that a tech couldn't. Had to reschedule to 8/31/21 10:00 to see a vet. Went 8/31/21 9:45 arrived at the production line, waited till 10:25, asked when we would get our 10:00 appointment? The one of three receptionist said she would check. She came back and told us we didn't have an appointment that they were just working us in as a favor to us! They made a mistake, told us they were doing us a great favor by seeing Louie! At 11:10 we told them to cancel our appointment, then they said they would see what they could do. I told them not to bother, what happen was not our fault, what happened was total B,S.

Had a 520. Pm appointment at 6pm asked receptionist what was going on. 3 cats and a dog gets treated. My cat along with another 2 patient before me not treated. One dog after us and 3 cat whom I heard had appt at 555 got right in. Will be looking for new ve

We went here because my pet needed to be seen on an emergency basis and years ago, West Toledo was very good. They did get my pet in, and did find the problem. However, we needed to come back for more tests, and then again for even more tests. So we know our pet has a liver issue, but actually need to take him to an oncologist for surgery to determine details. I'm not certain how helpful the second set of tests were, and feel maybe we should have been referred to surgeon sooner. There was also an issue that they claim to have called us and left a detailed message, but did not. Perhaps they called a wrong number, I don't know. Anyhow, they did okay, but I see room for improvement.

Wrigley loves the. They take the best care of her.

I want to give them more stats as their surgery department is awesome. But some how they keep getting my dogs weight incorrect and giving me meds which are prescribed based on his weight resulting in him having a seizure 1 night due to an over dose. And the bandaid they put on his paw may or may not slip off almost immediately. He use to go to med vet and the only way that bandaid came off was if he chewed it off. So like I said...surgery was great but always know your pets weight, check the weight they think he is, and Google the meds MG per lb of body weight for your dog. Again my # 1 issue was them incorrectly labeling his weight and prescribing meds off that incorrect weight

Got the two cats claws trimmed and flea medicine.

First time today! Love everyone

Has a walk in clinic, got me in asap... great care for my cat.. decent prices for emergency vet care...

Very professional, very friendly and outgoing. Highly recommend.

I reached out to 10 other emergency vet clinics and none of them had same day appointments. Not only were they able to get my cat in right away but they treated and ran test right away. We had to have an overnight stay. So lucky I was able to get him in somewhere . He’s back home and feeling much better thanks to this place!

Angel loves it there great vet and great for boarding.

Everyone there was extremely helpful and was great with our Diamond. Thank You All So Much ????

This animal hospital is awesome. Everyone was very nice and quick to care for my 14 week male Shih Tuz. I definitely recommend West Toledo Animal Hospital for your pets needs.

We were worked in with our pet who had a walking problem and she had a thorough checkup. Friendly and caring staff!

Pleasant, caring, knowledgeable, & patient staff. Always had to carry our dog into vets. Not anymore, he walks right on in. It's amazing all the holistic treatments they offer. Laser therapy has been a miracle